National Consumer Helpline Number 1800-11-4000

Consumer form is created to protect the interest of the customer’s rights against a seller for any kind of product and service-related disputes. If a consumer thinks that a seller is cheating him by providing poor-quality of products and services then a consumer can call to seek information, advice, or guidance for his queries and grievances. National Consumer Helpline supports consumers by guiding consumers in finding solutions to problems related to Products & Services.

You can contact the below-given Consumer form customer care number for any information on product and service-related disputes.

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Price: To be announced

National Consumer Helpline Number

1930 For Grievances Related to Cyber Financial Fraud Only
1915

1800-11-4000

National Consumer Helpline | (08:00 AM To 08:00 PM) Except National Holidays
8800001915 National Consumer WhatsApp Support
8800001915 SMS To get back Call.
[email protected] National Consumer Support Email

Important Links


States Consumer Helpline Numbers

Andaman & Nicobar 03192-246323
Andhra Pradesh 1800-425-0082, 1800-425-2977
Arunachal Pradesh 1800-345-3601
Assam 1800-345-3611
Bihar 1800-345-6188
Chandigarh 1800-180-2079, 1800-180-2068
Chhattisgarh 1800-233-3663
Delhi 011-23379266
Gujarat 1800-233-0222, 079-27489945 / 46
Haryana 1800-180-2087
Himachal Pradesh 1800-180-8026
Jharkhand 1800-3456-598
Karnataka 1800-425-9339, 1967
Kerala 1800-425-1550
Madhya Pradesh 1800-233-0046
Maharashtra 1800-22-2262
Manipur 1800-345-3821, 0385-2443924
Mizoram 1800-345-3891
Nagaland 1800-345-3701
Odisha 1800-345-6724, 1800-345-6760, 0674-2351990, 0674-2350209
Puducherry 0413 – 2222850, 0413 – 2222851, 0413 – 2222852, 0413 – 2222853
Punjab 1800-3001-1007
Rajasthan 1800-180-6030
Sikkim 1800-345-3209
Tamil Nadu 044-28592828
Telangana 1800-425-00333
Tripura 1800-345-3665
Uttar Pradesh 1800-1800-300
Uttarakhand 1800-180-4188
Fssai 1800-11-2100
West Bengal 1800-345-2808

State Consumer Helpline Knowledge Portal links State Consumer Helplines (SCH) located in different States. Presently states viz. Bihar, Chhattisgarh, Gujarat, Haryana, Himachal Pradesh, Madhya Pradesh, Maharashtra, Mizoram, Odisha, Puducherry, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttarakhand, Uttar Pradesh, and West Bengal are linked with Portal. The other States will be linked with the Portal shortly. The advisors at State Consumer Helpline (SCH) provide pre-purchase information, post-purchase advice, guidance and information and also offer “next-step advice” for resolution or redress.

