Federal Bank Customer Care Number 1800-425-1199

Federal Bank is a major Indian Private sector bank headquartered in Aluva, Kochi. The bank has more than 1,250 branches spread across different states in India. It also has its Representative Offices abroad in Abu Dhabi, Qatar, Kuwait, Oman, and Dubai. If you’re a customer of Federal Bank holding an account in the bank or need information on any of the banking products and services then you can contact Federal Bank customer care number. The customer support executive will assist you, below are the contact information of various financial service of Federal Bank.

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Federal Bank Phone Banking Care Number

1800-425-1199 Federal Bank Customer Care Number for  Indian
1800-420-1199 Federal Bank Customer Care Number for  Indian
080-61991199 Federal Bank Customers Calling from abroad
+91 484 2630995 Federal Bank Customers Calling from abroad

For general inquiries:

Full name and Account number along with any two of the following details:

  • Communication address registered with bank records
  • Customer id
  • Last 3 transactions

You can also contact us via email – [email protected]

For queries related to FedNet Internet Banking:

FedNet User ID,  Full Name, Email ID registered with bank records, and any one of the following details:

  • Date of Birth
  • Customer ID

You can also contact us via email – [email protected]


Federal Bank Grievance Redressal

If you are not satisfied with the Federal Bank services including outsourced services, please write to the Grievance Redressal Team at: [email protected] (Customers from India) | [email protected] (For customers abroad)

In case of Grievance related to Credit cards, please write to [email protected] or submit your credit card related complaint online by clicking here Credit Card Online Portal.

Blocking or reporting of transactions not done by you – Click to Know More

In case of grievances related to Covid19 related stress, Scheme for Grant of Ex-gratia Payment or  COVID-19 relief package, please write to Federal Bank Grievance Redressal Team at: [email protected]

Submit your grievance online at Covid Related Stress-Grievance Redressal Portal.

Level 1 ↓

Call our Federal Bank 24-hour customer care on 1800-425-1199 / 1800-420-1199.

(OR)

Contact your Branch or submit your complaint online.

(OR)

Submit your complaint using the Customer Grievance form

Level 2 ↓

If you are still not happy with the resolution, please contact Zonal Nodal Officer

Level 3 ↓

If you think that your complaint has not been handled properly or there has been a delay in resolving the issue to your satisfaction, please Write to:

Ms. Shalini Warrier, Executive Director and Chief Operating Officer, CEO’s Secretariat. Federal Bank Limited,Federal Towers, Bank Junction,Aluva, Kerala -683 101. E-mail: [email protected]. Fax: 91 484 2626366

After exhausting all the above machinery/ channels, if you are not satisfied, you may write to:

The Managing Director & CEO, The Federal Bank Ltd., Corporate Office, Federal Towers, Aluva, Kerala, India – 683 101.

List of Key Functionaries

Level 4 ↓

If you are still not satisfied with the resolution of your complaint you can approach Banking Ombudsman. Please take note that the first point for redressal of complaints is the bank itself. The complainants may approach Banking Ombudsman only if the complaint is not resolved at the Bank level within a month.

For the salient features of the Banking Ombudsman Scheme 2006 and addresses of the Banking Ombudsman Offices please see the link.


Block Your Federal Bank Debit Card

Send an SMS in the following format to 5676762 OR 919895088888: BLOCK<space>Last Four Digits of Debit Card

On receipt of the SMS, the particular debit card linked to the registered mobile number will be blocked. An SMS confirmation will be received instantly on the registered mobile number of the customer. No transactions using this card will be possible thereafter.

Federal Bank Missed Call Balance Enquiry

Federal Bank provides a simple and faster way of getting your account balance and mini statement. All that you need to do is to give a miss call from your mobile. To avail of this facility, you shall first register for the facility in your mobile number which is registered with Bank’s records.

To register for missed call based balance enquiry, please send an SMS in following format ACTBAL <space> 14 digit account number to the number 9895088888.

How to get the Federal Bank balance?

To get account balance, please give a missed call to the number 8431900900. You will receive an SMS containing balance details of your account.

How to get the Federal Bank mini statement?

