Jana Small Finance Bank is a small finance bank headquartered in Bangalore, India. The bank is prior to becoming a bank India’s largest microfinance institution, Janalakshmi Financial Service. The Bank offers current account, deposits, loans, payments, cards, and online banking services. If you’re holding an account in Jana Small Finance Bank and need help related to any of the banking products and services then you can call on the Jana small finance bank customer care number.
Jana Small Finance Bank Customer Care Number
1800 2080 | Jana Small Finance Bank Customer Care |
0868131056 | Jana Small Finance Bank Customer Care |
080-46020100 | Jana Small Finance Bank Registered Office |
1800 4200 | Jana Small Finance Bank MFI Toll-Free |
Jana Small Finance Bank (24×7) Customer Care Email
[email protected] | Jana Small Finance Bank Customer Care |
[email protected] | Jana Small Finance Bank Grievance Redressal |
[email protected] | Jana Small Finance Bank Principal Nodal Officer |
[email protected] | Jana Small Finance Bank Investor Grievance Cell |
[email protected] | Media Queries |
[email protected] | Careers |
Jana Small Finance Bank Grievance Redressal Mechanism
Level – 1
Bank recommends that you go through our Grievance Redressal policy before you submit your request. Click to submit your request. Drop an email to [email protected].
Call on Jana Small Finance Bank Toll-Free Number – 1800 2080 (24/7) OR MFI Toll-Free Number – 1800 4200 (7 a.m. to 10 p.m.)
Visit any Jana Small Finance Bank Branch nearest to your location. Locate nearest branch
Write at – Customer Service – Jana Small Finance Bank Ltd, No. 11, 5th floor, Divyashree Chambers, O’Shaughnessy Road, Bengaluru – 560025.
Level – 2
In case you do not receive a satisfactory response at Level 1 within 7 working days, please click here
Level – 3
In case you do not receive a satisfactory response at Level 2 within 5 working days, please do write to Principal Nodal Officer.
Name – Shirley George, Email Id – [email protected], Contact Number – 080-68131421. Nodal Office Timings – 9 AM to 6 PM (Mon to Fri). Address – Jana Small Finance Bank Ltd., No. 11, 5th floor, Divyashree Chambers, O’Shaughnessy Road, Bengaluru – 560025
In case your grievance does not get resolved at the Bank-Level within a month, you can write to the Banking Ombudsman
Jana Small Finance Bank Head office
Jana Small Finance Bank Limited. The Fairway Business Park, First Floor, Survey No.10/1, 11/2 & 12/2B, Off Domlur, Koramangala Inner Ring Road, Next to EGL Business Park Challaghatta, Bengaluru – 560071