State Bank of India is an Indian multinational public sector bank. It offers a range of financial products and services, including credit cards. To reach the customer care support of State Bank of India for credit card-related queries, you can use the following contact information. Alternatively, you can visit your nearest SBI branch and speak with a representative in person. They will be able to assist you with your credit card-related concerns.
SBI Credit Card Customer Care Number
SBI credit card customer care can be reached at the following toll-free number.
| 1860 500 1290 | SBI Credit Card Queries |
| 1860 180 1290 | SBI Credit Card Queries |
- [email protected] (Corporate Card customers)
Important Links
Report SBI Lost or Stolen Cards
- Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’
- SMS BLOCK XXXX to 5676791 from your registered mobile no. (XXXX = Last 4 digits of your SBI Card)
SBI Grievance Redressal (Personal Cards)
To register your complaints, use any of the following options as per your convenience. We put in our best efforts to resolve every matter reported to us within the stipulated timelines. However, in case we require more time to appropriately resolve your concern, we shall keep you posted on the developments.
Write To
Manager- Customer Care Services
SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002 (Haryana) India.
Escalate a Query
If you are not satisfied with our response to your online Interaction: Escalate your Interaction or call us at 1860-180-7777
Escalation Matrix
Click here to see our Escalation Matrix and other options. We put in our best efforts to resolve every matter reported to us within the stipulated timelines. However, in case we require more time to appropriately resolve your concern, we shall keep you posted on the developments.
Grievance Redressal Officer
| Name | Address |
| Mr. Prosenjit Dhar (Nodal Officer) | DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
| Mrs. Rupali Bhardwaj (Principal Nodal Officer) | DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) |
SBI Grievance Redressal (Corporate Card)
Level 1
- Mansi Chaswal, Manager – Corporate Customer Management
- Email to : [email protected]
Level 2
- Pintoo Kewat, AVP – Corporate Customer Management
- Email to : [email protected]
Level 3
- Rohit Pant, Vice President – Corporate Customer Management
- Email to : [email protected]
Yes Bank Credit Card Head Office
SBI Cards and Payment Services Limited. Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034