The Airports Authority of India which is also known as AAI is responsible for creating, upgrading, maintaining, and managing civil aviation infrastructure in India. It is a statutory body that comes under the jurisdiction of the Directorate General of Civil Aviation, Ministry of Civil Aviation, Government of India. If you have any complaints related to the aviation industry or related to airports then you can contact the Airports Authority of India.


Airports Authority of India Contact Number

011 24632950 Airports Authority of India Contact Number

Airports Authority of India Public Grievance Officer

Airports Authority of India has Grievance Redress Machinery at the Corporate Headquarters (CHQ) as well as at all the Regional Headquarters and Airports.

AAI Public Grievance Officer at Corporate Head Quarters.

Name Shri Anil Kumar Garg
Designation General Manager (OPS.)
Address Airports Authority of India, Room No-55, Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003, India
Telephone 011-24657896
EPBAX No 011-24632950, Extn.3085
E-mail [email protected]

Ministry of Corporate Affairs Public Grievance Officer

Organisation Name Ministry of Civil Aviation
PG Officer Name Shri Ajay Yadav
PG Officer Designation Director (MoCA)
Address Room. No. 286, 2nd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi-110003
Telephone 011-24610362 (Office)
E-mail [email protected]

Region Wise Public Grievance Officer

Western Region/AirportName of PGODesignationEmailTelephone No.Fax No.
RHQ-WR Airport Grievance OfficerSh. Nandakumar A. I..DGM(OPS.-TM)WR[email protected]022-6819560/9362022-6817987
Ahmedabad Airport Grievance OfficerSh.B. R. SutharJt.GM(CNS)[email protected]079-22863347079- 22867939
Aurangabad Airport Grievance OfficerSh.R D NandurkarSM(E-Elect)[email protected]0240-24811310240-2487044
Bhavnagar Airport Grievance OfficerSh.Sunil Kumar KatareManager(Elex)[email protected]0278-22024040278-2201840/2203991
Bhopal Airport Grievance OfficerSh.Rakesh BahriAGM( TM )[email protected]0755- 26460140755-2646002
Bhuj Airport Grievance OfficerSh.K.S.RathoreDGM(APD-Bhuj)[email protected]02832-24414702832-244153
Diu Airport Grievance OfficerSh. Ajay SinghManager(E-C)[email protected]02875-27554302875-275365
Goa Airport Grievance OfficerSh.Jagdish UrkudeSr.Manager(OPS.-TM)[email protected]08600960109
Gondia Airport Grievance OfficerSh.Manoj Kumar SahooManager(Engg-Elect)[email protected]07182-20264507182-283095
Indore Airport Grievance OfficerSh. R.K.SrivastavaAsstt.G.M.(Ops.)[email protected]0731-2622119
Jabalpur Airport Grievance OfficerSh.Anil Kumar GondAsstt.Manager(Engg-E) [email protected]08518049187….
Jamnagar Airport Grievance OfficerSh.Sunil S. PatkarAirport Director[email protected]0288- 27121870288- 2710176
Juhu Airport Grievance OfficerSh.Savio R. NoronhaAGM(E-E)[email protected]022-26601272 Extn. 109
Kandla Airport Grievance OfficerSh.Amogh GuptaManager(Engg.-Elect)[email protected]0990448937702836- 257418
Keshod Airport Grievance OfficerSh.Dhaval VadherAM(Elex)[email protected]02871-23461102871-231412
Porbandar Airport Grievance OfficerSHRI SANJIB DASS.M.(CIVIL)[email protected]0286 - 22209920286 - 2222031
Pune Airport Grievance OfficerSh. Sanjay DulareyJoint GM (Ops)[email protected]020-26610690
Rajkot Airport Grievance OfficerSh.Malay Kumar DasAGM(CNS)[email protected]0281- 24548130281- 2479610
