Airtel is India’s leading provider of prepaid & postpaid mobile, broadband, 4G & DTH services. If you are using an Airtel DTH connection at your home or office and facing any service-related issue then you can contact the below given Airtel DTH service customer support number. For plan and other details, you can visit the Airtel DTH website page.


Airtel DTH Customer Service Number

*121*6# Airtel DTH USSD
12150 Call at Airtel DTH Customer Care from registered mobile number
81300-81300 Give a missed call on the given number to know your account details
1800-103-6065 Airtel DTH 24×7 Toll-free number
0124 4448080 Airtel DTH Noth Hub 24×7 customer support in 12 languages
033 44448080 Airtel DTH East Hub 24×7 customer support in 12 languages
020 44448080 Airtel DTH West Hub 24×7 customer support in 12 languages
080 44448080 Airtel DTH South Hub 24×7 customer support in 12 languages
18001028080 Airtel DTH Switch to a Better Package (toll-free number)
02040181400 Airtel DTH Switch to a Better Package (tolled number)
88004-88001 Upgrade to Airtel Xstream Box
91-11-46666100 Interconnection Request and Grievance Redressal – Anuradha Bisht [email protected]
[email protected] Airtel Digital TV Support Email
[email protected] Airtel Digital TV Interconnection Request and Grievance Redressal

Airtel Digital DTH TV Customer Care Number in Regional Language  

0755 4448080 Madhya Pradesh & Chhattisgarh
0522 4448080 Uttar Pradesh
080 44448080 Karnataka
040 44448080 Andhra Pradesh
022 44448080 Mumbai
020 44448080 Maharashtra
08628048080 Himachal Pradesh
08133848080 Assam
09596748080 Jammu & Kashmir
09955148080 Bihar & Jharkhand
033 44448080 West Bengal
011 44448080 Delhi
044 44448080 Tamil Nadu
0484 4448080 Kerala
08132948080 North East
0124 4448080 Haryana
079 44448080 Gujarat
0141 4448080 Rajasthan
07077448080 Orissa
0172 4448080 Punjab

Airtel DTH Customer Support Pages


Airtel Digital TV Nodal Officers Contact

Sr. NoStateNodal Officer NameNodal Officer NumberNodal Officer email IDAddress

1


Arunachal Pradesh


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


2


Assam


Biddut Goswami


9678216305



[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


3


Manipur


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


4


Meghalaya


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


5


Mizoram


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


6


Nagaland


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


7


Tripura


Biddut Goswami


9612402426


[email protected]


Bharti House, 4th floor, Six mile, Guwahati-781022


8


Bihar


Vikrant Gaurav


9771472070


[email protected]


Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India


9


Jharkhand


Joyprakash Paul


9771472070


[email protected]


Riviresa building, 2nd Floor, Opp Ranuak automobile , old HB road, Kokar Ranchi-834001


10


Sikkim


Abhishek Tewari


9800001135


[email protected]


Bharti Telemedia Ltd,Eternity, 4th Floor, Block DN-1,Salt Lake city Kolkata, 700091


11


West Bengal


Abhishek Tewari


033-44131303


[email protected]


Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091


12


Orissa


Goutam Basak


9937238464


[email protected]


Bharti Airtel Ltd ,6th Floor,Plot No E-13/1,Industrial Estate,Chandaka(Infocity)Chandrashekharpur,Bhubaneswar Orisa-751024


13


Delhi


Anuj Sharma


011-44985547


[email protected]


Bharti Airtel Limited, Plot No 16,Udyog Vihar- Phase 4, Gurgaon- 122015


14


Haryana


Sandeep Lathwal


0172-4458687


[email protected]


Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101


15


Himachal Pradesh


Harpreet Singh Manku


0172-4458687


[email protected]


Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101


16


Jammu & Kashmir


Gourav Dutt


9622021220


[email protected]


Bharti Airtel Ltd, B2- 3rd Floor South Block Bahu Plaza Jammu – 180006


17


Punjab


Vishal Gakhar


0172-4458687


[email protected]


Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101


18


Uttar Pradesh


Arvind Keswani


0522-4414761


[email protected]


Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010


19


Uttaranchal


Vijay Raj


0522-4414761


[email protected]


Plot no-29 Industrial Area , Patel nagar opposite Indresh Hospital Dehradun,248001


20


Karnataka


Shashikanth Koppal


080-41704930


[email protected]


Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore - 560 046


21


Lakshadweep


C.Sankaranarayanan


044-42102783


[email protected]


Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304


22


Kerala


C.Sankaranarayanan


0484-4100064


dthn[email protected]


Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304


23


Pondicherry


C.Sankaranarayanan


044-42102783


[email protected]


Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017


24


Tamil Nadu


C.Sankaranarayanan


044-42102783


[email protected]


Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017


25


Andhra Pradesh


Shyam P


040-40024449


[email protected]


Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad - 500 016


26


Daman & Diu


Senthil Easwaran


079-40037114


[email protected]


Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054


27


Gujarat


Senthil Easwaran


079-40037114


[email protected]


Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054.


