National Consumer Helpline Number

Consumer form is created to protect the interest of the customer’s rights against a seller for any kind of product and service-related disputes. If a consumer thinks the seller is cheating him by providing poor quality of products and services. A consumer can call to seek information, advice, or guidance for his queries and grievances. National Consumer Helpline supports consumers by guiding consumers in finding solutions to problems related to Products & Services.

You can contact the below-given Consumer form customer care number for any information on product and service-related disputes.

National Consumer Helpline Number

1800-11-4000 Call to register your Grievance
14404 Call to register your Grievance
155260 For Grievances Related to Cyber Financial Fraud Only
8130009809 SMS To get back Call.
011-23468349 Project Director National Consumer Helpline
011-23708395 Project Manager National Consumer Helpline
011-23387737 Director PG
011-23381689 National Consumer Technical Issue
[email protected] National Consumer Support Email

Timing – All Days Except National Holidays (08:00 AM To 08:00 PM)


NCH Important Links

  • Register grievance online Here – Click here
  • Register grievance through NCH App – Click here
  • Register grievance through Consumer App – Click here
  • Register grievance through UMANG App – Click here

States Consumer Helpline Numbers
Andaman & Nicobar 03192-246323
Andhra Pradesh 1800-425-0082, 1800-425-2977
Arunachal Pradesh 1800-345-3601
Assam 1800-345-3611
Bihar 1800-345-6188
Chandigarh 1800-180-2079, 1800-180-2068
Chhattisgarh 1800-233-3663
Delhi 011-23379266
Gujarat 1800-233-0222, 079-27489945 / 46
Haryana 1800-180-2087
Himachal Pradesh 1800-180-8026
Jharkhand 1800-3456-598
Karnataka 1800-425-9339, 1967
Kerala 1800-425-1550
Madhya Pradesh 1800-233-0046
Maharashtra 1800-22-2262
Manipur 1800-345-3821, 0385-2443924
Mizoram 1800-345-3891
Nagaland 1800-345-3701
Odisha 1800-345-6724, 1800-345-6760, 0674-2351990, 0674-2350209
Puducherry 0413 – 2222850, 0413 – 2222851, 0413 – 2222852, 0413 – 2222853
Punjab 1800-3001-1007
Rajasthan 1800-180-6030
Sikkim 1800-345-3209
Tamil Nadu 044-28592828
Telangana 1800-425-00333
Tripura 1800-345-3665
Uttar Pradesh 1800-1800-300
Uttarakhand 1800-180-4188
Fssai 1800-11-2100
West Bengal 1800-345-2808

State Consumer Helpline Knowledge Portal links State Consumer Helplines (SCH) located in different States. Presently states viz. Bihar, Chhattisgarh, Gujarat, Haryana, Himachal Pradesh, Madhya Pradesh, Maharashtra, Mizoram, Odisha, Puducherry, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttarakhand, Uttar Pradesh, and West Bengal are linked with Portal. The other States will be linked with the Portal shortly. The advisors at State Consumer Helpline (SCH) provide pre-purchase information, post-purchase advice, guidance and information and also offer “next-step advice” for resolution or redress.

