Equitas Small Finance Bank is a small finance bank founded in 2016 as a microfinance lender. The bank has its headquarters in Chennai and is a subsidiary of holding company Equitas Holdings Ltd. If you’re a customer of Equitas Small Finance Bank or holding an account in the bank, and need information on any of the bank products and services then you can contact Equitas Small Finance Bank 24×7 customer care toll-free number. The customer support executive will assist you, below are the contact information of various financial service of Equitas Small Finance Bank.
Equitas Small Finance Bank (24×7) Customer Care
| 1800-103-1222 | Equitas Small Finance Bank Branch Banking Services Contact |
| 1800-103-2977 | Equitas Small Finance Bank Loan Services Contact |
| +91-44-4004-8500 | Equitas Small Finance Bank Customer Care Toll Number to call from Countries outside India |
| 044-30898017 | Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS |
Equitas Small Finance Bank (24×7) Customer Support Email
| [email protected] | Equitas Small Finance Bank Customer Care Email Support |
| [email protected] | Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS |
| [email protected] | Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS |
Equitas Small Finance Bank Grievance Redressal
Equitas Small Finance Bank offers multiple ways to solve your complaint. You can choose the below options to raise your complaint. Please note that if your complaint is not resolved within 30 days, you may approach the Banking Ombudsman and not prior.
Level 1
Please approach your Branch Manager / Branch Operations Manager for any feedback/complaints that you wish to lodge with Bank. The Bank officers will assist in resolving the issues for you.
You may also register your feedback/complaints online through the “Contact us” link if you have registered for netbanking.
(or)
Contact at Toll-Free Number 1800 103 1222 or write to us through the email address – [email protected]
Level 2
If you have not received a satisfactory response at Level 1 with 7 working days, please send an e mail to our Nodal Officer at [email protected].
Name: Smitha Kumar
Contact No – 044-40048570
Address – Equitas Small Finance Bank, 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai – 600002.
Level 3
If you have not received a satisfactory response at Level 2 within 7 working days, please send an email to our Principal Nodal Officer at [email protected].
Name: Dheeraj Mohan
Contact No – 044-40048560
Address – Equitas Small Finance Bank, 4th Floor #769, Spencers Plaza Mall, Anna Salai, Chennai – 600002.
Level 4
If you are still not satisfied with the resolution provided and/or in the case have not received a satisfactory response within 30 days, you may refer the case to the Banking Ombudsman of your region. For complete details on the Banking Ombudsman Scheme, please refer to the following link: https://rbidocs.rbi.org.in/rdocs/Content/PDFs/BOS2006_2302017.pdf
Online Complaint – https://cms.rbi.org.in
RBI Toll-Free No – 14448 (Time:- 9:30 am to 5:15 pm)
Email to BO – [email protected]
Letter to BO – Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017
Important Links
Equitas Small Finance Bank Head Office
Equitas Small Finance Bank, 4th Floor, Spencer Plaza, No. 769, Phase II, Anna Salai, Chennai – 600 002. Ph – 044 4299 5000