Air India is the flag carrier airline of India serving domestic and international destinations around the world. If you’re traveling anywhere around the world and facing any difficulty from boarding to cancellation, passengers can use the below-given contact number to connect with Air India customer care staff. For more detail, Air India passengers can visit the official website of Air India, or for more information download Air India App.
Air India Customer Care Contact Numbers & Email for Callers in India
| 0124-2641407 | Air India Customer Care |
| 020-26231407 | Air India Customer Care |
| 1860-233-0407 | Air India Customer Care |
| [email protected] | Call Centre Email IDs – Forward Scanned Copies of Travel Documents |
| [email protected] | Call Centre Email IDs – Forward Scanned Copies of Travel Documents |
Helpdesk for Online E-tickets booked on Air India Website & Mobile App
| 011 24667473 | (Monday to Friday, 09:30 hrs – 05:30 hrs) |
| [email protected] | (Only for E-tickets booked on Air India Website) |
| [email protected] | (Only for E-tickets booked on Air India Mobile App) |
Air India Contact Numbers For Callers Outside India
| 1888 634 1407 | USA & Canada (Toll-Free) | Air India Customer Calling from USA & Canada |
| 0800 048 9254 | UK (Toll-Free) | Air India Customer Calling from the UK |
| 613 701 98270 | Australia (Toll Number) | Air India Customer Calling from Australia |
| 331 874 06644 | France (Toll Number) | Air India Customer Calling from France |
| 496925511337 | Germany (Toll Number) | Air India Customer Calling from Germany |
| 800 101 4016 | Singapore (Toll Number) | Air India Customer Calling from Singapore |
| 91 1242641407 | All foreign locations | (International call rates Applicable) |
| 91 202623 1407 | All foreign locations | (International call rates Applicable) |
Air India Customer Support Email Address
| [email protected] | General Queries |
| [email protected] | Forward Scanned Copies of Travel Documents |
| [email protected] | Forward Scanned Copies of Travel Documents |
| [email protected] | For Lost and Found Baggage |
| [email protected] | Name Correction |
| [email protected] | KYC Verification |
| [email protected] | Mobile Number Change |
| [email protected] | Email Change |
| [email protected] | Tele check-in for Alliance Air and Air India flights |
Air India Email Addresses for FFP members
| [email protected] | General Queries |
| [email protected] | Missing Miles / Retro Credit on AI: |
| [email protected] | Missing Miles / Retro credit on Star Partners: |
| [email protected] | Silver Edge Members |
| [email protected] | Golden Edge Members |
| [email protected] | The Maharajah Club Members |
Airport Mobile Check-in
Log on to https://icheck.sita.aero/iCheckWebAI/ from your mobile handset and you will not only be able to check-in for your flight, but also choose the seat of your choice, check time table information, and access our contact center information. The facility is presently available for purely domestic flights for passengers traveling from six metro airports Delhi, Mumbai, Chennai, Kolkata, Hyderabad, and Bengaluru. Please collect your boarding pass printout from our check-in counters at the airport.
Important Pages
- Customer FAQs
- Feedback Form
- Baggage Query
- Baggage Allowances
- Excess Baggage
- Lost, Damaged, and Delayed delivery of Baggage
- Baggage tips and restricted items
- Air India Jobs
Air India Complaint/ Grievance Handling Officers
Air India Nodal Officer → Mrs. Renu Golan, Sr. AGM (Traffic Services-Comml), Air India. E-mail – [email protected], [email protected]
Air India Appellate Authority → Mr. Rishikant Singh, Dy. General Manager (Commercial-Traffic Services), Air India. E-mail – [email protected];;op9ppp
Air India Regional Grievance/Complaint Customer Service
- Eastern Region : [email protected] (For National) | [email protected] (For International queries)
- Northern Region : [email protected] (For National) | [email protected] (For International queries)
- Southern Region : [email protected] (For National) | [email protected] (For International queries)
- Western Region : [email protected] (For National) | [email protected] (For International queries)
- Headquarters : [email protected]
- Asia Pacific, Gulf Middle East & Africa, US & Canada, Europe: [email protected]
Air India Social Handler
- Vistara Customer Care Number
- Spicejet Customer Care Number
- GoAir Airlines Customer Care Number
- IndiGo Airlines Customer Care Number
- Air India Express Customer Care Number