Universal Sompo General Insurance is a joint venture of Indian Bank, Indian Overseas Bank, Karnataka Bank Ltd, Dabur Investment Corporation, and a leading general insurer from Japan, Sompo Japan Insurance.  The company offers policies for health insurance, business insurance, travel insurance, home insurance, and two-wheeler insurance. If you’re using Universal Sompo General Insurance cover or need detail about the new plan and claim-related help then you can call on the Universal Sompo General Insurance customer care number or visit the official website.

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USGI PULZ - Insurance Wallet
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Universal Sompo General Insurance Customer Care Number

1800-22-4030 Universal Sompo General Insurance Customer Care Number
1800-200-4030 Universal Sompo General Insurance Customer Care Number
1800-200-5142 Universal Sompo Crop Insurance Customer Care Number
1800-267-4030 Universal Sompo General Insurance  Senior Citizen Contact Number

Universal Sompo General Insurance Customer Care Email

[email protected] Universal Sompo General Insurance Customer Care Email
[email protected] Universal Sompo General Insurance Customer Care Email

Important Links


Universal Sompo General Insurance Grievance Redressal

Step 1

Contact Us 1800-200-4030 / 1800-22-4030 (24/7 Assistance Services)

Email Us [email protected]

Write to Us – Customer Service Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708

Visit Branch Grievance Redressal Officer (GRO)

Walk-into any of our nearest branches and request to meet the GRO.

  • We will acknowledge receipt of your concern within 3 business days.
  • Within 2 weeks of receiving your grievance, we will respond to you with the best resolution.
  • We shall regard the complaint as closed if we do not receive a reply within 8 weeks from the date of our response.

Step 2

If the resolution you received, does not meet your expectations, you can directly write to our Grievance Id. After examining the matter, the final response would be conveyed within 15 working days from the date of receipt of your complaint on this e-mail id.

Email Us – [email protected]

Drop-In Your Concern – Grievance cell, Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708

Step 3

In case, you are not satisfied with the decision/resolution of the above office or have not received any response within 15 working days, you may write or email to:

Ashish Gosavi. Chief Grievance Redressal Officer. Email – [email protected]

Universal Sompo General Insurance Co Ltd 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East) , Mumbai-400093

Step 4

If your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next-level redressal.

Email Us at – [email protected]

Register Your Complain Online at https://www.cioins.co.in

Emergency Contact

Mr. Shoubhik Sinha, Ph No – 91 7400446339, Email – [email protected]

Mr. Vishal Bajpai, Ph No – 91 7400446448, Email – [email protected]

Download Grievance Redressal Policy


Universal Sompo General Insurance Regd & Corp Office

Universal Sompo General Insurance Co Ltd. Office No 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093, Maharashtra Tel – 022–41659800, 022-41659900