Bank of Baroda is an Indian government-owned banking and financial services company. It is served under the Ministry of Finance, Government of India. If you’re using any of the banking services of Bank of Baroda and need help with your queries then you can contact the below-given number Bank of Baroda customer care number. For more details, you can visit the official website of BOB or download the Android App.
Bank of Baroda Customer Care Number
| 1800 5700 | Bank of Baroda (24X7) Personal Banking Number |
| 1800 102 77 88 | Bank of Baroda Customer Care Toll-Free Number For PM Yojna Schemes |
| +91 79-66296629 | Bank of Baroda Customer Care Number For Overseas Locations |
- [email protected] (Operational guidelines Queries (Only for NRI customers)
Bank of Baroda Phone Banking Number
| 8468001111 | Bank of Baroda Balance Inquiry Number |
| 8468001122 | Bank of Baroda Mini Statement Number |
If any Unauthorised Transaction in your account through a Debit Card, Online banking, or UPI please use the toll-free number 1800 258 44 55/ 1800 102 44 55 and select option 1, To Report loss of card, to report fraud or to report an Unauthorized transaction not done by you.
Also, you can report unauthorized transactions to your home branch as per Branch Timings. To know the details of your branch please visit – https://bankofbaroda.com/locate-us-branch.htm
For self-blocking/ debit freezing account in case of an unauthorized transaction please click Online Account Blocking Portal
For reporting the Unauthorised transaction related to Gift Card / Pre-paid Cards / Re-loadable cards please contact as per below contact details.
| 1800 102 5627 | Unauthorised transaction related to Gift Card / Pre-paid Cards / Re-loadable card |
| [email protected] | Unauthorized transaction related to Gift Card / Pre-paid Cards / Re-loadable card Email |
Important Links
- Online Complaint
- Departments – Head Office, Baroda
- Public Information Officers
- First Appellate Authorities
- Nodal Officer
- Update Aadhaar
- Branch Locator
Bank of Baroda Grievance Redressal
In case any of the BOB customers have any complaints about the Banking Services of the Bank of Baroda, s/he is requested to approach the concerned Branch Manager to resolve the matter in the first place. If any customer is not satisfied with the reply then s/he can escalate his/her quvery to the next level.
| Levels | Escalation | Particulars |
|---|---|---|
| Online Complaint SPGRS (Siebel CRM) | Alternatively, customers may register complaints online on the bank website. | |
| Level-1 | Regional Level | If the customer is not satisfied, the matter may be taken up with the Regional Manager concerned whose name, address, and other details may be obtained by clicking the link below |
| Level-2 | Zonal Level | If any complaint is not redressed, the matter may be taken up with the next level i.e Zonal Manager concerned whose name, address, and other details by clicking the link below
Click here for details of Zonal Managers Details of Functional Heads of Corporate Centre, for customer’s complaints |
| Level-3 | Nodal Office Level | If the complainant still feels unsatisfied with the responses received, s/he can address the complaint to the Bank’s Principal Nodal Officer at Head Office designated to deal with customers’ complaints / grievance giving full details of the case on the below-mentioned address:
General Manager (Operations & Services) |
| – | External Agencies | Even after this, if s/he is not satisfied, S/he is free to take recourse to the following
The RBI Ombudsman located in various cities across India under RBI Integrated Ombudsman Scheme 2021 (RBI – IOS, 2021) Click here for details of Nodal Officers of our Bank for Banking Ombudsman Scheme. |
Bank of Baroda Office
Bank of Baroda Head Office → Bank of Baroda, Baroda Bhavan, 7th Floor, R.C. Dutt Road, Vadodara-390 007, (Gujarat) India. Phone No. : (0265) 2316792, Email – [email protected]
Bank of Baroda Corporate Office → Bank of Baroda, Baroda Corporate Centre, Plot No. C-26, Block G, Bandra Kurla Complex, Bandra (East), Mumbai 400051. Phone No. : (022) 6698 5000-04 Fax No. : (022) 2652 3500