Consumer form is created to protect the interest of the customer’s rights against a seller for any kind of product and service-related disputes. If a consumer thinks that a seller is cheating him by providing poor-quality of products and services then a consumer can call to seek information, advice, or guidance for his queries and grievances. National Consumer Helpline supports consumers by guiding consumers in finding solutions to problems related to Products & Services.
You can contact the below-given Consumer form customer care number for any information on product and service-related disputes.
National Consumer Helpline Number
1930 | For Grievances Related to Cyber Financial Fraud Only |
1915 | National Consumer Helpline | (08:00 AM To 08:00 PM) Except National Holidays |
8800001915 | National Consumer WhatsApp Support |
8800001915 | SMS To get back Call. |
[email protected] | National Consumer Support Email |
Important Links
- FAQs
- Register Grievance
- Other Grievances Portal
- Register Grievances on Misleading Ads
- Grievance Portals of Different Sectors
States Consumer Helpline Numbers
Andaman & Nicobar | 03192-246323 |
Andhra Pradesh | 1800-425-0082, 1800-425-2977 |
Arunachal Pradesh | 1800-345-3601 |
Assam | 1800-345-3611 |
Bihar | 1800-345-6188 |
Chandigarh | 1800-180-2079, 1800-180-2068 |
Chhattisgarh | 1800-233-3663 |
Delhi | 011-23379266 |
Gujarat | 1800-233-0222, 079-27489945 / 46 |
Haryana | 1800-180-2087 |
Himachal Pradesh | 1800-180-8026 |
Jharkhand | 1800-3456-598 |
Karnataka | 1800-425-9339, 1967 |
Kerala | 1800-425-1550 |
Madhya Pradesh | 1800-233-0046 |
Maharashtra | 1800-22-2262 |
Manipur | 1800-345-3821, 0385-2443924 |
Mizoram | 1800-345-3891 |
Nagaland | 1800-345-3701 |
Odisha | 1800-345-6724, 1800-345-6760, 0674-2351990, 0674-2350209 |
Puducherry | 0413 – 2222850, 0413 – 2222851, 0413 – 2222852, 0413 – 2222853 |
Punjab | 1800-3001-1007 |
Rajasthan | 1800-180-6030 |
Sikkim | 1800-345-3209 |
Tamil Nadu | 044-28592828 |
Telangana | 1800-425-00333 |
Tripura | 1800-345-3665 |
Uttar Pradesh | 1800-1800-300 |
Uttarakhand | 1800-180-4188 |
Fssai | 1800-11-2100 |
West Bengal | 1800-345-2808 |
State Consumer Helpline Knowledge Portal links State Consumer Helplines (SCH) located in different States. Presently states viz. Bihar, Chhattisgarh, Gujarat, Haryana, Himachal Pradesh, Madhya Pradesh, Maharashtra, Mizoram, Odisha, Puducherry, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttarakhand, Uttar Pradesh, and West Bengal are linked with Portal. The other States will be linked with the Portal shortly. The advisors at State Consumer Helpline (SCH) provide pre-purchase information, post-purchase advice, guidance and information and also offer “next-step advice” for resolution or redress.