List Of Public Grievance Nodal Officers

S.No.Ministry/DepartmentGrievance OfficerPhone No/Email
1Administrative Reforms and Public Grievances - PG DivisionPrisca Mathew
Deputy Secretary
01123401429
[email protected]
2Agriculture and CooperationAlok Nigam
Joint Director PG
01123384930
[email protected]
3Agriculture Research and EducationP. Ramamoorthy
Deputy Secretary
01123097044
[email protected]
4Animal Husbandry, DairyingShri G.N. Singh
Joint Secretary GC
01123389620
[email protected]
5Atomic EnergyShri Samson Varghese
Director SCS
02222862531
[email protected]
6AyushDr Mahesh Bhagwat Dale
Deputy Secretary
01124651958
[email protected]
7Bio TechnologyT Narasimham
DS - PGRC
01124369614
[email protected]
8Central Board of Direct Taxes (Income Tax)S M Joshi
Addl. Director E-Services
01123416133
[email protected]
9Central Board of Excise and CustomsMs Meenal Bhosale
Additional Commissioner
01123093252
[email protected]
10Chemicals and PetrochemicalsShri Narender Kumar Santoshi
Deputy Director General
01123386752
[email protected]
11Civil AviationShri Ajay Yadav
Director and PGO
01124610372
[email protected]
12CoalShri Animesh Bharti
Economic Adviser
24655949
[email protected]
13CommerceMs. Nidhi Mani Tripathi
Joint Secretary PG
01123061971
[email protected]
14Consumer AffairsShri Sita Ram Meena
Director
23387737
[email protected]
15Corporate AffairsShri S.P. Kumar
Joint Director
01123381295
[email protected]
16CultureShri Dalpat Singh Koli
Deputy Secretary
01123074361
[email protected]
17DefenceShri Mayank Tewari
JS MIS
01123017828
[email protected]
18Defence FinanceShri R K Karna
Addl. Financial Advisor and Joint Secretary
01123011250
[email protected]
19Defence ProductionShri Gaurav Sharma
Deputy Secretary Coord DDP
01123013705
[email protected]
20Defence Research and DevelopmentDr. Sanjai Kumar Dwivedi
Sc G and Director Personnel
01123007218
[email protected]
21Development of North Eastern RegionNehjamang Simte
Deputy Secretary
01123794689
[email protected]
22Drinking Water and SanitationSamir Kumar
Economic Adviser
24366528
[email protected]
23Earth SciencesV K Paul
Deputy Secretary
01124669543
[email protected]
24Economic AffairsShri K Rajaraman
Add. Secretary,Inv & Admin
23092420
[email protected]
25Electronics & Information TechnologyMs. Simmi Chaudhary
Economic Adviser
01124361951
[email protected]
26Empowerment of Persons with DisabilitiesJagdish Kumar
Senior Consultant
24369023
[email protected]
27Environment, Forest and Climate ChangeShri Jigmet Takpa
Joint Secretary
01124695274
[email protected]
28Ex Servicemen WelfareShri Sarvjit Singh
Deputy Secretary
01123010244
[email protected]
29ExpenditureShri Prateek Kumar Singh
Deputy Secretary Admin.
01123092604
[email protected]
30External AffairsJayant N. Khobragade
Joint Secretary PSP and CPO
01123387013
[email protected]
31FertilizersGeeta Mishra
DS Coordination
01123387612
[email protected]
32Financial Services (Banking Division)VANDITA KAUL
ADDITIONAL SECRETARY
01123747119
[email protected]
33Financial Services (Insurance Division)VANDITA KAUL
ADDITIONAL SECRETARY
01123747119
no-so[email protected]c.in
34Financial Services (Pension Reforms)Madnesh Kumar Mishra
Joint Secretary
23340673
[email protected]
35FisheriesSushil Kumar Jha
Deputy Secretary
01123301338
[email protected]
36Food and Public DistributionMs. Nandita Gupta
Joint Secretary Storage and PG
01123384308
[email protected]
37Food Processing IndustriesShri Ashok Kumar
Jt. Secretary
01126492248
[email protected]
38Health & Family WelfareShri Alok Saxena
Additional Secretary
01123325343
[email protected]
39Health ResearchShri Mohan Lal
Under Secretary
01123736085
[email protected]
40Heavy IndustryJeetendra Singh
Joint Secretary
01123061858
[email protected]
41Higher EducationSh SUNIL KUMAR BISWAS
DS
01123388608
[email protected]
42Home AffairsSaheli Ghosh Roy
Joint Secretary CIC
01123092392
[email protected]
43Housing and Urban AffairsShri Dinesh Kapila
EA
01123061397
[email protected]
44Industrial Policy & PromotionNarender Kumar
Deputy Secretary
01123063449
[email protected]
45Information and BroadcastingP. K. Abdul Kareem
Economic Advisor
01123383374
[email protected]
46Investment & Public Asset ManagementShri Shailendra Kumar
Joint Secretary
01124364021
[email protected]
47JusticeShri Niraj Kumar Gayagi
Joint Secretary
01123385020
[email protected]
48Labour and EmploymentShri V.Srikanth
Director and Nodal PGO
01123719054
[email protected]
49Land ResourcesKaram Chand
Deputy Secretary
01123063160
[email protected]
50Legal AffairsJAY PRAKASH U
Under Secretary
01123383634
[email protected]
51Legislative DepartmentShri R K Sharma
Under Secretary
01123385023
[email protected]
52Micro Small and Medium EnterprisesMs. Maya Pandey
Deputy Secretary
01123062736
[email protected]
53Military AffairsMr. Rajeev Singh Thakur
Joint Secretary
01123011410
[email protected]
54MinesShri T.G. Venkatesh
Under Secretary
01123382818
[email protected]
55Minority AffairsManoj Kumar Sharvar
Deputy Secretary
01124360880
[email protected]
56New and Renewable EnergyMr. Amitava Saha
Dy. Secretary
243607071027
[email protected]
57NITI AayogDr.Prem Singh
Adviser OMandC
01123096816
[email protected]
58O/o the Comptroller & Auditor General of IndiaAC N
Asstt. C. & A. G. N

