SBI General Insurance Customer Care 1800-102-1111

SBI General Insurance is a joint venture between the State Bank of India and Insurance Australia Group (IAG). The company offers a wide range of general insurance products in retail and commercial space to make insurance accessible to all individuals and businesses. The company offers a complete suite of products ranging from Motor, Health, Personal Accident, Travel, and Home Insurance in the retail space and products like Aviation, Fire, Marine, Package, Construction & Engineering, and Liability Insurance.

If you need any help related to the SBI General Insurance policy and claim-related query then you can call on the SBI General Insurance helpline number or visit the official website of SBI General Insurance.


SBI General Insurance Customer Care Number

1800-102-1111 SBI General Insurance Customer Care Number | Monday to Saturday 8.00 AM to 8.00 PM
1800 210 3366 SBI General Insurance For Health Insurance Customers 24/7
1800 210 6366 SBI General Insurance For Health Insurance Customers 24/7
1800 209 1111 SBI General Insurance For Crop | Monday to Saturday 8.00 AM to 8.00 PM
1800 22 1111 SBI General Insurance Customer Care For Agents & Intermediaries | Monday to Saturday 8.00 AM to 8.00 PM

Important Link


SBI General Insurance Grievance Redressal Mechanism

Stage 1

If you are dissatisfied with the resolution provided above or for lack of response, you may write to [email protected] We will look into the matter and decide the same expeditiously within 14 days from the date of receipt of your complaint.

For Senior Citizens: Senior Citizens can reach us at [email protected]; Toll Free – 1800 22 1111 / 1800 102 1111 Monday to Saturday (8 am – 8 pm)

Stage 2

In case, you are not satisfied with the decision/resolution communicated by the above office, or have not received any response within 14 days, you may send your Appeal addressed to the Grievance Redressal Officer at : [email protected] or contact Mr. Virag Mishra at 022-45138021.

List of Grievance Redressal Officers at Branch:

Stage 3

In case, you are not satisfied with the decision/resolution communicated by the above office, or have not received any response within 14 days, you may Register your complaint with IRDAI on the below given link
https://bimabharosa.irdai.gov.in/Home/Home

Stage 4

If your grievance remains unresolved from the date of filing your first complaint or is partially resolved, you may approach the Insurance Ombudsman falling in your jurisdiction for the Redressal of your Grievance. The details of the Insurance Ombudsman can be accessed at ( https://www.cioins.co.in/Ombudsman )


SBI General Insurance Corporate & Registered Office

SBI General Insurance Company Ltd. 301, Junction of Western Express Highway & Andheri Kurla – Road, Andheri (East), Mumbai – 400 069.

Office Timings : 9:30 a.m. to 6:30 p.m. (Monday to Friday)


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