28


Maharashtra


Kiran Konchady


022-40213261


[email protected]


Bharti Telemedia Limited,5th Floor,Interface Building,Link Road,Malad West,Mumbai, 400064


29


Chhattisgarh


Umesh Warathe


0755-4218001


[email protected]


Bharti Telemedia Limited,2 Floor,1 Malviya Nagar,Bhopal,Madhya Pradesh,462003


30


Madhya Pradesh


Umesh Warathe


0755-4218001


[email protected]


Bharti Teelmedia Ltd, 3rd Floor, Metro Tower, AB Road, Scheme No. 54, Indore 452010,MP


31


Rajasthan


Mohammed Izhar


0141-4411822


[email protected]


Bharti Telemedia Ltd. 3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur, 302001


32


Goa


Ashish Jaiswal


020-40031591


[email protected]


C/o M/s. Globe Enterprises (Service Franchisee), Manjunath Apartments, Shop No.6, Muridha Road, Madgaon, Goa, 403602



Airtel DTH Error messages on screen

Read these tips if you see a message on the screen and don’t know what to do next :

Error Messages Error On TV Screen Reason Troubleshooting
Error Code: B001 NO SIGNAL (Error: B001) Heavy Cloudy Conditions or Rainfall Dish alignment problem Faulty Cable or Connectors Loose cable connection from Set Top Box Some obstacle in front of the Dish 1. Check Weather condition (Problem would be temporary if there is a windstorm, rain, or thunderstorm).
2. Please check and remove any obstruction around the dish.
3. Check all cable connections.
4. Restart the Set Top Box by switching power Off and then On.
5. If unable to view Channel 099 (Default Channel) & 121 (Recharge Info), please call the call center.
Error Code: 2 Please check, viewing card is not inserted properly in Set top box (Error Code:4) If the viewing card is not inserted properly or not being detected Gently pull out the viewing card, wipe it with a dry cloth and reinsert with the gold chip facing down and arrow towards the box. If issue still persists, please call the call center.
Error Code: 4 This channel is not subscribed by you (Error: 4) Your current subscription does not include this channel Add a top-up or upgrade your package. To add a top-up, simply SMS Add<Top-up Name> to 54325 from your registered mobile. To upgrade your package please call customer care.
Error Code: 6 Account is suspended due to low balance (Error Code: 6) When the Account balance turns negative. Please recharge your Account immediately to resume services & keep the Set Top Box ON for at least 20 minutes after recharge.

Airtel DTH Troubleshooting tips

Read these troubleshooting tips in case you have a problem using your equipment. Do check the following before you call us. It is easier than you think.

Problem Possible Cause Action
No picture, No Sound and no frontpanel display Set-Top box is not plugged into the mains or is not switched on. Check mains connections. Press to ON/OFF button on the front of the STB.
No Picture, No Sound but the front panelshows the display. The receiver is on Standby. Press on the power button stb on the Remote control to bring the Set-Top box out of standby.
No Picture, No Sound but the indication onthe front panel of the Set-Top box is correct 1. You are watching TV through your cable operator, Aerial connection or VCD,DVD player.
2. The AV connection are wrong.
3. The connections are right, but the TV is not connected up to external AV source[AV1, AV2 or DVD] 4. The cable connections are may be faulty [damaged, broken] or missing

1. Press the AV button on your remote.
2. Check the AV connection in the STB.
3. Check the TV’s AV connection.
4. Check all your connection and consult or call us.

Irregular or bad reception Problem with cable connections. [damaged, broken connection or wires] 1. Check all the connections and cables.
2. Contact customer service.
A blank screen comes when you choose
some services.
You are watching a encrypted service or program 1. Choose another service or program
2. Contact customer service
The remote works with the TV & not with my STB. 1. You need to reset your remote control. 1. Press STB on your remote control tocontrol your STB
2. Refer this guide to program your remote
The remote control does not operate. 1. Your STB may be off.
2. There are no batteries or the batteries may have become flat.
Make sure you point your remote directly towards your STB and nothing is between the two. The remote command light on your STB and on your remote control should flash each time you press a remote key. If neither light flashes, check batteries in you remote and if your STB is plugged to mains.
I have forgotten my PIN Call customer care to have your PIN reset
I cannot close the electronic programme guide Press exit exit key on remote.

Airtel Registered Office Address

Bharti Telemedia Limited, Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070

Airtel Communication Office Address

Bharti Telemedia Limited, Plot No 16, Udhyog Vihar, Phase IV, Airtel Center, Gurgaon 122015, Haryana, India. Tel. 91-124-4222 222, Email: [email protected]