List Of Public Grievance Nodal Officers – Click here | For Latest Updated Info
Ministry/Department/Organisation | Grievance Officer & Designation | Phone | |
Administrative Reforms and Public Grievances – PG Division | Parthasarthy Bhaskar Director |
01123743030 | [email protected] |
Agriculture and Farmers Welfare | A. K. Sinha Deputy Secretary PG |
01123070342 | [email protected] |
Agriculture Research and Education | Khamkhan Paova Guite Director |
01123046678 | [email protected] |
Animal Husbandry, Dairying | Shri G.N. Singh Joint Secretary GC |
01123389620 | [email protected] |
Atomic Energy | Shri E. Ravendiran IAS Director – Secretariat Coordination Secion |
02222022174 | [email protected] |
Ayush | Dhirendra Kumar Director |
01124651644 | [email protected] |
Bio Technology | J.P. Meena DS – PGRC |
01124364062 | [email protected] |
Central Board of Direct Taxes (Income Tax) | Rukmani Attri Additional Director E-Services |
01123416133 | [email protected] |
Central Board of Excise and Customs | Shri Anuj Kumar Pandey Joint Director |
01123705893 | [email protected] |
Chemicals and Petrochemicals | Ms. Divya Parmar Economic Advisor |
01123386083 | [email protected] |
Civil Aviation | Shri Ambuj Sharma Deputy Secretary and PGO |
01124641912 | [email protected] |
Coal | Shri Hara Kumar Hajong Economic Adviser |
01123385949 | [email protected] |
Commerce | Ms. Nidhi Mani Tripathi Joint Secretary PG |
01123061971 | [email protected] |
Consumer Affairs | T.R. Sathish Chandran Joint Director |
01123384390 | [email protected] |
Cooperation | Shri Sheker Bose Under Secretary |
01123387926 | [email protected] |
Corporate Affairs | K. LAKSHMI PRASAD Joint Director |
01123385285 | [email protected] |
Culture | Arun Kumar Deputy Secretary |
01123380136 | [email protected] |
Defence | Shri D. K. Rai JS MIS |
01123017828 | [email protected] |
Defence Finance | Shri Vedveer Arya Addl. Financial Advisor and Joint Secretary |
01123010159 | [email protected] |
Defence Production | Shri K V Ajith Deputy Secretary Coord DDP |
01123019465 | [email protected] |
Defence Research and Development | Dr. Sanjai Kumar Dwivedi Sc G and Director Personnel |
01123007218 | [email protected] |
Development of North Eastern Region | V. K. Balyan Deputy Secretary |
01123794694 | [email protected] |
Drinking Water and Sanitation | Samir Kumar Joint Secretary |
01124366528 | [email protected] |
Earth Sciences | Archna Srivastava Deputy Secretary |
01124669544 | [email protected] |
Economic Affairs | Ms. Aparna Bhatia Adviser Admin |
01123095051 | [email protected] |
Electronics & Information Technology | Shri Rakesh Maheshwari Scientist-G and GC |
01124361814 | [email protected] |
Empowerment of Persons with Disabilities | Shri Suresh Chandra Tamta Deputy Secretary |
01124361379 | [email protected] |
Environment, Forest and Climate Change | Shri Satyajit Mishra Joint Secretary |
01120819232 | [email protected] |
Ex Servicemen Welfare | Shri Sarvjit Singh Deputy Secretary |
01123010244 | [email protected] |
Expenditure | Ms. Divya A.B. Director Admin. |
01123092604 | [email protected] |
External Affairs | SHRI T. ARMSTRONG CHANGSAN Joint Secretary PSP and CPO |
01123387013 | [email protected] |
Fertilizers | Anil Phulwari Director Coordination |
01123389839 | [email protected] |
Financial Services (Banking Division) | SHRI SURENDER SINGH DEPUTY SECRETARY |
01123346785 | [email protected] |
Financial Services (Insurance Division) | Sh Surender Singh DEPUTY SECRETARY |
01123346785 | [email protected] |
Financial Services (Pension Reforms) | Pankaj Kumar Sharma Joint Secretary |
01123344052 | [email protected] |
Fisheries | Sushil Kumar Jha Deputy Secretary |
01123301338 | [email protected] |
Food and Public Distribution | Sh.Subodh Kumar Singh Joint Secretary Storage and PG |
01123384308 | [email protected] |
Food Processing Industries | Shri. Minhaj Alam Additional Secretary |
01126492176 | [email protected] |
Health & Family Welfare | Shri Manmohan Deputy Secretary |
01123062655 | [email protected] |
Health Research | Shri Mohan Lal Deputy Secretary |
01123736085 | [email protected] |
Heavy Industry | Shri Vijay Mittal Joint Secretary |
01123061858 | [email protected] |
Higher Education | Sh. Bherav Dutt DS |
01123388608 | [email protected] |
Home Affairs | S. M. I. Tanvir DDG Co-ord.II |
01123438061 | [email protected] |
Housing and Urban Affairs | Shri Y.S.YADAV DS |
01123061425 | [email protected] |
