Star Health Insurance customers, who are not satisfied with the customer care response of Star Heath may write to Star Heath Grievance Officer for unresolved complaints related to any of your complaints.
Level 1 – Click Here to view the contact details of the Star Health Insurance Grievance officer of the policy servicing office. Click Here to view the contact details of the Star Health Insurance Grievance officer (Coordinator) of your ZO/AO.
Level 2 – If you are not satisfied with our Star Health Insurance Zonal Grievance Coordinator’s response then Feel free to at toll-free number 1800 425 2255 / 1800 102 4477.
Level 3 – Star Health Insurance Grievance Redressal Officer, Corporate Grievance Department,
Address – MKM Chambers, 5th Floor, No.42, Kodambakkam High Road, Nungambakkam, Chennai 600034.
Contact Person – Mrs. Radha Vijayaraghavan, Phone – 044-2824 3925, Email – [email protected]
Level 4 – If all the above steps do not meet your expectations or your issue is still unresolved or you are unhappy with Star Health Insurance decision then escalate to Insurance Regulatory Authority by registering your complaint with IRDA Grievance Call Centre (IGCC), which can be accessed through toll-free number 1800 4254 732 or email at [email protected].
Insurance Ombudsman of your region (Click here for a contact list of Insurance Ombudsman)