The Airports Authority of India which is also known as AAI is responsible for creating, upgrading, maintaining, and managing civil aviation infrastructure in India. It is a statutory body that comes under the jurisdiction of the Directorate General of Civil Aviation, Ministry of Civil Aviation, Government of India. If you have any complaints related to the aviation industry or related to airports then you can contact the Airports Authority of India.
Airports Authority of India Contact Number
| 011 24632950 | Airports Authority of India Contact Number |
Airports Authority of India Public Grievance Officer
Airports Authority of India has Grievance Redress Machinery at the Corporate Headquarters (CHQ) as well as at all the Regional Headquarters and Airports.
AAI Public Grievance Officer at Corporate Head Quarters.
| Name | Shri Anil Kumar Garg |
| Designation | General Manager (OPS.) |
| Address | Airports Authority of India, Room No-55, Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003, India |
| Telephone | 011-24657896 |
| EPBAX No | 011-24632950, Extn.3085 |
| [email protected] |
Ministry of Corporate Affairs Public Grievance Officer
| Organisation Name | Ministry of Civil Aviation |
| PG Officer Name | Shri Ajay Yadav |
| PG Officer Designation | Director (MoCA) |
| Address | Room. No. 286, 2nd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi-110003 |
| Telephone | 011-24610362 (Office) |
| [email protected] |
Region Wise Public Grievance Officer
| Western Region/Airport | Name of PGO | Designation | Telephone No. | Fax No. | |
|---|---|---|---|---|---|
| RHQ-WR Airport Grievance Officer | Sh. Nandakumar A. I.. | DGM(OPS.-TM)WR | [email protected] | 022-6819560/9362 | 022-6817987 |
| Ahmedabad Airport Grievance Officer | Sh.B. R. Suthar | Jt.GM(CNS) | [email protected] | 079-22863347 | 079- 22867939 |
| Aurangabad Airport Grievance Officer | Sh.R D Nandurkar | SM(E-Elect) | [email protected] | 0240-2481131 | 0240-2487044 |
| Bhavnagar Airport Grievance Officer | Sh.Sunil Kumar Katare | Manager(Elex) | [email protected] | 0278-2202404 | 0278-2201840/2203991 |
| Bhopal Airport Grievance Officer | Sh.Rakesh Bahri | AGM( TM ) | [email protected] | 0755- 2646014 | 0755-2646002 |
| Bhuj Airport Grievance Officer | Sh.K.S.Rathore | DGM(APD-Bhuj) | [email protected] | 02832-244147 | 02832-244153 |
| Diu Airport Grievance Officer | Sh. Ajay Singh | Manager(E-C) | [email protected] | 02875-275543 | 02875-275365 |
| Goa Airport Grievance Officer | Sh.Jagdish Urkude | Sr.Manager(OPS.-TM) | [email protected] | 08600960109 | … |
| Gondia Airport Grievance Officer | Sh.Manoj Kumar Sahoo | Manager(Engg-Elect) | [email protected] | 07182-202645 | 07182-283095 |
| Indore Airport Grievance Officer | Sh. R.K.Srivastava | Asstt.G.M.(Ops.) | [email protected] | 0731-2622119 | |
| Jabalpur Airport Grievance Officer | Sh.Anil Kumar Gond | Asstt.Manager(Engg-E) | [email protected] | 08518049187 | …. |
| Jamnagar Airport Grievance Officer | Sh.Sunil S. Patkar | Airport Director | [email protected] | 0288- 2712187 | 0288- 2710176 |
| Juhu Airport Grievance Officer | Sh.Savio R. Noronha | AGM(E-E) | [email protected] | 022-26601272 Extn. 109 | … |
