Passengers who are not satisfied with the customer care response of GoAir, may write his/her grievance to Nodal Officers. If your issue is still unresolved may appeal to Appellate Authority. Below are the contact details of GoAir Nodal Officer and Appellate Authority.
GoAir Grievance Redressal Contact
In compliance with The Civil Aviation Requirements, if you are not satisfied with our response and wish to escalate your concerns, please contact GoAir Nodal Officer, Ms. Nehha Bora at [email protected]
You can make a further appeal to our Appellate Authority, Ms. Vida D’Souza at [email protected]
Please contact them between Monday – Friday (09:30hrs – 06:00hrs).
GoAir Head Office Address
Go Airlines India Ltd. 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India
Nearest Landmark: Deepak Talkies, Board Line: 6741 0000, Fax: +91 22 67410001
GoAir Ahmedabad Airport Office
Sardar Patel New Domestic Building, Sardar Nagar, Ahmedabad, Gujarat – 380003, India. Contact No: Tel. No: (+91) (079) 22858025, Fax: +(91) (079) 22858122
GoAir Bengaluru Airport Office
G-181, Kempegowda International Airport, Devanhali, Bengaluru, Karnataka – 560300, India. Contact No – (+91) (080) 47406091/92
GoAir Chandigarh Airport Office
New Civil Air Terminal Chandigarh, village Jhurheri, Mohali, Punjab – 140306, India. Contact No – (+91) (0172) 2242250
GoAir Delhi Airport Office
Go Airlines (India) Ltd, Terminal 2, IGI Airport, New Delhi -110037, India. Contact no – 011-25653521
GoAir Guwahati Airport Office
Lokpriya Gopinath Bordol International Airport, Borjhar, Guwahati, Assam – 781015, India. Contact Nos.: Tel. No.: + (91) (0361) 2842565, Fax: + (91) (0361) 2842565
GoAir Jaipur Airport Office
Civil Airport, Terminal 2, Jaipur, Rajasthan – 302011, India. Contact Nos.: +91 911 661 3264 / +91 911 661 3265
GoAir Kannur Airport Office
Kannur International Airport Ltd, Kara Peravoor, Mattanannur P.O – 670702. Contact Nos.: Tel. No.: (+91) (0490) 2482631
GoAir Kolkata Airport Office
Upper Departure level, New Integrated Terminal Building (NITB / T2) N. S. C. B. I, Kolkata, West Bengal – 700052. Contact Nos.: Tel. No.: + (91) (033) 25118468 / + (91) (033) 25119469
GoAir Lucknow Airport Office
Chaudhary Charan Singh Airport, Amousi, Lucknow, Uttar Pradesh -226009, India. Contact Nos.: Tel. No.: + (91) (0522) 2439993
GoAir Nagpur Airport Office
Dr. Babasaheb Ambedkar International Airport, Nagpur, Maharashtra – 440005, India. Contact Nos.: Tel. No.: + (91) 712 6454105 / 712 2289909
GoAir Port Blair Airport Office
Veer Savarkar International Airport, Port Blair, Andaman Nicobar Island – 744103, India. Contact Nos.: Tel. No.: + (91) (03192) 231540
GoAir Ranchi Airport Office
AAI, Birsa Munda Airport (New Terminal), Ranchi, Jharkhand – 834002, India. Contact Nos.: Tel. No.: + (91) (0651) 2253346
GoAir Bagdogra Airport Office
Bagdogra Airport, Airport Authority of India, Bagdogra, Darjeeling, West Bengal – 734422, India. Contact Nos.: Tel. No.: + (91) (0353) 2698222
GoAir Bhubaneswar Airport Office
Biju Patnaik International Airport, Bhubaneswar, Odisha -751020, India.
GoAir Chennai Airport Office
Kamaraj Domestic Terminal, Chennai Airport, Chennai, Tamilnadu -600027, India. Contact Nos.: Tel. Nos.: + (91) (044) 22562292 / 22562293.
GoAir Goa Airport Office
Domestic Departure Terminal, Civil Enclave Dabolim Airport, Goa – 403801, India. Contact Nos.: Tel. Nos.: + (91) (0832) 2540891 Fax: + (91) (0832) 2542807
GoAir Hyderabad Airport Office
GMR Hyderabad International Airport Ltd, Shamshabad, Hyderabad, Telangana – 500409, India. Contact Nos.: Tel. No.: + (91) (040 – 66607320)
GoAir Jammu Airport Office
Civil Airport, Satwari, Jammu-Cantt, J & K -180003, India. Contact Nos.: Tel. No.: + (91) (0191) 2435668 / 2431306, Telefax: + (91) (0191) 2435668
GoAir Kochi Airport Office
Go Airlines(I) Ltd, Domestic Terminal ( T1), Cochin International Airport Ltd, Nedumbassery. Cochin – 683111. Kerala, India. Contact Nos.: Tel. No.: + (91) (04840) 2610697
GoAir Leh Airport Office
Leh Kushok Bakula Rimpochee Airport, Leh, J & K – 194101, India. Contact Nos.: Tel. No.: + (91) (01982) 253940 / 253941
GoAir Mumbai Airport Office
Chatrapati Shivaji International Airport, Terminal 1, Mumbai, Maharashtra – 400099, India. Contact Nos.: Tel. No.: + (91) (022) 26156113
GoAir Patna Airport Office
Jaiprakash Narayan International Airport, Patna, Bihar – 800014, India. Contact Nos: Tel. No. + (91) 0612-2227148
GoAir Pune Airport Office
Lohgaon Airport, Pune, Maharashtra – 411032, India. Contact Nos.: Tel. No.: + (91) (020) 26615113
GoAir Sri Nagar Airport Office
Srinagar International Airport, Humahama, Srinagar, J & K – 110003, India. Contact Nos.: + 91 0194 2303347/48, Telefax: + (91) (0194) 2303345