To get mini statement, please give a missed call to the number 8431600600. You will receive an SMS containing mini statement of your account.


Federal Bank Regional & Zonal offices

Regional Offices Contact Details.

Region Address Email Address
Ahmedabad
Federal Bank Ltd, Ahmedabad Regional Office,
401, RBS, Opp. H K College
Ashram Road, Ahmedabad, Gujarat-380009
Alapuzha
Federal Bank Ltd, Alapuzha Regional Office
Convent Square, CCNB Road, Alapuzha-688001
[email protected]
Aluva Federal Bank Ltd, Parackal Towers, Parur Junction, Aluva-683102 [email protected]
Attingal
Federal Bank Ltd, Attingal Regional Office,
Ground Floor, Regency Mall, Mamom, Kizhuvilam P O,
Attingal,Thiruvananthapuram-695104
[email protected]
Bangalore North
Federal Bank Ltd, Bangalore North Regional Office
No. 9 3rd Floor, Halcyon Complex,
St.Marks Road, Bangalore- 560001
[email protected]
Bangalore South
Federal Bank Ltd, Bangalore South Regional Office
No.9 1st Floor, Halcyon Complex,
St.Marks Road, Bangalore- 560001
[email protected]
Bhubaneswar
Federal Bank Ltd, Bhubaneswar Regional Office
14B, 1st Floor,Janpath, Bapuji Nagar
Bhubaneswar-751006
[email protected]
Chandigarh Federal Bank Ltd, SCO 867, First Floor , NAC Mani Majra, Chandigarh (UT) – 160101 [email protected]
Chennai
Federal Bank Ltd, Chennai Regional Office
Third Floor, Trinity Towers
30 Conron Smith Road
Gopalapuram, Royapettah Chennai, Tamilnadu
[email protected]
Coimbatore
Federal Bank Ltd, Coimbatore Regional Office
21 Variety Hall Road
Coimbatore, Tamil Nadu
[email protected]
Ernakulam Federal Bank Ltd, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031 [email protected]
New Delhi East
Federal Bank Ltd, Gurgaon Regional Office
483/16, Chandan Palace,Gurgaon
Haryana – 122001
[email protected]
New Delhi West Office of the regional head, The Federal Bank Ltd, Federal Towers,2/2 West Patel Nagar,Upper Ground Floor
Opp. Metro Pillar 196,Patel Road,New Delhi – 110008
[email protected]
Guwahati
Ramananda Towers, Paltan Bazar,
G S Road,Guwahati-781007
[email protected]
Hyderabad
The Federal Bank Limited,
Office of the Regional Head, Flat No. 101,1st Floor,
Krishna Plaza, No. 6-2-953, Khairatabad
Opp. Shadan College, Hyderabad- 500004
[email protected]
Indore
Plot No.7, PU 4, Scheme 54,
Near Apna Sweets, Vijay Nagar Square
A B Road
Indore
[email protected]
Irinjalakuda Federal Bank Ltd, P B No.31, C K K Complex, Thrissur Road, Tana, Irinjalakuda-680121
Kannur
Federal Bank Ltd, Kannur Regional Office
3rd Floor, Aditya Tower,Kannur South Bazar
Opp.R T O Office, Kannur – 670002
[email protected]
Kolhapur
Federal Bank Ltd, 751- B, Raviwar Peth,
Azad Chowk, Kolhapur, Maharashtra – 416012
[email protected]
Kolkata Federal Bank Ltd, 2B, Regency 6
Hunderford Street, Kolkata, West Bengal – 700017
Kollam Federal Bank Ltd, Kurumpelil Avenue, Polayathode, Kollam-691021 [email protected]
Kottayam
Federal Bank Ltd, Kottayam Regional Office,
Mar Makil Centenary Memorial Building, SH Mount P.O
Kottayam–686006
[email protected]
Kozhikode
1st Floor, Federal Towers
27/97G, Mavoor Road, Kozhikode – 673016
[email protected]
Madurai
Federal Bank Ltd, Madurai Regional Office
Flat No 320, 80 Feet Road
Anna Nagar P O, Madurai
Tamilnadu – 625020
[email protected]
Malappuram
First Floor – Bava’s Arcade
Kizhakethala Junction
Down Hill P O, Malappuram-676519
[email protected]
Mangalore
Federal Bank LTd, Regional Office-Mangalore
Ground Floor,the Vintage, Kankanady Bye Pass Road,
Kankanady, Dakshina Kannada, Mangalore- 575 002
Karnataka
[email protected]
Mavelikara Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101 [email protected]
Mumbai Federal Bank Ltd, A-1, Laxmi Towers, Bandra Kurla Complex, Bandra East, Mumbai-400051 [email protected]
Muvattupuzha Federal Bank Ltd, Vettuvazhi Plaza, Aramanapady,