| Kandla Airport Grievance Officer | Sh.Amogh Gupta | Manager(Engg.-Elect) | [email protected] | 09904489377 | 02836- 257418 |
| Keshod Airport Grievance Officer | Sh.Dhaval Vadher | AM(Elex) | [email protected] | 02871-234611 | 02871-231412 |
| Porbandar Airport Grievance Officer | SHRI SANJIB DAS | S.M.(CIVIL) | [email protected] | 0286 - 2220992 | 0286 - 2222031 |
| Pune Airport Grievance Officer | Sh. Sanjay Dularey | Joint GM (Ops) | [email protected] | 020-26610690 | … |
| Rajkot Airport Grievance Officer | Sh.Malay Kumar Das | AGM(CNS) | [email protected] | 0281- 2454813 | 0281- 2479610 |
| Surat Airport Grievance Officer | Sh. C. Sonkusale | Sr.Manager(OPS.TM) | [email protected] | 08980026566 | |
| Vododara Airport Grievance Officer | Sh.Ravindra Damaji Sendre | AGM(CNS/TM) | [email protected] | 0265-2486718 | 0265-246249 |
| North-Eastern Region/Airport | Name of PGO | Designation | Telephone No. | Fax No. | |
|---|---|---|---|---|---|
| RHQ- NER Airport Grievance Officer | M.K Beherea | Jt. GM (Ops) | [email protected] | 0361-2840352 (Extn- 225) | 0361-2840042 |
| Agartala Airport Grievance Officer | Dev Sagar | Manager (HR) | [email protected] | 0381-2342224 | 0381-2342085 |
| Dibrugarh Airport Grievance Officer | S. N Singh | SM (CNS) | [email protected] | 0373-2382096 | - |
| Dimapur Airport Grievance Officer | Mughavi Zhimo | Airport Director | [email protected] | 03862-243133 | 03862-243157 |
| Guwahati Airport Grievance Officer | Avijit Dev | AGM (Ops) | [email protected] | 0361-2840356 (Extn- 514) | 0361-2840406 |
| Imphal Airport Grievance Officer | K. Honpham | Sr. Manager (Elect) | [email protected] | 0385-2455254 | 0385-2455138 |
| Jorhat Airport Grievance Officer | Sanjib Saikia | Manager (Elex) | [email protected] | 0376-2311849 | 0376-2311479 |
| Lilabari Airport Grievance Officer | T. Ramprasad | AM (ATC) | [email protected] | 03752-2234277 | 03752-234831 |
| Shillong Airport Grievance Officer | GND Kumaran | AGM (E-E) | [email protected] | 0364-2908743 | 0364-2502839 |
| Silchar Airport Grievance Officer | R.S Patil | Sr. Manager (Engg-C) | [email protected] | 03841-282264 | - |
| Tezpur Airport Grievance Officer | A.C. Bishwas | AGM (CNS) | [email protected] | 03712-258458 | 03712-258580 |
| Southern Region/Airport | Name of PGO | Designation | Telephone No. | Fax No. | |
|---|---|---|---|---|---|
| RHQ-SR Airport Grievance Officer | K. SANGIAH PANDIAN | JGM (OPS) | [email protected] | 044-22561629 | 044-22561629 |
| Agatti Airport Grievance Officer | V M Nagesvaran | AM(Engg-Elect) | [email protected] | 04894-242615 | 04894-242560 |
| Belgaum Airport Grievance Officer | Vinay Arora | Manager(ATM) | [email protected] | 0831-2562020 | 0831-2562986 |
| Calicut Airport Grievance Officer | RAJEN GOPI | Dy. G M (OPS) | [email protected] | (0483) 2719456 | 0483-2711406 |
| Coimbatore Airport Grievance Officer | Hari K C | Sr.Mgr (Elex) | [email protected] | 0422-2591905 | 0422-2573223 |
| Hubli Airport Grievance Officer | Shri. U S Kulkarni | Manager (CNS/TM) | [email protected] | 0836-2237921 | 0836-2237920 |
| Madurai Airport Grievance Officer | SIVA KUMAR M G | MANAGER(FIN) | [email protected] | 0452-2690717 | 0452-2690151 |
