If you’re holding an account in HDFC Bank and facing any service-related issues then you can contact HDFC bank customer care to report a problem at the first step or you can raise your complaint in multiple ways, or report your issue to HDFC Bank Nodal officer. Please note that if your complaint is not resolved within 30 days, you may approach the Banking Ombudsman and not prior.
HDFC Bank Grievance Redressal Officer
If the resolution provided by the customer care staff does not meet your expectation, you can approach HDFC Bank Grievance Redressal Officer through any of the access channels mentioned below. Please share the previous complaint number while accessing these channels.
- Write your Complaint in the Forum
- Call at Below Given Number
- Write to Grievance Officers
- Write on Twitter – @HDFCBank_Cares
HDFC Bank Grievance Redressal Cell
Contact the below-given HDFC bank grievance number for your unresolved queries. This facility is unavailable on 2nd & 4th Saturdays, all Sundays, and Bank Holidays.
| 1800 266 4060 | HDFC Bank Grievance Redressal Cell (Banking Products) Monday to Saturday, 9:30 am to 5:30 pm |
| 044 – 61084900 | HDFC Bank Grievance Redressal Cell (Credit Cards) Monday to Saturday, 9:30 am to 5:30 pm |
- [email protected] (HDFC Grievance Redressal Email ID)
- [email protected] (HDFC Bank MD Email ID)
Write to HDFC Bank Grievance Officers
For Banking Products and Depository Services Write to
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Ltd, 1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai – 400083
For Credit Card specific complaints Write to
Mr. Shanmugasundar R (Grievance Redressal Officer), HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.
HDFC Bank Nodal Officers / Principal Nodal Officer
If the resolution provided at Step 2 does not meet your expectation, you can approach HDFC Bank Principal Nodal Officer through any of the access channels mentioned below: Monday to Saturday (excluding second and fourth Saturday) 9.30 a.m – 5.30 p.m
HDFC Bank Nodal Officers Contact Detail
Note:– In mobile, Scroll horizontally to view tables with many columns easier.
| Area of Operation | Centre | Nodal Officer of HDFC Bank | Nodal Officer Contact details |
|---|---|---|---|
| Andhra Pradesh and Telangana | Hyderabad | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034 Email Us |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Bihar | Patna | Shikha Jacob | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Chattisgarh | Raipur | Vikas Vijayvergiya | Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Email Us |
| North, North-West, West, South-West, New Delhi and South districts of Delhi | New Delhi I | Sameer Tiwari | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| North-East, Central, Shahdara, East and South-East districts of Delhi | New Delhi III | Sameer Tiwari | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Alpa Kothari | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009 Email Us |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Manish Anand | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar | Chandigarh | Ashok Puri | Address : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.
Area Pin Code: 160002 |
| Jammu and Kashmir | Jammu | Manish Anand | Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Jharkhand | Ranchi | Shikha Jacob | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Karnataka | Bangalore | Anil Varughese | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 Email Us |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Meenakumari B | Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram – 695010 Email Us |
| Madhya Pradesh | Bhopal | Vikas Vijayvergiya | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Email Us |
| Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Email Us |
| Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Mumbai II | Punam Naik | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Email Us |
| Odisha | Bhubaneswar | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Rajasthan | Jaipur | Parul Sharma | Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021 Rajasthan Email Us |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Sundar Krishnamoorthy | Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002. Email Us |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Basant Kumar | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow
Area Pin Code: 226001 |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Basant Kumar | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001Email Us |
| West Bengal and Sikkim | Kolkata | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 |
| Principal Nodal Officer for HDFC Bank Ltd. |
|---|
| Mr. Ripal Kiritkumar Sheth
HDFC Bank Ltd. |
Dear sir,Myself Ms.Bijakshi Rai,Founder- President ,Shraddha English Medium School,
Mangao- Raigad,would lije to bring to your notice that ,we have cleared all the loan
transaction of HDFC bank,Magaon,We paid all the dues during yhe covid period
,Moratarium dues,but we regret to inform you sir,due to the negligence of ypur staff
,I haven’t received my NOC of my School bus,MHO6-BW 6666.Pleade do the
needful and oblige
I have been writing to your staff on the incorrect Debit card loan and I have submitted all the relevant documents as well, still I have been charged EMI. Now my RM also stopped responding to my calls.
To
Dated: ……………
The Branch Head
HDFC Bank
Sub: Request for bank account closing due to harassment and miscommunication by bank staff
In the past few days, I have experienced extreme discomfort and unprecedented hassles while dealing with the bank upon new account opening since 21st October 2021 pertaining to:
1. Time wasting for account statement
2. Refusal to provide bank statement to my husband who is a nominee as well
3. Unclear instructions regarding FD’s, mandatory transactions time limit
4. Bank transaction related forms and procedures
Due to the constant harassment, miscommunication, and unprofessional attitude of the HDF bank, therefore, I wish to close my bank account. Account No. – 50100473219635.