Tata AIG General Insurance Company is a joint venture between the Tata Group and the American International Group (AIG). It offers an extensive range of General Insurance covers to various individual and business insurance needs. The products range from Home insurance, Motor Insurance, Travel Insurance, Health Insurance, Rural-Agriculture Insurance, etc. If you’re using Tata AIG General Insurance cover or need detail about the new plan and claim-related help then you can call on the Tata AIG General Insurance customer care number or visit the official website.
Tata AIG General Insurance Customer Care Number
| 1800-266-7780 | Tata AIG General Insurance Customer Care Number |
| +91-9136160375 | Tata AIG General Insurance WhatsApp Support Number |
| 1800-267-7233 | Tata AIG General Insurance Toll Free Number for Agent & Intermediaries: |
| [email protected] | Tata AIG General Insurance Customer Care Number |
Incase you are unable to reach our toll free number or unsatisfied with response provided please contact on the below numbers (between 9:00 AM to 6:00 PM): • 022 – 61423517 • 022 – 61423518 • 022 – 61423519
Important Links
Tata AIG General Insurance Customer Grievance
The Company is committed to extend the best possible services to its customers. However, if you are not satisfied with our services and wish to lodge a complaint, please feel free to call our 24X7 Toll free number 1800-266-7780 or 022-66939500 (tolled) or you may email to the customer service desk at [email protected]. After investigating the matter internally and subsequent closure, we will send our response within a period of 10 days from the date of receipt of the complaint by the Company or its office in Mumbai. In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.
Escalation Level 1
For lack of a response or if the resolution still does not meet your expectations, you can write to [email protected]. After investigating the matter internally and subsequent closure, we will send our response within a period of 8 days from the date of receipt at this email id.
Escalation Level 2
For lack of a response or if the resolution still does not meet your expectations, you can write to the Head – Customer Services at [email protected] After examining the matter, we will send you our final response within a period of 7 days from the date of receipt of your complaint on this email id. Within 30 days of lodging a complaint with us, if you do not get a satisfactory response from us and you wish to pursue other avenues for redressal of grievances, you may approach Insurance Ombudsman appointed by IRDA under the Insurance Ombudsman Scheme.
Click here to obtain the details of the Insurance Ombudsman located at various centers.
Click here to obtain the contact details of the Nodal Officer for your servicing location.
Click here to obtain the contact details of the Grievance Redressal Officer for your location.
Click here to obtain the List of Tata AIG E-mail ids for Motor Accident Claims Tribunal.
Ombudsman Related Formats :
- Annexure VI – For Ombudsman Offices
- Annexure VI-A – For Customer
- Annexure VII-A – Insurance Co.Consent
Tata AIG General Insurance Registered Office
Registered Office → Peninsula Business Park, Tower A, 15th Floor, G.K.Marg, Lower Parel, Mumbai – 400 013, Maharashtra, India.
Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id – [email protected]. Fax Number – 022 66938170