| Mangalore Airport Grievance Officer | C V Raveendran | Jt.GM (E-E) | [email protected] | 0824-222431 | 0824-222431 |
| Mysore Airport Grievance Officer | Manoj Kumar Singh | Airport Director | [email protected] | 0821-2596802 | 0821-2596802 |
| Rajahmundry Airport Grievance Officer | D Srinivasu | Asst.Manager(ATC) | [email protected] | 0883-2007838 | 0883-2487852 |
| Salem Airport Grievance Officer | J Selvakumar | Airport Director | [email protected] | 04290-220060 | 04290-220060 |
| Tiruchirapalli Airport Grievance Officer | A. Jayavardhan | AGM(Ops) | [email protected] | 0431-2340554 | 0431-2341812 |
| Tirupati Airport Grievance Officer | R. Harikrishnan | Senior Manager (CNS)-TM | [email protected] | 0877 2275331 | 0877 2275353 |
| Trivandrum Airport Grievance Officer | P.C. MAHAVAR | Jt.GM (OPS) | [email protected] | 0471-2501464 | 0471-2501464 |
| Tuticorin Airport Grievance Officer | B Jayakumar | AGM(CNS) | [email protected] | 0461-2271850 | 0461-2271110 |
| Vijayawada Airport Grievance Officer | M.Raja | Asst.Mgr.(SEC/TM), PGO | [email protected] | 08676-252531/252729 | 08676-254757 |
| Vizag Airport Grievance Officer | P Siva Prasad | SM(Ops) | [email protected] | 0891-2010617 | 0891-2519924 |
| Northern Region/Airport | Name of PGO | Designation | Telephone No. | Fax No. | |
|---|---|---|---|---|---|
| RHQ - NR Airport Grievance Officer | Sant Kumar | JGM [Ops] | [email protected] | 011-25652009 | 011-25652009 |
| Agra Airport Grievance Officer | Prabhakar Misra | APD | [email protected] | 5622-400844 | 0562-2400544 |
| Allahabad Airport Grievance Officer | S.R. Mishra | APD | [email protected] | 0532-2580453 | 0532-2580453 |
| Amritsar Airport Grievance Officer | Sanjay Kumar | Mgr. [Ops] | [email protected] | 0183-2214111/ 2214353 | 0183-2214358 |
| Chandigarh Airport Grievance Officer | Anita Kumar | AM [Fac.] | [email protected] | 0172-2242409 | 0172-2242003 |
| Dehradun Airport Grievance Officer | Nitin Kadian | Mgr.[Ops] | [email protected] | 0135-2412025 | 0135-2410358 |
| Gorakhpur Airport Grievance Officer | Vijay Kumar | Mgr. [CNS] | [email protected] | 0551-2271761 | 0551-2273485 |
| Gwalior Airport Grievance Officer | Sanjay Srivastava | SM [C NS] | [email protected] | 0751-2470353 | 0751-2470080 |
| Jaipur Airport Grievance Officer | Shailender Patil | AGM [Engg. C] | [email protected] | 0141-2725561 | 0141-2721585 |
| Jammu Airport Grievance Officer | Mukesh kumar | Mgr. [TM] | [email protected] | 0191-2431450 | 0191-2454318 |
| Jodhpur Airport Grievance Officer | K. K. Solanki | SM [HR] | [email protected] | 0291-2595242 | 0291-2512934 |
| Kangra Airport Grievance Officer | Amit Jindal | SM [Engg.C] | [email protected] | 01892-232344 | 01892-233430 |
| Kanpur Airport Grievance Officer | Mukesh Mishra | AM [ATC] | [email protected] | 0512-2382383 | 0512-2383553 |
| Khajuraho Airport Grievance Officer | Sunil Kumar | SM [Engg.E] | [email protected] | 07686-274134 | 07686-272810 |
| Kota Airport Grievance Officer | S. B. Meena | Mgr. [CNS] | [email protected] | 0744-2502659 | 0744-2500320 |
| Kullu Manali Airport Grievance Officer | Amit Saklani | Mgr. [ATC] | [email protected] | 01902-265037 | 01902-265603 |
