Kotak Mahindra Life Insurance is a leading name in the Indian Insurance sector. If you’re looking for an insurance plan from savings, investment, child future and retirement plans. It offers a range of plans that you can check over on the company’s official website or call to customer care for any new plan and claim-related help.
Kotak Mahindra Life Insurance Customer Care Number
| 1800 209 8800 | Kotak Mahindra Life Insurance Customer Care No (Monday to Saturday – 8 AM to 10 PM) |
| 9321003007 | Kotak Mahindra Life Insurance WhatsApp Support Number |
Important Links
- Pay My Premium
- File a Claim
- Manage My Policy
- Download Application Form
- Get Product Brochure
- Check Policy Document Specimen
- Locate a Kotak Life Branch
- Premium Calculator
- Register Complaint
Kotak Mahindra Life Insurance Grievance Redressal
Step 1
Call at 1800 209 8800 (Monday to Saturday – 8 am to 10 pm). Click here to address your queries – kli.in/WECARE, Branch Locator: click here
Step 2
If you are not satisfied with the resolution or have not received any response within 15 days, you may contact Kotak Mahindra Life Grievance Officer at:
Kotak Mahindra Life Insurance Company Limited, Kotak Towers, 7th Floor, Zone IV, Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad East, Mumbai – 400 097. Email ID – [email protected]
Step 3
If you are not satisfied with the resolution provided at Step 2 – you can write to Senior Grievance Officer, Ms. Nisha Almeida at [email protected] . You will receive a response within 7 days.
Step 4
If you are not satisfied with the resolution provided at Step 3 – you can write to the Customer Care head, Ms. Kalparupa Datta at [email protected] . You will receive a response within 10 days.
Step 5
If you are not satisfied with the resolution provided at Step 4– you can write to our Chief Grievance Redressal Officer, Mr. Muralikrishna Cheruvu at [email protected]. You will receive a response within 10 days.
Step 6
If you are still not satisfied with the resolution provided by the company you may approach your regional Insurance Ombudsman if the grievance pertains to:
- Insurance claim that has been rejected or dispute of a claim on legal construction of the policy
- Delay in settlement of claim
- Dispute with regard to premium
- Non-receipt of your insurance document
For a detailed list of Insurance ombudsmen their contact details and areas of jurisdiction, please click here.
Kotak Mahindra Life Regd Office
Regd. Office – 2nd Floor, Plot # C- 12, G- Block, BKC, Bandra (E), Mumbai – 400 051. Website: www.kotaklife.com Email:kli.in/WECARE Toll-Free No.: 1800 209 8800.