HDFC Bank Credit Card Customer Care Number

HDFC Bank is one of the largest private sector banks in India and offers a wide range of financial products and services, including credit cards. To reach the customer care support of HDFC Bank for credit card-related queries, you can use the following contact information. Alternatively, you can visit your nearest IDFC FIRST Bank branch and speak with a representative in person. They will be able to assist you with your credit card-related concerns.

HDFC Bank Credit Card Customer Care Number

Get in touch with HDFC Bank customer support for your Banking needs on the helpline number. Now you can get access to your Bank Accounts, Credit Cards, Loans, and Demat Account services over the call.

1800 202 6161 HDFC Bank Phone Banking Number | 8.00 am to 8.00 pm
1860 267 6161 HDFC Bank Phone Banking Number | 8.00 am to 8.00 pm
+9122 61606160 Customers Travelling Abroad
+9122 61717606 Customers of Imperia Account, Diners Black Credit Card, and Infinia Credit

HDFC Bank Complaints​​​​

​​​​​​​For reporting a complaint without validating yourself, please call on our Toll-Free number at 1800 258 3838 (only for India). This service is available only between 8.00 a.m to 8.00 p.m on all days.

HDFC Bank Queries / Feedback / Complaints

HDFC bank offers multiple ways to solve your complaint. You can choose the below options to raise your complaint. It will take up to 10 working days to resolve your complaint or query.

  1. Online Dispute Resolution
  2. Call to above-given customer care number
  3. Visit Branch
  4. Write to us
  5. Email at
  6. Report unauthorised e-transactions (transactions not done by you)

4. Write to 

For Credit Cards Related Queries

For Regular Post – Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai – 600 041

For Courier – Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041

For products (other than Credit Cards ) mail at – HDFC Bank Ltd.  Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai – 400 083


HDFC Bank Grievance Redressal Officer

If the resolution provided in Step 1 does not meet your expectation, you can approach HDFC Bank Grievance Redressal Officer through any of the access channels mentioned below. Please share the previous complaint number while accessing these channels.

HDFC Bank Grievance Redressal Cell

Contact the below-given number for your unresolved queries. This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holidays.

1800 266 4060 HDFC Bank Grievance Redressal Cell (Banking Products) Monday to Saturday, 9:30 am to 5:30 pm
044 – 61084900 HDFC Bank Grievance Redressal Cell (Credit Cards) Monday to Saturday, 9:30 am to 5:30 pm

Write to HDFC Bank Grievance Officers

For Banking Products and Depository Services write to – Ms. Punam Umesh Naik (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Ltd, 2nd Floor, Zenith House, Mahalaxmi,  Mumbai-400034.

For Credit Card specific complaints write to – Mr. Shanmugasundar R (Grievance Redressal Officer), HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.


HDFC Bank Nodal Officers / Principal Nodal Officer

If the resolution provided in Step 2 does not meet your expectation, you can approach our Principal Nodal Officer through any of our access channels mentioned below: Monday to Saturday (excluding second and fourth Saturday)  9.30 a.m – 5.30 p.m

Nodal Officers Contact Forum

Area of Operation Centre Nodal Officer of HDFC Bank Nodal Officer Contact details
Andhra Pradesh and Telangana Hyderabad Ramadoss Ramaswamy Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House,
Road No.1, Banjara Hills, Hyderabad – 500 034
Email Us
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Email Us
Bihar Patna Shikha Jacob Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Email Us
Chattisgarh Raipur Vikas Vijayvergiya Address: HDFC Bank Ltd,
179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal – 462011 (M.P.)
Email Us
North, North-West, West, South-West, New Delhi and South districts of Delhi New Delhi I Sameer Tiwari Address : HDFC Bank House,
Vatika Atrium, A – Block, Golf Course Road,
Sector 53, Gurgaon – 122002
Email Us
North-East, Central, Shahdara, East and South-East districts of Delhi New Delhi III Sameer Tiwari Address : HDFC Bank House,
Vatika Atrium, A – Block, Golf Course Road,
Sector 53, Gurgaon – 122002
Email Us
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009
Email Us
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi II (Haryana NCR) Manish Anand Address : HDFC Bank House,
Vatika Atrium, A – Block,
Golf Course Road, Sector 53, Gurgaon – 122002
Email Us
Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar Chandigarh Ashok Puri Address : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.

Area Pin Code: 160002

Email Us

Jammu and Kashmir Jammu Manish Anand Address: HDFC Bank House,
Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Email Us
Jharkhand Ranchi Shikha Jacob Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Email Us
Karnataka Bangalore  Anil Varughese Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road,
4th T Block, Jayanagar, Near SSMRV College,
Bangalore – 560041
Email Us
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Thiruvananthapuram  Meenakumari B Address: HDFC Bank Ltd
Cordial Residency Towers
Opposite Kurups Lane
Sasthamangalam
Thiruvananthapuram – 695010
Email Us
Madhya Pradesh Bhopal Vikas Vijayvergiya Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal – 462011 (M.P.)
Email Us
Districts of Mumbai, Mumbai Suburban and Thane Mumbai I Ravi Mukherjee Address : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West,
Mumbai 400013
Email Us
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa Mumbai II Punam Naik Address : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West,
Mumbai 400013
Email Us
Odisha Bhubaneswar Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
Email Us
Rajasthan Jaipur Parul Sharma Address : HDFC Bank Ltd,
A-8 Hanuman Nagar (A)
Jaipur – 302021
Rajasthan
Email Us
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sundar Krishnamoorthy Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002.
Email Us
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Kanpur Basant Kumar Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow

Area Pin Code: 226001

Email Us

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Basant Kumar Address : HDFC Bank, 2nd Floor,
Pranay Towers, 38 Darbari Lal Sharma Marg,
Near Pratibha Cinema, LucknowArea Pin Code: 226001Email Us
West Bengal and Sikkim Kolkata Shikha Jacob Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001

Email Us

Principal Nodal Officer for HDFC Bank Ltd.
Mr. Ripal Kiritkumar Sheth

HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013
Email Us


HDFC Bank Offices

Registered Office → Ramon House, 169, Backbay reclamation, H T Parekh Marg, Churchgate, Mumbai – 400020. Tel: +91 (22) 66316000, +91 (22) 22820282. Working Days: Monday to Friday / Working Hours: 9:30 am to 5:15 pm

Corporate Office → HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai – 400020. For Deposits – +91 (22) 66316060. For Others – Tel: +91 (22) 66316000. ( Working Days: Monday to Friday / Working Hours: 9:30 am to 5:15 pm)

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