Airtel DTH Digital TV Customer Care Number 1800-103-6065

Airtel is India’s leading provider of prepaid & postpaid mobile, broadband, 4G & DTH services. If you are using an Airtel DTH connection at your home or office and facing any service-related issue then you can contact the below given Airtel DTH service customer care umber. For plan and other details, you can visit the Airtel DTH website page.

Airtel DTH TV Customer Care Number

1216#	Airtel DTH USSD
12150	Call at Airtel DTH Customer Care from registered mobile number
81300-81300	Give a missed call on the given number to know your account details
1800-103-6065	Airtel DTH 24×7 Toll-free number
0124 4448080	Airtel DTH Noth Hub 24×7 customer support in 12 languages
033 44448080	Airtel DTH East Hub 24×7 customer support in 12 languages
020 44448080	Airtel DTH West Hub 24×7 customer support in 12 languages
080 44448080	Airtel DTH South Hub 24×7 customer support in 12 languages
18001028080	Airtel DTH Switch to a Better Package (toll-free number)
02040181400	Airtel DTH Switch to a Better Package (tolled number)
88004-88001	Upgrade to Airtel Xstream Box
91-11-46666100	Interconnection Request and Grievance Redressal – Anuradha Bisht [email protected]
[email protected]	Airtel Digital TV Support Email
[email protected]	Airtel Digital TV Interconnection Request and Grievance Redressal

Airtel Digital DTH TV Customer Care Number in Regional Language

0755 4448080	Madhya Pradesh & Chhattisgarh
0522 4448080	Uttar Pradesh
080 44448080	Karnataka
040 44448080	Andhra Pradesh
022 44448080	Mumbai
020 44448080	Maharashtra
08628048080	Himachal Pradesh
08133848080	Assam
09596748080	Jammu & Kashmir
09955148080	Bihar & Jharkhand
033 44448080	West Bengal
011 44448080	Delhi
044 44448080	Tamil Nadu
0484 4448080	Kerala
08132948080	North East
0124 4448080	Haryana
079 44448080	Gujarat
0141 4448080	Rajasthan
07077448080	Orissa
0172 4448080	Punjab

Airtel DTH Customer Support Pages

Airtel Digital TV Nodal Officers Contact

Sr. No	State	Nodal Officer Name	Nodal Officer Number	Nodal Officer email ID	Address
1	Arunachal Pradesh	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
2	Assam	Biddut Goswami	9678216305	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
3	Manipur	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
4	Meghalaya	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
5	Mizoram	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
6	Nagaland	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
7	Tripura	Biddut Goswami	9612402426	[email protected]	Bharti House, 4th floor, Six mile, Guwahati-781022
8	Bihar	Vikrant Gaurav	9771472070	[email protected]	Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
9	Jharkhand	Joyprakash Paul	9771472070	[email protected]	Riviresa building, 2nd Floor, Opp Ranuak automobile , old HB road, Kokar Ranchi-834001
10	Sikkim	Abhishek Tewari	9800001135	[email protected]	Bharti Telemedia Ltd,Eternity, 4th Floor, Block DN-1,Salt Lake city Kolkata, 700091
11	West Bengal	Abhishek Tewari	033-44131303	[email protected]	Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake city, Electronics Complex, Kolkata, 700091
12	Orissa	Goutam Basak	9937238464	[email protected]	Bharti Airtel Ltd ,6th Floor,Plot No E-13/1,Industrial Estate,Chandaka(Infocity)Chandrashekharpur,Bhubaneswar Orisa-751024
13	Delhi	Anuj Sharma	011-44985547	[email protected]	Bharti Airtel Limited, Plot No 16,Udyog Vihar- Phase 4, Gurgaon- 122015
14	Haryana	Sandeep Lathwal	0172-4458687	[email protected]	Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
15	Himachal Pradesh	Harpreet Singh Manku	0172-4458687	dthn[email protected]	Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
16	Jammu & Kashmir	Gourav Dutt	9622021220	[email protected]	Bharti Airtel Ltd, B2- 3rd Floor South Block Bahu Plaza Jammu – 180006
17	Punjab	Vishal Gakhar	0172-4458687	[email protected]	Plot no-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
18	Uttar Pradesh	Arvind Keswani	0522-4414761	[email protected]	Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010
19	Uttaranchal	Vijay Raj	0522-4414761	[email protected]	Plot no-29 Industrial Area , Patel nagar opposite Indresh Hospital Dehradun,248001
20	Karnataka	Shashikanth Koppal	080-41704930	[email protected]	Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore - 560 046
21	Lakshadweep	C.Sankaranarayanan	044-42102783	[email protected]	Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304
22	Kerala	C.Sankaranarayanan	0484-4100064	[email protected]	Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO , Cochin 682304
23	Pondicherry	C.Sankaranarayanan	044-42102783	[email protected]	Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017
24	Tamil Nadu	C.Sankaranarayanan	044-42102783	[email protected]	Bharti Telemedia Limited,6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai, 600017
25	Andhra Pradesh	Shyam P	040-40024449	[email protected]	Bharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad - 500 016
26	Daman & Diu	Senthil Easwaran	079-40037114	[email protected]	Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054
27	Gujarat	Senthil Easwaran	079-40037114	[email protected]	Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad - 380054.
28	Maharashtra	Kiran Konchady	022-40213261	[email protected]	Bharti Telemedia Limited,5th Floor,Interface Building,Link Road,Malad West,Mumbai, 400064
29	Chhattisgarh	Umesh Warathe	0755-4218001	[email protected]	Bharti Telemedia Limited,2 Floor,1 Malviya Nagar,Bhopal,Madhya Pradesh,462003
30	Madhya Pradesh	Umesh Warathe	0755-4218001	[email protected]	Bharti Teelmedia Ltd, 3rd Floor, Metro Tower, AB Road, Scheme No. 54, Indore 452010,MP
31	Rajasthan	Mohammed Izhar	0141-4411822	[email protected]	Bharti Telemedia Ltd. 3rd Floor, Sunny House, Malvia Marg, C Scheme, Jaipur, 302001
32	Goa	Ashish Jaiswal	020-40031591	[email protected]	C/o M/s. Globe Enterprises (Service Franchisee), Manjunath Apartments, Shop No.6, Muridha Road, Madgaon, Goa, 403602

