State Bank of India is a public sector bank that offers a range of financial products and services, including credit cards. To reach the State Bank of India customer care support for credit card-related queries, you can use the following contact information. Alternatively, you can visit your nearest SBI branch and speak with a representative in person. They will be able to assist you with your credit card-related concerns.
SBI Credit Card Customer Care Number
SBI credit card customer care can be reached at the following toll-free number.
| 1860 500 1290 | SBI Credit Card Queries |
| 1860 180 1290 | SBI Credit Card Queries |
- [email protected] (Corporate Card customers)
Important Links
Report SBI Lost or Stolen Cards
- Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
- SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)
SBI Grievance Redressal (Personal Cards)
To register your complaints, use any of the following options given below.
Write To
Manager- Customer Care Services
SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002 (Haryana) India.
Escalate a Query
If you are not satisfied with our response to your online Interaction: Escalate your Interaction or call us at 1860-180-7777
Escalation Matrix
Click here to see the escalation Matrix and other options.
Grievance Redressal Officer
| Name | Address |
| Mr. Prosenjit Dhar (Nodal Officer) | DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
| Mrs. Rupali Bhardwaj (Principal Nodal Officer) | DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
SBI Grievance Redressal (Corporate Card)
Level 1
- Mansi Chaswal, Manager – Corporate Customer Management
- Email to : [email protected]
Level 2
- Pintoo Kewat, AVP – Corporate Customer Management
- Email to : [email protected]
Level 3
- Rohit Pant, Vice President – Corporate Customer Management
- Email to : [email protected]
Yes Bank Credit Card Head Office
SBI Cards and Payment Services Limited. Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034