Suryoday Small Finance Bank is a new-age bank offering credit products such as MFI loans, Vikas Loans, Shopkeeper Loans, etc. It is a new age Small Finance Bank that offers fixed deposits and savings accounts. If you’re a customer of Suryoday Small Finance Bank holding an account in the bank or need information on any of the bank products and services then you can contact Suryoday Small Finance Bank 24×7 customer care toll-free number. The customer support executive will assist you, below are the contact information of various financial service of Suryoday Small Finance Bank.
Suryoday Small Finance Bank Complaints Handling
Level 1 – Smile Centre
- Suryoday Small Finance Bank 24×7 Customer Care Toll-Free Number – 1800 266 7711
- Write at [email protected]
Fraud Reporting
- Call us on 1800 266 7711 (24*7 Toll free number)
- Write to us on [email protected]
- National Cyber-Crime Helpline number: 1930
- Delhi, Rajasthan, Uttarakhand, Chhattisgarh, Uttar Pradesh, Assam, Tamil Nadu and Andhra Pradesh – 24*7
- For Rest of the States/UTs – (10:00 AM To 6:00 PM)
If you are still not satisfied with the resolution you receive, please feel free to raise the issue to:
Level 2 – Nodal Officer
- Ms. Rekha Britto- Deputy Vice President
- Email ID : [email protected]
- Landline Number: 022-40941556
- Timings:From 9:30am to 6:00pm (2nd and 4th Saturday Holiday)
- Registered and Corporate Office Address: 1101, Sharda Terraces, Plot No.65, Sector 11, CBD Belapur, Navi Mumbai – 400614
If you are still not satisfied with the resolution you receive, please feel free to raise the issue to:
Level 3 – Principal Nodal Officer
- Ms. Dhara Vyas – Senior Vice President
- Email ID: [email protected]
- Landline Number : 022-40941555
- Timings:From 9:30am to 6:00pm (2nd and 4th Saturday Holiday)
- Registered and Corporate Office Address : 1101, Sharda Terraces, Plot No.65, Sector 11, CBD Belapur, Navi Mumbai – 400614
Level 4
If you are still not satisfied with the resolution provided and /or in the case have not received a satisfactory response within 30 days, you may refer the case to the banking ombudsman. For complete details on the Banking Ombudsman Scheme, please refer to the following Link: https://rbidocs.rbi.org.in/rdocs/Content/PDFs/BOS2006_2302017.pdf
Important Links
Suryoday Small Finance Bank Corporate & Registered office
Suryoday Small Finance Bank Limited, 1101, Sharda Terraces, Plot 65, Sector 11, CBD Belapur, Navi Mumbai – 400 614. Email – [email protected]