List Of Public Grievance Nodal Officers – Click here | For Latest Updated Info 

Ministry/Department/Organisation Grievance Officer & Designation Phone Email
Administrative Reforms and Public Grievances – PG Division Parthasarthy Bhaskar
Director
01123743030 [email protected]
Agriculture and Farmers Welfare A. K. Sinha
Deputy Secretary PG
01123070342 [email protected]
Agriculture Research and Education Khamkhan Paova Guite
Director
01123046678 [email protected]
Animal Husbandry, Dairying Shri G.N. Singh
Joint Secretary GC
01123389620 [email protected]
Atomic Energy Shri E. Ravendiran IAS
Director – Secretariat Coordination Secion
02222022174 [email protected]
Ayush Dhirendra Kumar
Director
01124651644 [email protected]
Bio Technology J.P. Meena
DS – PGRC
01124364062 [email protected]
Central Board of Direct Taxes (Income Tax) Rukmani Attri
Additional Director E-Services
01123416133 [email protected]
Central Board of Excise and Customs Shri Anuj Kumar Pandey
Joint Director
01123705893 [email protected]
Chemicals and Petrochemicals Ms. Divya Parmar
Economic Advisor
01123386083 [email protected]
Civil Aviation Shri Ambuj Sharma
Deputy Secretary and PGO
01124641912 [email protected]
Coal Shri Hara Kumar Hajong
Economic Adviser
01123385949 [email protected]
Commerce Ms. Nidhi Mani Tripathi
Joint Secretary PG
01123061971 [email protected]
Consumer Affairs T.R. Sathish Chandran
Joint Director
01123384390 [email protected]
Cooperation Shri Sheker Bose
Under Secretary
01123387926 [email protected]
Corporate Affairs K. LAKSHMI PRASAD
Joint Director
01123385285 [email protected]
Culture Arun Kumar
Deputy Secretary
01123380136 [email protected]
Defence Shri D. K. Rai
JS MIS
01123017828 [email protected]
Defence Finance Shri Vedveer Arya
Addl. Financial Advisor and Joint Secretary
01123010159 [email protected]
Defence Production Shri K V Ajith
Deputy Secretary Coord DDP
01123019465 [email protected]
Defence Research and Development Dr. Sanjai Kumar Dwivedi
Sc G and Director Personnel
01123007218 [email protected]
Development of North Eastern Region V. K. Balyan
Deputy Secretary
01123794694 [email protected]
Drinking Water and Sanitation Samir Kumar
Joint Secretary
01124366528 [email protected]
Earth Sciences Archna Srivastava
Deputy Secretary
01124669544 [email protected]
Economic Affairs Ms. Aparna Bhatia
Adviser Admin
01123095051 [email protected]
Electronics & Information Technology Shri Rakesh Maheshwari
Scientist-G and GC
01124361814 [email protected]
Empowerment of Persons with Disabilities Shri Suresh Chandra Tamta
Deputy Secretary
01124361379 [email protected]
Environment, Forest and Climate Change Shri Satyajit Mishra
Joint Secretary
01120819232 [email protected]
Ex Servicemen Welfare Shri Sarvjit Singh
Deputy Secretary
01123010244 [email protected]
Expenditure Ms. Divya A.B.
Director Admin.
01123092604 [email protected]
External Affairs SHRI T. ARMSTRONG CHANGSAN
Joint Secretary PSP and CPO
01123387013 [email protected]
Fertilizers Anil Phulwari
Director Coordination
01123389839 [email protected]
Financial Services (Banking Division) SHRI SURENDER SINGH
DEPUTY SECRETARY
01123346785 [email protected]
Financial Services (Insurance Division) Sh Surender Singh
DEPUTY SECRETARY
01123346785 [email protected]
Financial Services (Pension Reforms) Pankaj Kumar Sharma
Joint Secretary
01123344052 [email protected]
Fisheries Sushil Kumar Jha
Deputy Secretary
01123301338 [email protected]
Food and Public Distribution Sh.Subodh Kumar Singh
Joint Secretary Storage and PG
01123384308 [email protected]
Food Processing Industries Shri. Minhaj Alam
Additional Secretary
01126492176 [email protected]
Health & Family Welfare Shri Manmohan
Deputy Secretary
01123062655 [email protected]
Health Research Shri Mohan Lal
Deputy Secretary
01123736085 [email protected]
Heavy Industry Shri Vijay Mittal
Joint Secretary
01123061858 [email protected]
Higher Education Sh. Bherav Dutt
DS
01123388608 [email protected]
Home Affairs S. M. I. Tanvir
DDG Co-ord.II
01123438061 [email protected]
Housing and Urban Affairs Shri Y.S.YADAV
DS
01123061425 [email protected]
Information and Broadcasting C. Senthil Rajan
