State Bank of India is an Indian multinational public sector bank and financial services like saving account, fixed deposits, personal loans, education loan, SME loans, agricultural banking, etc. It is the largest Indian Bank with 1/4th market share, serves over 45 crore customers through its network of over 22,000 branches, 62617 ATMs/ADWMs, 71,968 BC outlets. If you owned a SBI credit card and need help on queries related to your credit card bill, loss of card, payment-related queries, or for any other help you can call on SBI credit card customer care number.

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State Bank of India Credit Card Customer Care Number

1860 500 1290 SBI Credi Card Customer Care Number (8 AM – 8 PM from Monday to Saturday)
1860 180 1290 State Credi Card Customer Care Number (8 AM – 8 PM from Monday to Saturday)

State Bank of India Credit Card Customer Care Email

[email protected] SBI Credi Card Related Service Feedback
[email protected] For, unresolved queries (Level 1)
[email protected] For, unresolved queries (Level 2)
[email protected] For, unresolved queries (Level 3)
[email protected] Corporate credit card users

Important Link


Get SBI Card Account information

You can start using Simply SMS service by sending an SMS to 5676791 from your registered mobile phone.

XXXX = Last four digits of your SBI Card.

Kind of information needed Send an SMS to 5676791
Balance enquiry BAL XXXX
Available credit and cash limit AVAIL XXXX
Block your lost or stolen card BLOCK XXXX
Last payment status PAYMENT XXXX
Reward point summary REWARD XXXX
Subscribe to e-statement ESTMT XXXX
Request for duplicate statement DSTMT XXXX MM
(Statement Month in MM)

Write To Us

Manager- Customer Care Services.

SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.

If you are not satisfied with our response to your online Interaction: Escalate your Interaction or call us at 1860-180-7777

SBI Card Grievance Redressal Officer

Contact Person – Mr. Prosenjit Dhar (Nodal Officer)

Address – DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana)

Walk-in Desk Address

Click here to know Walk-in Desk Address


Lost or Stolen Cards

Contact us immediately in case of a card loss or suspect of some fraudulent activity

  • Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
  • SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)
  • Call us at – Dial 1860 500 1290 , 1860 180 1290, 39 02 02 02 (Prefix local STD code) or 1800 180 1290 (toll free)

If you have lost your SBI Corporate Card or need cash outside India, call 24X7 Visa toll-free helpline number for emergency card related assistance within 3 working days*.

  • This is a complimentary facility available to SBI Corporate Card members.
  • The replaced emergency cards have a validity of 30 days. Call the SBI Card helpline upon return to India.
  • Cash disbursement is available, only if cash facility is applicable on your card.

SBI Corporate Card Grievance Redressal

Level 1

Mansi Chaswal, Manager – Corporate Customer Management. Email to : [email protected]

Level 2

Sonia Nagpal, AVP – Corporate Customer Management. Email to : [email protected]

Level 3

Rohit Pant, Vice President – Corporate Customer Management. Email to : [email protected]

Level 4

Banking Ombudsman Scheme – Download PDF


SBI Cards Head Office

SBI Cards and Payment Services Limited. Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034. Fax – 91-124-3987306