Airtel DTH Error messages on screen

Read these tips if you see a message on the screen and don’t know what to do next :

Error Messages	Error On TV Screen	Reason	Troubleshooting
Error Code: B001	NO SIGNAL (Error: B001)	Heavy Cloudy Conditions or Rainfall Dish alignment problem Faulty Cable or Connectors Loose cable connection from Set Top Box Some obstacle in front of the Dish	1. Check Weather condition (Problem would be temporary if there is a windstorm, rain, or thunderstorm). 2. Please check and remove any obstruction around the dish. 3. Check all cable connections. 4. Restart the Set Top Box by switching power Off and then On. 5. If unable to view Channel 099 (Default Channel) & 121 (Recharge Info), please call the call center.
Error Code: 2	Please check, viewing card is not inserted properly in Set top box (Error Code:4)	If the viewing card is not inserted properly or not being detected	Gently pull out the viewing card, wipe it with a dry cloth and reinsert with the gold chip facing down and arrow towards the box. If issue still persists, please call the call center.
Error Code: 4	This channel is not subscribed by you (Error: 4)	Your current subscription does not include this channel	Add a top-up or upgrade your package. To add a top-up, simply SMS Add <Top-up Name> to 54325 from your registered mobile. To upgrade your package please call customer care.
Error Code: 6	Account is suspended due to low balance (Error Code: 6)	When the Account balance turns negative.	Please recharge your Account immediately to resume services & keep the Set Top Box ON for at least 20 minutes after recharge.

Airtel DTH Troubleshooting tips

Read these troubleshooting tips in case you have a problem using your equipment. Do check the following before you call us. It is easier than you think.

Problem	Possible Cause	Action
No picture, No Sound and no front panel display	Set-Top box is not plugged into the mains or is not switched on.	Check mains connections. Press to ON/OFF button on the front of the STB.
No Picture, No Sound but the front panel shows the display.	The receiver is on Standby.	Press on the power button on the Remote control to bring the Set-Top box out of standby.
No Picture, No Sound but the indication on the front panel of the Set-Top box is correct	1. You are watching TV through your cable operator, Aerial connection or VCD, DVD player. 2. The AV connection are wrong. 3. The connections are right, but the TV is not connected up to external AV source [AV1, AV2 or DVD] 4. The cable connections are may be faulty [damaged, broken] or missing	1. Press the AV button on your remote. 2. Check the AV connection in the STB. 3. Check the TV’s AV connection. 4. Check all your connection and consult or call us.
Irregular or bad reception	Problem with cable connections. [damaged, broken connection or wires]	1. Check all the connections and cables. 2. Contact customer service.
A blank screen comes when you choose some services.	You are watching a encrypted service or program	1. Choose another service or program 2. Contact customer service
The remote works with the TV & not with my STB.	1. You need to reset your remote control.	1. Press STB on your remote control to control your STB 2. Refer this guide to program your remote
The remote control does not operate.	1. Your STB may be off. 2. There are no batteries or the batteries may have become flat.	Make sure you point your remote directly towards your STB and nothing is between the two. The remote command light on your STB and on your remote control should flash each time you press a remote key. If neither light flashes, check batteries in you remote and if your STB is plugged to mains.
I have forgotten my PIN		Call customer care to have your PIN reset
I cannot close the electronic programme guide		Press exit key on remote.

Airtel Registered Office Address

Bharti Telemedia Limited, Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070

Airtel Communication Office Address

Bharti Telemedia Limited, Plot No 16, Udhyog Vihar, Phase IV, Airtel Center, Gurgaon 122015, Haryana, India. Tel. 91-124-4222 222, Email: [email protected]