| Leh Airport Grievance Officer | M. Dass | Mgr. [CNS] | [email protected] | 01982-251783 | 01982-251781 |
| Lucknow Airport Grievance Officer | S.K. Narayan | AGM [ATM] | [email protected] | 0522-2432888 | 0522-2438404 |
| Ludhiana Airport Grievance Officer | V.P. Jain | AGM [ATM] | [email protected] | 0161-2845569 | 0161-2845042 |
| Pantnagar Airport Grievance Officer | A. K. Sharma | Mgr. [Engg. E] | [email protected] | 05944-233760 | 05944-233611 |
| Pathankot Airport Grievance Officer | Ashish Sharma | AM [CNS] | [email protected] | 0186-2100044 | |
| Shimla Airport Grievance Officer | T. Mathur | AM [Engg. C] | [email protected] | 0177-2736835 | 0177-2736681 |
| Srinagar Airport Grievance Officer | J.C. Wadhwa | AGM [CNS] | [email protected] | 0194-2303142 | 0194-2303313 |
| Udaipur Airport Grievance Officer | Sanjesh Kumar | AGM [ATM] | [email protected] | 0294-2655719 | 0294-2655953 |
| Varanasi Airport Grievance Officer | J.E. Suguwar | AGM [TM] | [email protected] | 0542-2623060 | 0542-2622320 |
| Eastern Region/Airport | Name of PGO | Designation | Telephone No. | Fax No. | |
|---|---|---|---|---|---|
| RHQ-ER Airport Grievance Officer | PRANAB Bhattacharyya | DGM(CNS) | [email protected] | 033-25130483 | 033 25119955 |
| BAGDOGRA Airport Grievance Officer | BARUN KUMAR DAS | SR MANAGER OPS | [email protected] | 03532698456 | 3532698317 |
| BERHAMPUR Airport Grievance Officer | H.S. Biswas | Jt. GM (CNS) | [email protected] | 06811-259095 | 06811-259600 |
| Bhubaneswar Airport Grievance Officer | Mrs Manjeet Dhilon | DGM(OPS) Terminal | [email protected] | 6742596322 | |
| Cooch Behar Airport Grievance Officer | Sunil kumar gupta | Manager (E-E) | [email protected] | 03582-222518 | 03582-222518 |
| GAYA Airport Grievance Officer | PRAVIN KUMAR SINGH | MGR(CNS) | [email protected] | 09801509320 | |
| Jharsuguda Airport Grievance Officer | SUJIT KUMAR PRASAD | MANAGER | [email protected] | 6645214561 | |
| PATNA Airport Grievance Officer | Sh Vinay Kumar Mishra | Manager (Com-O)-TM | [email protected] | 0612-2220797 | 0612-2225227 |
| Port Blair Airport Grievance Officer | Sh. K B Kannan | Manager (Ops) | [email protected] | 03192-244556 | 03192-234691 |
| Raipur Airport Grievance Officer | MUKESH BISEN | SM (ATM) | [email protected] | 0771-2418222 | 0771-2418168 |
| Ranchi Airport Grievance Officer | SAURABH | A.M(ELEX.) | [email protected] | 0651-2253775 | 0651-2251760 |
Vigilance Contact Details
https://www.aai.aero/vigilance/vigilance-directorate
| Name Designation | Fax | |
| Chief Vigilance Officer | [email protected] | 011-24611069 |
| Suresh N. Borkar, ED (Vigilance) | [email protected] | 011-24627645 |
| Anurag Sharma, GM (Vigilance) | [email protected] | 011-24627645 |
| Smt. Amita Verma, Jt. GM | [email protected] | 011-25655581 |
| V. Krishna Kumar, DGM (Vigilance) – Southern Region | [email protected] | 044-22561163 |
| Vikram Kumar Thakkar, DGM (Vigilance) – Western Region | [email protected] | 022-26829547 |
| Saikat Dey, DGM (Vigilance)-Eastern Region | [email protected] | 033-25118356 |
| Saikat Dey, DGM (Vigilance)-North Eastern Region | [email protected] | 0361-2842838 |
Contact Details of Designated Officers of AAI at Regional / Station Level NOC Cells.