Surat Airport Grievance OfficerSh. C. SonkusaleSr.Manager(OPS.TM)[email protected]08980026566
Vododara Airport Grievance OfficerSh.Ravindra Damaji SendreAGM(CNS/TM)[email protected]0265-24867180265-246249
North-Eastern Region/AirportName of PGODesignationEmailTelephone No.Fax No.
RHQ- NER Airport Grievance OfficerM.K BehereaJt. GM (Ops)[email protected]0361-2840352 (Extn- 225)0361-2840042
Agartala Airport Grievance OfficerDev SagarManager (HR)[email protected]0381-23422240381-2342085
Dibrugarh Airport Grievance OfficerS. N SinghSM (CNS)[email protected] 0373-2382096-
Dimapur Airport Grievance OfficerMughavi ZhimoAirport Director[email protected]03862-24313303862-243157
Guwahati Airport Grievance OfficerAvijit DevAGM (Ops)[email protected] 0361-2840356 (Extn- 514)0361-2840406
Imphal Airport Grievance OfficerK. HonphamSr. Manager (Elect)[email protected] 0385-24552540385-2455138
Jorhat Airport Grievance OfficerSanjib SaikiaManager (Elex)[email protected]0376-23118490376-2311479
Lilabari Airport Grievance OfficerT. RamprasadAM (ATC)[email protected]03752-223427703752-234831
Shillong Airport Grievance OfficerGND KumaranAGM (E-E)[email protected]0364-29087430364-2502839
Silchar Airport Grievance OfficerR.S PatilSr. Manager (Engg-C)[email protected]03841-282264-
Tezpur Airport Grievance OfficerA.C. BishwasAGM (CNS)[email protected]03712-25845803712-258580
Southern Region/AirportName of PGODesignationEmailTelephone No.Fax No.
RHQ-SR Airport Grievance OfficerK. SANGIAH PANDIANJGM (OPS)[email protected]044-22561629044-22561629
Agatti Airport Grievance OfficerV M NagesvaranAM(Engg-Elect)[email protected]04894-24261504894-242560
Belgaum Airport Grievance OfficerVinay AroraManager(ATM)[email protected]0831-25620200831-2562986
Calicut Airport Grievance OfficerRAJEN GOPIDy. G M (OPS)[email protected](0483) 27194560483-2711406
Coimbatore Airport Grievance OfficerHari K C Sr.Mgr (Elex)[email protected]0422-25919050422-2573223
Hubli Airport Grievance OfficerShri. U S KulkarniManager (CNS/TM)[email protected]0836-22379210836-2237920
Madurai Airport Grievance OfficerSIVA KUMAR M GMANAGER(FIN)[email protected]0452-26907170452-2690151
Mangalore Airport Grievance OfficerC V RaveendranJt.GM (E-E)[email protected]0824-2224310824-222431
Mysore Airport Grievance OfficerManoj Kumar SinghAirport Director[email protected]0821-25968020821-2596802
Rajahmundry Airport Grievance OfficerD SrinivasuAsst.Manager(ATC)[email protected]0883-20078380883-2487852
Salem Airport Grievance OfficerJ SelvakumarAirport Director[email protected]04290-22006004290-220060
Tiruchirapalli Airport Grievance OfficerA. JayavardhanAGM(Ops)[email protected]0431-23405540431-2341812
Tirupati Airport Grievance OfficerR. HarikrishnanSenior Manager (CNS)-TM[email protected]0877 22753310877 2275353
Trivandrum Airport Grievance OfficerP.C. MAHAVARJt.GM (OPS)[email protected]0471-25014640471-2501464
Tuticorin Airport Grievance OfficerB JayakumarAGM(CNS)[email protected]0461-22718500461-2271110
Vijayawada Airport Grievance OfficerM.RajaAsst.Mgr.(SEC/TM), PGO[email protected]08676-252531/25272908676-254757
Vizag Airport Grievance OfficerP Siva PrasadSM(Ops)[email protected]0891-20106170891-2519924
Northern Region/AirportName of PGODesignationEmailTelephone No.Fax No.
RHQ - NR Airport Grievance OfficerSant KumarJGM [Ops][email protected]011-25652009011-25652009
Agra Airport Grievance OfficerPrabhakar MisraAPD[email protected]5622-4008440562-2400544
