If you’re holding an account in HDFC Bank and facing any service-related issue then you can contact the HDFC Bank customer care or you can raise your complaint in multiple ways, or report your issue to HDFC Bank Nodal officer. Please note that if your complaint is not resolved within 30 days, you may approach the Banking Ombudsman and not prior.
HDFC Bank Grievance Redressal Officer
If the resolution provided by customer care staff does not meet your expectation, you can approach our Grievance Redressal Officer through any of the access channels mentioned below. Please share the previous complaint number while accessing these channels.
- Write your Complaint in the Forum
- Call at Below Given Number
- Write to Grievance Officers
- Write on Twitter – @HDFCBank_Cares
HDFC Bank Grievance Redressal Cell
Contact on the below-given number for your unresolved queries. This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holidays.
| 1800 266 4060 | HDFC Bank Grievance Redressal Cell (Banking Products) Monday to Saturday, 9:30 am to 5:30 pm |
| 044 – 61084900 | HDFC Bank Grievance Redressal Cell (Credit Cards) Monday to Saturday, 9:30 am to 5:30 pm |
- [email protected] (HDFC Grievance Redressal Email ID)
Write to HDFC Bank Grievance Officers
For Banking Products and Depository Services Write to
Ms. Punam Umesh Naik (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Ltd, 2nd Floor, Zenith House, Mahalaxmi, Mumbai-400034.
For Credit Card specific complaints Write to
Mr. Shanmugasundar R (Grievance Redressal Officer), HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.
HDFC Bank Nodal Officers / Principal Nodal Officer
If the resolution provided at Step 2 does not meet your expectation, you can approach HDFC Bank Principal Nodal Officer through any of access channels mentioned below: Monday to Saturday (excluding second and fourth Saturday) 9.30 a.m – 5.30 p.m
HDFC Bank Nodal Officers Contact Detail
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