Equitas Small Finance Bank is a small finance bank founded in 2016 as a microfinance lender. The bank has its headquarters in Chennai and is a subsidiary of holding company Equitas Holdings Ltd. If you’re a customer of Equitas Small Finance Bank holding an account in the bank or need information on any of the bank products and services then you can contact Equitas Small Finance Bank 24×7 customer care toll-free number. The customer support executive will assist you, below are the contact information of various financial service of Equitas Small Finance Bank.

Equitas Small Finance Bank (24×7) Customer Care

1800-103-1222 Equitas Small Finance Bank Branch Banking Services Contact
1800-103-2977 Equitas Small Finance Bank Loan Services Contact
+91-44-4004-8500 Equitas Small Finance Bank Customer Care Toll Number to call from Countries outside India
044-30898017 Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS

Equitas Small Finance Bank (24×7) Customer Support Email 

[email protected] Equitas Small Finance Bank Customer Care Email Support
[email protected] Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS
[email protected] Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS

Equitas Small Finance Bank Grievance Redressal 

Equitas Small Finance Bank offers multiple ways to solve your complaint. You can choose the below options to raise your complaint. Please note that if your complaint is not resolved within 30 days, you may approach the Banking Ombudsman and not prior.

Level 1

Please approach your Branch Manager / Branch Operations Manager for any feedback/complaints that you wish to lodge with us. Our officers will assist in resolving the issues for you.

You may also register your feedback/complaints online through the “Contact us” link if you have registered for netbanking.

(or)

Contact at Toll-Free Number 1800 103 1222 or write to us through the email address – [email protected]

Level 2

If you have not received a satisfactory response at Level 1 with 7 working days, please send an e mail to our Nodal Officer at [email protected].

Name:  Smitha Kumar

Address – Equitas Small Finance Bank, 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai – 600002. Contact No – 044-40048570

Level 3

If you have not received a satisfactory response at Level 2 within 7 working days, please send an email to our Principal Nodal Officer at [email protected].

Name: Dheeraj Mohan

Address – Equitas Small Finance Bank, 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai – 600002. Contact No – 044-40048560

Level 4

If you are still not satisfied with the resolution provided and/or in the case have not received a satisfactory response within 30 days, you may refer the case to the Banking Ombudsman of your region. For complete details on the Banking Ombudsman Scheme, please refer to the following link: https://rbidocs.rbi.org.in/rdocs/Content/PDFs/BOS2006_2302017.pdf

For Grievance Redressal Policy ,click here 


Important Links


Equitas Small Finance Bank

4th Floor, Spencer Plaza, No. 769, Phase II, Anna Salai, Chennai – 600 002. Ph – 044 4299 5000

Enquiry Forum