Information and Broadcasting | C. Senthil Rajan Joint Secretary |
01123382597 | [email protected] |
Investment & Public Asset Management | Shri Shailendra Kumar Joint Secretary |
01124364021 | [email protected] |
Justice | Shri Niraj Kumar Gayagi Joint Secretary |
01123385020 | [email protected] |
Labour and Employment | Shri V.Srikanth Director and Nodal PGO |
01123719054 | [email protected] |
Land Resources | Karam Chand Director |
01123063160 | [email protected] |
Legal Affairs | U.N. Mishra Public Grievanc |
01123387168 | [email protected] |
Legislative Department | Shri Uttam Prakash Deputy Secretary |
01123389014 | [email protected] |
Micro Small and Medium Enterprises | Mr. Deepak Narang Deputy Secretary |
01123062745 | [email protected] |
Military Affairs | Colonel Ajaypal Singh Director Coord Div |
01123013416 | [email protected] |
Mines | Shri Prakash S. Mundharikar Under Secretary |
01123383946 | [email protected] |
Minority Affairs | Shri Dhruv Chakravarty Deputy Secretary |
01124360852 | [email protected] |
New and Renewable Energy | Mr. Anurag Sharma Dy. Secretary |
043607071027 | [email protected] |
NITI Aayog | VINOD KUMAR DS |
01123042475 | [email protected] |
O/o the Comptroller & Auditor General of India | AC N Asstt. C. & A. G. N |
0cn | [email protected] |
Official Language | Dr. Meenakshi Jolly Joint Secretary |
01123438130 | [email protected] |
Panchayati Raj | Shri Vijay Kumar Deputy Secretary |
01123356150 | [email protected] |
Parliamentary Affairs | Smt. Suman Suchita Bara Director |
01123034844 | [email protected] |
Pensions and Pensioners Welfare | Shri Pramod Kumar Director-PP |
01124624802 | [email protected] |
Personnel and Training | Shri Juglal Singh Director |
01123092338 | [email protected] |
Petroleum and Natural Gas | Shyam Singh Mahar Director |
01123388624 | [email protected] |
Pharmaceutical | Parveen Kumar Deputy Secretary |
01123327718 | [email protected] |
Posts | Shri Rupesh Pal ADG PG |
01123096087 | [email protected] |
Power | SHRI ARUN KUMAR GARG Director |
01123352913 | [email protected] |
Promotion of Industry and Internal Trade | Narender Kumar Director |
01123063449 | [email protected] |
Public Enterprises | Muni Ram Meena Deputy Secretary |
01124365841 | [email protected] |
Railways, ( Railway Board) | RATNESH KUMAR JHA EXECUTIVE DIRECTOR PG |
01123386203 | [email protected] |
Revenue | Shri Amit Gunvant Bhole Deputy Secretary Coord |
01123099301 | [email protected] |
Road Transport and Highways | Shri Kamlesh Chaturvedi Joint Secretary |
01123753991 | [email protected] |
Rural Development | Shri Kalyan Kumar Acharya Deputy Secretary |
01124360565 | [email protected] |
School Education and Literacy | Shri M. C Worthing Director |
01123385489 | [email protected] |
Science and Technology | Shri Anil Kumar Pandey Deputy Secretary PG |
01126590457 | [email protected] |
Scientific & Industrial Research | Shri Surinderpal Singh Joint Secretary Admn. |
01126590257 | [email protected] |
Shipping | Shri P. Bali Dy.CCC |
01123318127 | [email protected] |
Skill Development and Entrepreneurship | Shri Promode K Singh Deputy Secretary |
01123465920 | [email protected] |
Social Justice and Empowerment | Sh Prabhudas Xalxo Director |
01123386472 | [email protected] |
Space | Padma Jyothi S Deputy Secretary |
08022172402 | [email protected] |
Sports | Vimal Anand Director |
01123384408 | [email protected] |
Statistics and Programme Implementation | Mr. Raj Kumar Deputy Secretary |
01123455303 | [email protected] |
Steel | Shri Amit Pankaj Deputy Secretary |
01123062873 | [email protected] |
Telecommunications | Shri Pankaj Kumar Deputy Director General PG |
01123221231 | [email protected] |
Textiles | Shri Gopal Deputy Secretary |
01123063310 | [email protected] |
Tourism | Niraj Sharan Assistant Director General |
01123012805 | [email protected] |
Tribal Affairs | Ms. Margaret Gangte Director |
01123343303 | [email protected] |
Unique Identification Authority of India | Sh. Pankaj Khurana Deputy Director |
01123478459 | [email protected] |
Water Resources, River Development & Ganga Rejuvenuation, | A C Mallick Deputy Secretary |
01123074005 | [email protected] |
Women and Child Development | Shri Sukh Lal Meena Deputy Secretar |
01123380547 | [email protected] |
Youth Affairs | SUNDER SINGH DEPUTY SECRETARY |
01123386049 | [email protected] |
National Consumer Main Office
Department of Consumer Affairs, Krishi Bhawan, New Delhi – 110001. Ph: 011-23383120 Email – [email protected]