Air India Customer Care Number

Air India is the flag carrier airline of India serving domestic and international destinations around the world. If you are traveling anywhere around the world and facing any difficulty from boarding to cancellation, passengers can use the below-given contact number to connect with Air India customer care staff.


Air India Official Website 

Air India passengers can visit the official website of Air India or for more information download Air India App.


Air India Care Contact Numbers & Email for Callers in India

0124-2641407 Air India Customer Care
020-26231407 Air India Customer Care
1860-233-0407 Air India Customer Care
[email protected] Call Centre Email IDs – Forward Scanned Copies of Travel Documents
[email protected] Call Centre Email IDs – Forward Scanned Copies of Travel Documents

Helpdesk for Online E-tickets booked on Air India Website & Mobile App

011 24667473 (Monday to Friday, 09:30 hrs – 05:30 hrs)
[email protected] (Only for E-tickets booked on Air India Website)
[email protected] (Only for E-tickets booked on Air India Mobile App)

Air India Contact Numbers For Callers Outside India

1888 634 1407 USA & Canada (Toll Free) Air India Customer Calling from USA & Canada
0800 048 9254 UK (Toll Free) Air India Customer Calling from UK
613 701 98270 Australia (Toll Number) Air India Customer Calling from Australia
331 874 06644 France (Toll Number) Air India Customer Calling from France
496925511337 Germany (Toll Number) Air India Customer Calling from Germany
800 101 4016 Singapore (Toll Number) Air India Customer Calling from Singapore
91 1242641407 All foreign locations (International call rates Applicable)
91 202623 1407 All foreign locations (International call rates Applicable)

Air India Customer Support Email Address 

[email protected] General Queries
[email protected] Forward Scanned Copies of Travel Documents
[email protected] Forward Scanned Copies of Travel Documents
[email protected]  For Lost and Found Baggage
[email protected] Name Correction
[email protected] KYC Verification
[email protected] Mobile Number Change
[email protected] Email Change
[email protected] Tele check-in for Alliance Air and Air India flights

Air India Email Addresses for FFP members

[email protected] General Queries
[email protected] Missing Miles / Retro Credit on AI:
[email protected] Missing Miles / Retro credit on Star Partners:
[email protected] Silver Edge Members
[email protected] Golden Edge Members
[email protected] The Maharajah Club Members

Airport Mobile Check-in

Log on to https://icheck.sita.aero/iCheckWebAI/ from your mobile handset and you will not only be able to check-in for your flight, but also choose the seat of your choice, check time table information, and access our contact center information. The facility is presently available for purely domestic flights for passengers traveling from six metro airports Delhi, Mumbai, Chennai, Kolkata, Hyderabad and Bengaluru. Please collect your boarding pass printout from our check-in counters at the airport.


Air India Customer Support Important Pages 


Air India Complaint/ Grievance Handling Officers 

Nodal Officer: Mrs. Renu Golan, Sr. AGM (Traffic Services-Comml), Air India. E-mail[email protected], [email protected]

Appellate Authority: Mr. Rishikant Singh, Dy. General Manager (Commercial-Traffic Services), Air India. E-mail – [email protected]


Air India Regional Grievance/Complaint Customer Service 


Air India Social Handler