| S.No. | Designated Officers | Communication Address | Email id | Contact No. |
|---|---|---|---|---|
| 1 | General Manager, Directorate of Aerodrome Safeguarding | Airports Authority of India Corporate Headquarter Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi-110003 | [email protected] [email protected] | Ph: 91-11-24632950 Ext: 2293, 2261, 2217 |
| 2 | Regional Executive Director, Northern Region | Airports Authority of India, Regional Headquarter, Northern Region, Operational Offices, Gurgaon Road, New Delhi-110 037 | [email protected] [email protected] (Escalation) | 011-25652819 (Telefax) 011-25652830 |
| 3 | Regional Executive Director, Eastern Region | Airports Authority of India, Regional Headquarter, Eastern Region, N.S.C.B.I Airport, Kolkata-700 052 | [email protected] [email protected] (Escalation) | 033-25119223 (Telefax) 033-25111293 |
| 4 | Regional Executive Director, North East Region | Airports Authority of India, Regional Headquarter, North-Eastern Region, LGBI Airport Guwahati, (Assam) -781015 | [email protected] [email protected] (Escalation) | 0361-2842637 0361-2841681 (FAX) |
| 5 | Regional Executive Director, Western Region | Airports Authority of India, Regional Headquarter, Western Region, Opp. Parsiwada, Sahar Road, Vale Parle (E) Mumbai 400 099 | [email protected] [email protected] (Escalation) | 022- 20881422 |
| 6 | Regional Executive Director, Southern Region | Airports Authority of India, Regional Headquarter, Southern Region, Anna International Airport Chennai (TN) - 600 027 | [email protected] [email protected] (Escalation) | 044-22561264 (Telefax) |
| 7 | General Manager (ATM), Kempegowda International Airport, Bengaluru | Airports Authority of India, Alpha1, A.T.S. Complex, Kempegowda International Airport, Devenhalli , Bangalore – 560300 | [email protected] [email protected] (Escalation) | 080-22019902 080- 27688001 (FAX) |
| 8 | General Manager, Coordination Incharge, Hyderabad | Airports Authority of India, Begumpet Airport, Begumpet Hyderabad (Andhra Pradesh) – 500 016 | [email protected] apdhyderabad@aai. aero (Escalation) | 040- 29561823 040-27903785 (fax) |
| 9 | Airport Director, Ahmedabad | Airports Authority of India, SVP International Airport Ahmedabad, (Gujarat) -380 003 | [email protected] [email protected] (Escalation) | 079- 22869211 079- 22863561 (Fax) |
| 10 | General Manager, Coordination In charge, Nagpur | Airports Authority of India, Dr. Baba Saheb Ambedkar International Airport, Nagpur (Maharashtra) | [email protected] [email protected] [email protected] (Escalation) | 0712-2807525 0712-2288007(FAX) |
How to Register the Complaints to Vigilance Department, AAI
Online complaints may be registered on the vigilance page of www.aai.aero i.e. http://www.aai.aero/vigilance/reg1.jsp attaching the documentary proof as PDFs.
Source information/ Verbal complaints can be reported in the Toll-free No 1800-11-0402 installed in the office of the CVO, AAI.
Written complaints with supporting documents can be sent to the following address – The Chief Vigilance Officer, Airports Authority of India, Corporate Headquarters, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003.
Where is the Corporate Headquarters of AAI?
It is located in New Delhi and the following is the complete address :- Airports Authority of India, Corporate Headquarter, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi – 110003. Phone: 011 24632950.
What are the telephone nos and e-mail Address of the Director (Security)?
The contact details of the Director (Security) are Telephone (Office) 011-24616203 Fax 011-24690324. E-Mail – [email protected]