AU Small Finance Bank Limited is an Indian scheduled commercial bank that was started as a vehicle finance company but later converted to a small finance bank in 2017. The bank offers financial services such as personal banking, insurance, retail loans and wholesale banking. If you’re a customer of AU small finance bank or need information on any product and service then you can contact AU Bank Customer Care number. The customer support executive will assist you, these are the contact information of various financial service of AU bank.
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Service
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Contact mode
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Contact information
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AU Small Finance Bank 24X7 Customer Care (For general query/complain/ service request)
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Toll free numbers
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1800 1200 1200
1800 26 66677 |
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Non-toll free numbers*
(Call charges as per your tariff plan & service provider) |
1860 1200 1200
0141 – 7141000 0141 – 6133000 0141 – 3071800 |
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| AU Small Finance Bank Credit Card |
24X7 Toll free number
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1800 1200 1500
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Email ID
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[email protected] (For Vetta and Zenith customers)
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Email ID
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Technical Support Desk (8AM to 8PM) For assistance on technical issues / features of Digital
Products viz. Internet Banking, Debit Card Service, UPI-QR, Video KYC, AU Abhi, Auro-Chatbot, Fastag) |
Email ID
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NRI Services (Specialized service desk to serve NRI customers)
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Email ID
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Investor Relations (For any investor related queries)
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Email ID
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Whistle Blower
(Report corruption, Suspected / Actual
frauds, Unethical Business conduct,
Malpractices, etc)
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Email ID
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Phone
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7073585858
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Service requests (Raise & track service requests)
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To submit your complaint, Click here
To check the status of your service request, Click here
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For details on Interest relief under Ex-Gratia scheme
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AU small Finance Bank Missed Call Banking Service
AU Bank’s missed call service offers instant access to Account Information with just a miss call. With toll-free AU bank dial feature, you can know your mini statement, account balance with just a missed call from your registered Indian mobile number
Dial 1800-120-2586 to get your AU small Finance Bank Account Balance
Dial 1800-121-2586 to get your AU small Finance Bank mini statement
Dial 9594-744-440 to get your AU Bank FASTAG balance
For a complete banking experience in your mobile device, download AU BANK Mobile Banking Application.
AU small Finance Bank Grievance redressal
In case of non-resolution of grievances within seven days, customers may escalate their grievance to the Regional Nodal Officer(s) and thereafter to the Principal Nodal Officer after expiry of further seven days.
Click here to get the details of Principal Nodal Officer and Regional Nodal Officers.
Click here to get the details of Business Heads.
AU Small Finance Bank Offices
AU Bank Head Office → Bank House, Mile 0, Ajmer Road, Jaipur, Rajasthan, India – 302001. Contact – 0141-6660666
AU Bank Registered Office → 19A, Dhuleshwar Garden, Ajmer Road, Jaipur, Rajasthan, India – 302001. Contact – 0141-4110060
AU Bank Corporate Office → 5th Floor, E-Wing, Kanakia Zillion, Junction of CST Road & LBS Marg Kurla (West), Mumbai, Maharashtra – 400070. Contact No – 022-62490600