Kotak Mahindra Bank Credit Card Customer Care Number

Kotak Mahindra Bank is an Indian banking and financial services company headquartered in Mumbai, India. It is India’s third-largest private sector bank by assets and by market capitalisation. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. The bank has 1600 branches and 2519 ATMs. If you owned a Kotak Mahindra Bank credit card and need help on queries related to your credit card bill, loss of card, payment-related queries, or for any other help you can call on Kotak Mahindra Bank credit card customer care number.

Kotak Mahindra Bank Customer Care Number

If you have any queries please talk to Kotak Chat Bot, Keya or you can also find answers to most of your queries on our Help Center. For more detail talk to Kotak Mahindra Bank customer care number.

1860 266 0811	811 (9.30 AM to 6.30 PM) Monday to Saturday excluding holidays
1860 266 2666	Bank and Credit Card (24×7)
1860 266 2666	Personal and Home Loan (9:00 AM to 7:00 PM) Monday to Saturday excluding holidays
1800 209 0000	Fraud or any unauthorized transaction in your Account/Credit Card (24×7)

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Kotak Mahindra Bank Customer Care Number For NRIs

If you’re calling from outside India then use the NRI helpline number (+91 22 6204 2001), which is chargeable. NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll-free numbers for each country.

+91 22 6204 2001	Kotak Mahindra Bank NRI Customer Care
1855-3656767	USA
001180044990000	Australia
00180044990000	Hong Kong
0080044990000	UK
18557684020	Canada
+658001013054	Singapore
80001830148	UAE

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Important Links

• Kotak Credit Cards
• Credit Card FAQs
• Apply for Kotak Bank Credit Card
• Service Request
• Report a Lost Or Stolen Card
• Activate Or Deactivate Your Card
• Generate PIN (For Debit/ Credit/ Gift/ Forex Cards)
• ATM & Branches Location
• Important Services Support

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Kotak Mahindra Bank Credit Card information Enquiry Number

Avail the ease of SMS Banking: Receive information by sending an SMS from your registered mobile number with the below-specified keyword to 5676788 or 9971056767. Example: If the last 4 digits of your Kotak Card Number is 1234 and you wish to know your available credit limit, just SMS “CCAVBL 1234” to 5676788 or 9971056767.

To Know	Keyword
Card Blocking	K CCLOST< Last 4 digits of your Kotak Credit Card No.>
Your current amount due	CCBAL < Last 4 digits of your Kotak Credit Card No.>
Your amount due as per the last statement	CCDUE < Last 4 digits of your Kotak Credit Card No.>
Your last three transactions	CCTXN < Last 4 digits of your Kotak Credit Card No.>
Your last payment received	CCPYMT < Last 4 digits of your Kotak Credit Card No.>
Your total spends this month	CCSPND < Last 4 digits of your Kotak Credit Card No.>
Your available credit balance	CCAVBL < Last 4 digits of your Kotak Credit Card No.>
Your credit card application status	CCAPP < your 13 digit Application No. >
PVR Coupon Balance(Unclaimed)	PVRBAL
Claim PVR Coupon Codes	PVRKCC <First 3 Wds Of the month>
Physical ATM PIN	CCPIN
VBV Unblocking	KOTAK UNBLOCK <Last 4 digits of your Kotak Credit Card>
Card Replacement	REPLACE
Card Redisptach	DISPATCH
Last 3 Transactions /Debits	K CCTXN A
Total Spends In The Current Bill	K CCSPND A
Pre-OTP f IVR	KOTP < Last 4 digits of your Kotak Credit Card No.>
Your credit card reward point balance	CCREW < Last 4 digits of your Kotak Credit Card No.>
IVR Transaction Passwd(OTP)	KOTP<Last 4 digits of your Kotak Credit Card No.> to

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How can I block my Kotal Bank Credit Card?

On Net banking:

1. Login to Net Banking
2. Go to Credit Card -> Service Request
3. Report Lost Card

On Mobile Banking:

1. Login to Mobile Banking
2. Go to Credit Card -> Service Request
3. Report Lost / Damaged card

You can also send an SMS from your registered mobile number

SMS KCCLOST(space)(Last four digit of Credit Card number) > 5676788 (Standard SMS charges applicable).

If you are unable to block your credit card through above steps, you can also visit the below link to contact us and immediately block your credit card: https://www.kotak.com/en/customer-service/contact-us/phone-banking.html

To block your card permanently, please click here.

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Kotak Mahindra Bank Grievance Officer

Level 1 ↓ 

Level 2 ↓ 

If you have not received a satisfactory response at Level 1 within 7 working days, please follow either of the below steps. Click here to send an email to our Service Assurance Centre.

Download and fill the grievance form in any of the below languages and send it to the address mentioned on the form.

Level 3 ↓ 

If you have not received a satisfactory response at Level 2 within 5 working days, please click here to send an email to our Nodal Officer.

Name – Ms. M. Raju.

Address – Kotak Infiniti, 4^th Floor, Zone 4 Bldg No.21, Infinity Park, Off Western Express Highway, General AK Vaidya Marg, Malad ( E), Mumbai – 400097. Mon to Fri (10.00 am to 6.00 pm). Telephone No – 8879374983

Level 4 ↓ 

If you have not received a satisfactory response at Level 3 within 5 working days, please click here to escalate the issue to our Principal Nodal Officer

Name – Mr. K. Vora (Senior Executive Vice President )

Address – Kotak Infiniti, 4^th floor, Zone 1, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E),  Mumbai – 400097. Mon to Fri (10.00 am to 6.00 pm). Telephone No – +91 8879412910