Muvattupuzha-680001

[email protected]
Navi Mumbai
Federal Bank Ltd, Navi Mumbai Regional Office,
Office No. 910,
09th Floor, Plot No. 19-20,
Satara Plaza, Sector 19 D,
Palm Beach Road, Vashi,
Navi Mumbai, Maharashtra
Pin – 400703
[email protected]
New delhi
Office of Regional Head – New Delhi Central Region,
1/7 First Floor, Patel Road
Opp.Metro Pillar No.177
Patel Nagar, New Delhi – 110008
[email protected]
Pala
Federal Bank Ltd, Pala Regional Office,
Chooranolickal Mereena Towers,
Kattakkayam Road,Pala-686575
[email protected]
Palakkad
The Federal Bank Ltd, Office of the Regional Head,
Saikrishna Residency, Kunnathurmedu, Palakkad
678013
[email protected]
Pathanamthitta
Federal Bank Ltd, P.B. No. 80, College Road, Pathanamthitta-689 645
[email protected]
Pune
Federal Bank Ltd, Pune Regional Office,
403, May Fair Tower
Wakadewadi, Shivaji Nagar
Pune, Maharastra – 411005
[email protected]
Salem
Federal Bank Ltd, Salem Regional Office,
No 20, Ramakrishna Road
Salem,Tamil Nadu-636007
[email protected]
Surat
Federal Bank Ltd, Surat Regional Office
Ground Floor, Riddhi Shoppers
Adajan Hazira Road,Adajan,
Surat,Gujrat-395009
[email protected]
Thiruvananthapuram
Federal Bank Ltd, Thiruvananthapuram Regional Office,
TC 18/ 1922 (2 ), Near Supreme Bakers
Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003
[email protected]
Thodupuzha
Federal Bank Ltd, Thodupuzha Regional Office,
Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584
[email protected]
Thrissur
Federal Bank Ltd, Thrissur Regional Office
ST Nagar, TB Road, Thrissur,Kerala
[email protected]
Tiruvalla Federal Bank Ltd, M C Road, Tiruvalla, -689101 [email protected]

Federal Bank Regional & Zonal offices

Zonal Offices Contact Details.

Zonal Office Address Email_address
Bangalore Federal Bank Ltd, Bangalore Zonal Office

1st Floor, Halcyon Complex, No.9,
St.Marks Road, Bangalore- 560001
[email protected]
Chennai Federal Bank Ltd, Bhattad TowerIst Floor, 30,West Cott Road, Royapettah, Chennai-600 014 [email protected]
Ernakulam Federal Bank Ltd, 6Th Floor,Federal Towers, Marine Drive,, Ernakulam-682 031 [email protected]
Kolkata
Avani Signature, 91A/1 Park Street
Opposite to St. Xavier’s College
Kolkata – 700016
[email protected]
Kottayam
Federal Bank Ltd, Mar Makil Centenary Memorial Building, SH Mount P O, Kottayam, Kerala-686006
Kozhikode Federal Bank Ltd, Federal Towers, 27/97G, Mavoor Road, Kozhikode-673 016 [email protected]
Mumbai Federal Bank Ltd, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex,, Bandra (East), Mumbai-400 051 [email protected]
Newdelhi Federal Bank Ltd, Zonal Office,Federal Towers,

2/2, West Patel Nagar,
Opp. Metro Pillar No. 196
New Delhi 110008
[email protected]
Thiruvananthapuram Federal Bank Ltd, P.B. No. 303, Federal Towers, M.G.Road, Statue-695 001 [email protected]

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