IDFC FIRST Bank Credit Card Customer Care Number

IDFC FIRST Bank provides a range of financial solutions to individuals, small businesses, and corporate. The Bank offers savings and current accounts, NRI accounts, salary accounts, demat accounts, fixed and recurring deposits, home and personal loans, small business loans, forex products, payment solutions, wealth management services, including credit cards. If you’re holding an IDFC FIRST Bank credit card and facing any issue with related services then you can use the the following contact information.

Alternatively, you can visit your nearest IDFC FIRST Bank branch for direct assistance with the bank staff and your credit card-related concerns.

IDFC FIRST Bank Phone Banking Care Number

1800 10 888 For Accounts, Credit Cards, Loans, and Other banking service
1800 419 4332 IDFC First Bank CASA, Deposits, and other accounts 24×7 Care
1860 500 9900 IDFC First Bank Loans Related Queries (9:30 am to 6.00 pm all working days except 2nd and 4th Saturday and Bank Holidays)
1800 419 8332 IDFC First Bank Rural Banking (9:30 am to 6:00 pm all days)
022 6248 5152 IDFC First Bank NRI Customer Support Number (Only for CASA, Deposit account holders)
1860 500 1111 IDFC First Bank Credit Card Customer support

IDFC FIRST Bank NRI Customer Care Numbers

18337039805 USA
18337039811 Canada
0 8000 478 414 UK
800 101 4006 Singapore
1800314585 Australia
8000 187 922 UAE
8008500980 Saudi Arabia
80074528 Oman
00 800 100 089 Qatar
80006082 Bahrain
8001815050 Germany Toll-Free
852 30082199 Hong Kong Local Call
3228962986 Belgium
35315712658 Ireland
390230578885 Italy
34935472751 Spain
31207971718 Netherlands
41225449992 Switzerland

Important Links

IDFC FIRST Bank SMS Banking Service

Just send an SMS to 5676732 or 9289289960 from your registered mobile number with the transaction code for the service you want to avail. You will receive a response in the form of a text message within just a few seconds.

Query SMS Text (Send through registered number) Details
Balance BAL / BALANCE or BAL / BALANCE <Space><Last 4 digits of account number> View the available balance in the accounts linked to your Customer ID. To Know specific a/c balance, type keyword BAL / BALANCE followed by last 4 digit of your account number
Last 5 transactions TXN <Space><Last 4 digits of account number> This will give the last three / five debit  / credits made to your account.
Cheque book request CHQBK <Space><Last 4 digits of account number> Request will be captured for Cheque Book
Stop cheque CHQSTOP <Space><Last 4 digits of account number><Space><6 digits of cheque number> Stops an issued cheque from being paid
Blocking of Debit card BLOCK <Space><Last 4 digits of card number> Block your debit card instantly
Blocking of Credit card CCBLOCK <Space><Last 4 digits of card number> Block your credit card instantly
List of SMS banking keywords HELP Provides an index of the list of keywords and features

How can I block my IDFC First Bank credit card?

Mobile / Internet Banking:

  1. Login to the mobile banking app/interbanking services
  2. Go to Accounts
  3. Select Cards
  4. On the dashboard, select temporary/permanent block


  1. Go to Customer Support
  2. Select credit cards
  3. Click on Block your credit card under the Card Management section

Click here to instantly block your credit card, For further assistance, please reach us on 1800 18 100.

IDFC First Bank Grievance Redressal

IDFC First Bank. Customer Grievance Redressal

IDFC First Bank Regional Nodal Officer

Regional Nodal Officer

IDFC First Bank Offices

Registered Office → IDFC FIRST Bank Ltd, KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai – 600031, Tamil Nadu, India

Corporate Office→ IDFC FIRST Bank Ltd, Naman Chambers, C-32, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai – 400051, India

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