IDFC FIRST Bank provides a range of financial solutions to individuals, small businesses, and corporate. The Bank offers savings and current accounts, NRI accounts, salary accounts, demat accounts, fixed and recurring deposits, home and personal loans, small business loans, forex products, payment solutions, wealth management services, including credit cards. If you’re holding an IDFC FIRST Bank credit card and facing any issue with related services then you can use the the following contact information.
Alternatively, you can visit your nearest IDFC FIRST Bank branch for direct assistance with the bank staff and your credit card-related concerns.
IDFC FIRST Bank Phone Banking Care Number
| 1800 10 888 | For Accounts, Credit Cards, Loans, and Other banking service |
| 1800 419 4332 | IDFC First Bank CASA, Deposits, and other accounts 24×7 Care |
| 1860 500 9900 | IDFC First Bank Loans Related Queries (9:30 am to 6.00 pm all working days except 2nd and 4th Saturday and Bank Holidays) |
| 1800 419 8332 | IDFC First Bank Rural Banking (9:30 am to 6:00 pm all days) |
| 022 6248 5152 | IDFC First Bank NRI Customer Support Number (Only for CASA, Deposit account holders) |
| 1860 500 1111 | IDFC First Bank Credit Card Customer support |
IDFC FIRST Bank NRI Customer Care Numbers
| 18337039805 | USA |
| 18337039811 | Canada |
| 0 8000 478 414 | UK |
| 800 101 4006 | Singapore |
| 1800314585 | Australia |
| 8000 187 922 | UAE |
| 8008500980 | Saudi Arabia |
| 80074528 | Oman |
| 00 800 100 089 | Qatar |
| 80006082 | Bahrain |
| 8001815050 | Germany Toll-Free |
| 852 30082199 | Hong Kong Local Call |
| 3228962986 | Belgium |
| 35315712658 | Ireland |
| 390230578885 | Italy |
| 34935472751 | Spain |
| 31207971718 | Netherlands |
| 41225449992 | Switzerland |
Important Links
- FAQs
- Complaints
- All Credit Card Queries
- Unblock My Credit Card
- Service Request (Block ATM, Balance Enquiry, Other)
- Locate a Branch or ATM
IDFC FIRST Bank SMS Banking Service
Just send an SMS to 5676732 or 9289289960 from your registered mobile number with the transaction code for the service you want to avail. You will receive a response in the form of a text message within just a few seconds.
| Query | SMS Text (Send through registered number) | Details |
| Balance | BAL / BALANCE or BAL / BALANCE <Space><Last 4 digits of account number> | View the available balance in the accounts linked to your Customer ID. To Know specific a/c balance, type keyword BAL / BALANCE followed by last 4 digit of your account number |
| Last 5 transactions | TXN <Space><Last 4 digits of account number> | This will give the last three / five debit / credits made to your account. |
| Cheque book request | CHQBK <Space><Last 4 digits of account number> | Request will be captured for Cheque Book |
| Stop cheque | CHQSTOP <Space><Last 4 digits of account number><Space><6 digits of cheque number> | Stops an issued cheque from being paid |
| Blocking of Debit card | BLOCK <Space><Last 4 digits of card number> | Block your debit card instantly |
| Blocking of Credit card | CCBLOCK <Space><Last 4 digits of card number> | Block your credit card instantly |
| List of SMS banking keywords | HELP | Provides an index of the list of keywords and features |
How can I block my IDFC First Bank credit card?
Mobile / Internet Banking:
- Login to the mobile banking app/interbanking services
- Go to Accounts
- Select Cards
- On the dashboard, select temporary/permanent block
Website:
- Go to Customer Support
- Select credit cards
- Click on Block your credit card under the Card Management section
Click here to instantly block your credit card, For further assistance, please reach us on 1800 18 100.
IDFC First Bank Grievance Redressal
IDFC First Bank. Customer Grievance RedressalIDFC First Bank Regional Nodal Officer
Regional Nodal OfficerIDFC First Bank Offices
Registered Office → IDFC FIRST Bank Ltd, KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai – 600031, Tamil Nadu, India
Corporate Office→ IDFC FIRST Bank Ltd, Naman Chambers, C-32, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai – 400051, India