HDFC ERGO General Insurance Company Ltd is a joint venture between HDFC Ltd and ERGO International AG, a Germany-based company. It is engaged in general insurance, reinsurance claims management, and investment management services. The firm offers insurance policies and policy renewals through its website, offices, and intermediaries. Its market insurance products include health insurance, motor insurance, travel insurance, personal accident insurance, home insurance, commercial insurance, and rural insurance.

If you need any help related to HDFC Ergo General Insurance policy and claim-related query then you can call on the HDFC Ergo General Insurance helpline number or visit the official website of HDFC ERGO General Insurance.


HDFC ERGO General Insurance Customer Care Contacts

022 6234 6234 HDFC Ergo Customer Care Number for For Claim, Renewal, Queries Related to Existing Policy
0120 6234 6234 HDFC Ergo Customer Care Number for For Claim, Renewal, Queries Related to Existing Policy
022 6242 6242 HDFC Ergo Customer Care Number To buy a New policy
73045 24888 HDFC Ergo WhatsApp Support Number
022-62346234 HDFC Ergo Motor & other Insurance Claim Office Number
[email protected] HDFC Ergo Customer Support Email

HDFC ERGO Grievance Officer

Level 1

For lack of a response or if the response provided does not meet your expectation, you can write to: [email protected] or click on Submit your grievance. After examining the matter, final response would be conveyed within a period of 15 days from the date of receipt of your complaint on this e-mail id. We have a dedicated desk to cater request of Senior citizens. We request our senior citizen customers to call us 022- 6242-6226 or write to us at [email protected]

Level 2

In case, you are not satisfied with the decision/resolution of the above office, or have not received any response within 15 days, you may write to: [email protected]

Level 3

If your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next level redressal. Click below to find the Insurance Ombudsman contact list.

https://www.hdfcergo.com/grievance/insurance_ombudsman_centers


HDFC ERGO General Insurance Important Link


HDFC ERGO General Insurance Registered & Corporate Office

HDFC ERGO General Insurance Company Limited 1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai – 400020

HDFC ERGO Health Insurance Claim Office

5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP, India – 201301. Network Hospital Issues : [email protected], Authorisation issues : [email protected].

HDFC ERGO Customer Service Address

D-301, 3rd Floor, Eastern Business District ( Magnet Mall), LBS Marg, Bhandup (West) Mumbai-400078

HDFC ERGO Travel Insurance Claim Office

Please add the respective country code before dialling the number. For country code Click Here

In case there is no Toll free number for the country you are calling from, you may please call us on our India Landline number +91-120-4507250 (This number is chargeable and accessible 24 X 7 )

Toll Free Number: +800 0825 0825

Customer service number for relatives in India: +022 6234 6234 / 0120 6234 6234.

Claims Related Queries: [email protected]


HDFC ERGO General Insurance Social Handler