Allahabad Airport Grievance OfficerS.R. Mishra APD[email protected]0532-25804530532-2580453
Amritsar Airport Grievance OfficerSanjay KumarMgr. [Ops][email protected]0183-2214111/ 22143530183-2214358
Chandigarh Airport Grievance OfficerAnita KumarAM [Fac.][email protected]0172-22424090172-2242003
Dehradun Airport Grievance OfficerNitin KadianMgr.[Ops][email protected]0135-24120250135-2410358
Gorakhpur Airport Grievance OfficerVijay Kumar Mgr. [CNS][email protected]0551-22717610551-2273485
Gwalior Airport Grievance OfficerSanjay SrivastavaSM [C NS][email protected]0751-24703530751-2470080
Jaipur Airport Grievance OfficerShailender PatilAGM [Engg. C][email protected]0141-27255610141-2721585
Jammu Airport Grievance OfficerMukesh kumarMgr. [TM][email protected]0191-24314500191-2454318
Jodhpur Airport Grievance OfficerK. K. SolankiSM [HR][email protected]0291-25952420291-2512934
Kangra Airport Grievance OfficerAmit JindalSM [Engg.C][email protected]01892-23234401892-233430
Kanpur Airport Grievance OfficerMukesh MishraAM [ATC][email protected] 0512-23823830512-2383553
Khajuraho Airport Grievance OfficerSunil KumarSM [Engg.E][email protected]07686-27413407686-272810
Kota Airport Grievance OfficerS. B. MeenaMgr. [CNS][email protected]0744-25026590744-2500320
Kullu Manali Airport Grievance OfficerAmit SaklaniMgr. [ATC][email protected]01902-26503701902-265603
Leh Airport Grievance OfficerM. DassMgr. [CNS][email protected]01982-25178301982-251781
Lucknow Airport Grievance OfficerS.K. NarayanAGM [ATM][email protected]0522-24328880522-2438404
Ludhiana Airport Grievance OfficerV.P. JainAGM [ATM][email protected]0161-28455690161-2845042
Pantnagar Airport Grievance OfficerA. K. SharmaMgr. [Engg. E][email protected]05944-23376005944-233611
Pathankot Airport Grievance OfficerAshish SharmaAM [CNS][email protected]0186-2100044
Shimla Airport Grievance OfficerT. MathurAM [Engg. C][email protected]0177-27368350177-2736681
Srinagar Airport Grievance OfficerJ.C. WadhwaAGM [CNS][email protected]0194-23031420194-2303313
Udaipur Airport Grievance OfficerSanjesh KumarAGM [ATM][email protected]0294-26557190294-2655953
Varanasi Airport Grievance OfficerJ.E. SuguwarAGM [TM][email protected]0542-26230600542-2622320
Eastern Region/AirportName of PGODesignationEmailTelephone No.Fax No.
RHQ-ER Airport Grievance OfficerPRANAB BhattacharyyaDGM(CNS)[email protected]033-25130483033 25119955
BAGDOGRA Airport Grievance Officer BARUN KUMAR DASSR MANAGER OPS[email protected]03532698456 3532698317
BERHAMPUR Airport Grievance OfficerH.S. BiswasJt. GM (CNS) [email protected]06811-25909506811-259600
Bhubaneswar Airport Grievance OfficerMrs Manjeet DhilonDGM(OPS) Terminal[email protected]6742596322
Cooch Behar Airport Grievance OfficerSunil kumar guptaManager (E-E)[email protected]03582-22251803582-222518
GAYA Airport Grievance OfficerPRAVIN KUMAR SINGHMGR(CNS)[email protected]09801509320
Jharsuguda Airport Grievance OfficerSUJIT KUMAR PRASADMANAGER[email protected]6645214561
PATNA Airport Grievance OfficerSh Vinay Kumar MishraManager (Com-O)-TM[email protected]0612-22207970612-2225227
Port Blair Airport Grievance OfficerSh. K B KannanManager (Ops)[email protected]03192-24455603192-234691
Raipur Airport Grievance OfficerMUKESH BISENSM (ATM)[email protected]0771-24182220771-2418168
Ranchi Airport Grievance Officer SAURABHA.M(ELEX.)[email protected] 0651-2253775 0651-2251760