Joint Secretary
01123382597 [email protected]
Investment & Public Asset Management Shri Shailendra Kumar
Joint Secretary
01124364021 [email protected]
Justice Shri Niraj Kumar Gayagi
Joint Secretary
01123385020 [email protected]
Labour and Employment Shri V.Srikanth
Director and Nodal PGO
01123719054 [email protected]
Land Resources Karam Chand
Director
01123063160 [email protected]
Legal Affairs U.N. Mishra
Public Grievanc
01123387168 [email protected]
Legislative Department Shri Uttam Prakash
Deputy Secretary
01123389014 [email protected]
Micro Small and Medium Enterprises Mr. Deepak Narang
Deputy Secretary
01123062745 [email protected]
Military Affairs Colonel Ajaypal Singh
Director Coord Div
01123013416 [email protected]
Mines Shri Prakash S. Mundharikar
Under Secretary
01123383946 [email protected]
Minority Affairs Shri Dhruv Chakravarty
Deputy Secretary
01124360852 [email protected]
New and Renewable Energy Mr. Anurag Sharma
Dy. Secretary
043607071027 [email protected]
NITI Aayog VINOD KUMAR
DS
01123042475 [email protected]
O/o the Comptroller & Auditor General of India AC N
Asstt. C. & A. G. N
0cn [email protected]
Official Language Dr. Meenakshi Jolly
Joint Secretary
01123438130 [email protected]
Panchayati Raj Shri Vijay Kumar
Deputy Secretary
01123356150 [email protected]
Parliamentary Affairs Smt. Suman Suchita Bara
Director
01123034844 [email protected]
Pensions and Pensioners Welfare Shri Pramod Kumar
Director-PP
01124624802 [email protected]
Personnel and Training Shri Juglal Singh
Director
01123092338 [email protected]
Petroleum and Natural Gas Shyam Singh Mahar
Director
01123388624 [email protected]
Pharmaceutical Parveen Kumar
Deputy Secretary
01123327718 [email protected]
Posts Shri Rupesh Pal
ADG PG
01123096087 [email protected]
Power SHRI ARUN KUMAR GARG
Director
01123352913 [email protected]
Promotion of Industry and Internal Trade Narender Kumar
Director
01123063449 [email protected]
Public Enterprises Muni Ram Meena
Deputy Secretary
01124365841 [email protected]
Railways, ( Railway Board) RATNESH KUMAR JHA
EXECUTIVE DIRECTOR PG
01123386203 [email protected]
Revenue Shri Amit Gunvant Bhole
Deputy Secretary Coord
01123099301 [email protected]
Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary
01123753991 [email protected]
Rural Development Shri Kalyan Kumar Acharya
Deputy Secretary
01124360565 [email protected]
School Education and Literacy Shri M. C Worthing
Director
01123385489 [email protected]
Science and Technology Shri Anil Kumar Pandey
Deputy Secretary PG
01126590457 [email protected]
Scientific & Industrial Research Shri Surinderpal Singh
Joint Secretary Admn.
01126590257 [email protected]
Shipping Shri P. Bali
Dy.CCC
01123318127 [email protected]
Skill Development and Entrepreneurship Shri Promode K Singh
Deputy Secretary
01123465920 [email protected]
Social Justice and Empowerment Sh Prabhudas Xalxo
Director
01123386472 [email protected]
Space Padma Jyothi S
Deputy Secretary
08022172402 [email protected]
Sports Vimal Anand
Director
01123384408 [email protected]
Statistics and Programme Implementation Mr. Raj Kumar
Deputy Secretary
01123455303 [email protected]
Steel Shri Amit Pankaj
Deputy Secretary
01123062873 [email protected]
Telecommunications Shri Pankaj Kumar
Deputy Director General PG
01123221231 [email protected]
Textiles Shri Gopal
Deputy Secretary
01123063310 [email protected]
Tourism Niraj Sharan
Assistant Director General
01123012805 [email protected]
Tribal Affairs Ms. Margaret Gangte
Director
01123343303 [email protected]
Unique Identification Authority of India Sh. Pankaj Khurana
Deputy Director
01123478459 [email protected]
Water Resources, River Development & Ganga Rejuvenuation, A C Mallick
Deputy Secretary
01123074005 [email protected]
Women and Child Development Shri Sukh Lal Meena
Deputy Secretar
01123380547 [email protected]
Youth Affairs SUNDER SINGH
DEPUTY SECRETARY
01123386049 [email protected]

National Consumer Main Office

Department of Consumer Affairs, Krishi Bhawan, New Delhi – 110001. Ph: 011-23383120 Email – [email protected]

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