[email protected]
59Official LanguageDr. Meenakshi Jolly
Joint Secretary
01123438130
[email protected]
60Panchayati RajSmt. Malti Rawat
Deputy Secretary
01123725302
[email protected]
61Parliamentary AffairsSmt. Suman Suchita Bara
Director
01123034844
[email protected]
62Pensions and Pensioners WelfareSh. Naresh Bhardwaj
Deputy Secretary
01123350012
[email protected]
63Personnel and TrainingMs. Rashmi Chowdhary
Additional Secretary Admn
01123094010
[email protected]
64Petroleum and Natural GasMrityunjay Jha
Deputy Secretary
01123386407
[email protected]
65PharmaceuticalParveen Kumar
Deputy Secretary
01123327718
[email protected]
66PostsShri Rupesh Pal
ADG PG
01123096087
[email protected]
67PowerSHRI S.R.Meena
Deputy Secretary
01123352913
[email protected]
68Public EnterprisesDr. Nitin Aggrawal
Jt. Director and PGO
01124362058
[email protected]
69Railways, ( Railway Board)SHRI VIVEK SRIVASTAVA
EXECUTIVE DIRECTOR PG
23386203
[email protected]
70RevenueShri Lalit Wadhwa
Deputy Secretary Pers
01123092282
[email protected]
71Road Transport and HighwaysShri Kamlesh Chaturvedi
Joint Secretary
01123753991
[email protected]
72Rural DevelopmentSh. Lalit Kumar
Deputy Secretary
01123386378
[email protected]
73School Education and LiteracyShri Sankha Roy
Deputy Secretary
01123385489
[email protected]
74Science and TechnologyShri Pulok Sen Gupta
Under Secretary PG
01126590606
[email protected]
75Scientific & Industrial ResearchShri Surinderpal Singh
Joint Secretary Admn.
01126590257
[email protected]
76ShippingShri P. Bali
Dy.CCC
01123318127
[email protected]
77Skill Development and EntrepreneurshipRajnish Kumar Gupta
Director
01123465857
[email protected]
78Social Justice and EmpowermentSh Prabhudas Xalxo
Deputy Secretary PG
01123386472
[email protected]
79SpaceHariharan K
Deputy Secretary
08022172402
[email protected]
80SportsArun Kumar Yadav
Director
01123384408
[email protected]
81Statistics and Programme ImplementationShri Laltlana Chhnagte
Deputy Secretary
01123340139
[email protected]
82SteelShri Pankaj Vithal
Director
01123062873
[email protected]
83TelecommunicationsShri Pankaj Kumar
Deputy Director General PG
01123221231
[email protected]
84TextilesShri Purnendu Kant
Deputy Secretary
01123063310
[email protected]
85TourismNiraj Sharan
Assistant Director General
01123012805
[email protected]
86Tribal AffairsVijay Gopal Mangal
Deputy Secretary
01100000000
[email protected]
87Unique Identification Authority of IndiaSh. Rishi Kumar Sagar
Deputy Director
01123478459
[email protected]
88Water Resources, River Development & Ganga Rejuvenuation,A C Mallick
Deputy Secretary
01123074005
[email protected]
89Women and Child DevelopmentShri S.R. Meena
Director
01123340418
[email protected]
90Youth AffairsDEBANJANA RAY
DEPUTY SECRETARY
01123387034
[email protected]

National Consumer Helpdesk Address

Department of Consumer Affairs, Krishi Bhawan. New Delhi – 110001. Email – [email protected]

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