Vigilance Contact Details

https://www.aai.aero/vigilance/vigilance-directorate

Name Designation Email Fax
Chief Vigilance Officer [email protected] 011-24611069
Suresh N. Borkar, ED (Vigilance) [email protected] 011-24627645
Anurag Sharma, GM (Vigilance) [email protected]ai.aero 011-24627645
Smt. Amita Verma, Jt. GM [email protected] 011-25655581
V. Krishna Kumar, DGM (Vigilance) – Southern Region [email protected] 044-22561163
Vikram Kumar Thakkar, DGM (Vigilance) – Western Region [email protected] 022-26829547
Saikat Dey, DGM (Vigilance)-Eastern Region [email protected] 033-25118356
Saikat Dey, DGM (Vigilance)-North Eastern Region [email protected] 0361-2842838

Contact Details of Designated Officers of AAI at Regional / Station Level NOC Cells.

S.No.Designated OfficersCommunication AddressEmail idContact No.
1General Manager, Directorate of Aerodrome SafeguardingAirports Authority of India Corporate Headquarter Rajiv Gandhi Bhawan, Safdarjung Airport,
New Delhi-110003
[email protected] [email protected]Ph: 91-11-24632950
Ext: 2293, 2261, 2217
2Regional Executive Director,
Northern Region
Airports Authority of India, Regional Headquarter, Northern Region, Operational Offices, Gurgaon Road, New Delhi-110 037[email protected]
[email protected] (Escalation)
011-25652819 (Telefax)
011-25652830
3Regional Executive Director,
Eastern Region
Airports Authority of India, Regional Headquarter, Eastern Region, N.S.C.B.I Airport, Kolkata-700 052[email protected]
[email protected] (Escalation)
033-25119223 (Telefax)
033-25111293
4Regional Executive Director,
North East Region
Airports Authority of India,
Regional Headquarter, North-Eastern Region, LGBI Airport Guwahati, (Assam) -781015
[email protected]
[email protected] (Escalation)
0361-2842637
0361-2841681 (FAX)
5Regional Executive Director,
Western Region
Airports Authority of India, Regional Headquarter, Western Region, Opp. Parsiwada, Sahar Road, Vale Parle (E) Mumbai 400 099[email protected]
[email protected] (Escalation)
022- 20881422
6Regional Executive Director,
Southern Region
Airports Authority of India, Regional Headquarter, Southern Region, Anna International Airport Chennai
(TN) - 600 027
[email protected]
[email protected] (Escalation)
044-22561264 (Telefax)
7General Manager (ATM), Kempegowda International Airport, BengaluruAirports Authority of India, Alpha1, A.T.S. Complex, Kempegowda International Airport, Devenhalli , Bangalore – 560300[email protected]
[email protected] (Escalation)
080-22019902
080- 27688001 (FAX)
8General Manager, Coordination Incharge, HyderabadAirports Authority of India,
Begumpet Airport, Begumpet Hyderabad (Andhra Pradesh) – 500 016
[email protected]
[email protected] aero (Escalation)
040- 29561823
040-27903785 (fax)
9Airport Director, AhmedabadAirports Authority of India, SVP International Airport Ahmedabad, (Gujarat) -380 003[email protected] [email protected] (Escalation)079- 22869211
079- 22863561 (Fax)
10General Manager, Coordination In charge, NagpurAirports Authority of India, Dr. Baba Saheb Ambedkar International Airport, Nagpur (Maharashtra)[email protected] [email protected]
[email protected]
(Escalation)
0712-2807525
0712-2288007(FAX)

How to Register the Complaints to Vigilance Department, AAI

Online complaints may be registered on the vigilance page of www.aai.aero i.e. http://www.aai.aero/vigilance/reg1.jsp attaching the documentary proof as PDFs.

Source information/ Verbal complaints can be reported in the Toll-free No 1800-11-0402 installed in the office of the CVO, AAI.

Written complaints with supporting documents can be sent to the following address – The Chief Vigilance Officer, Airports Authority of India, Corporate Headquarters, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003.

Where is the Corporate Headquarters of AAI?

It is located in New Delhi and the following is the complete address :- Airports Authority of India, Corporate Headquarter, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003. Phone: 011 24632950.

What are the telephone nos and e-mail Address of the Director (Security)?

The contact details of the Director (Security) are Telephone (Office) 011-24616203 Fax 011-24690324. E-Mail – [email protected]