Universal Sompo General Insurance is a joint venture of Indian Bank, Indian Overseas Bank, Karnataka Bank Ltd, Dabur Investment Corporation, and a leading general insurer from Japan, Sompo Japan Insurance. The company offers policies for health insurance, business insurance, travel insurance, home insurance, and two-wheeler insurance. If you’re using Universal Sompo General Insurance cover or need detail about the new plan and claim-related help then you can call on the Universal Sompo General Insurance customer care number or visit the official website.
Universal Sompo General Insurance Customer Care Number
| 1800-22-4030 | Universal Sompo General Insurance Customer Care Number |
| 1800-200-4030 | Universal Sompo General Insurance Customer Care Number |
| 1800-200-5142 | Universal Sompo Crop Insurance Customer Care Number |
| 1800-267-4030 | Universal Sompo General Insurance Senior Citizen Contact Number |
Universal Sompo General Insurance Customer Care Email
| contactclaims@ universalsompo.com |
Universal Sompo General Insurance Customer Care Email |
| healthserve@ universalsompo.com |
Universal Sompo General Insurance Customer Care Email |
Important Links
Universal Sompo General Insurance Grievance Redressal
Step 1
Contact at 1800-200-4030 / 1800-22-4030 (24/7 Assistance Services) or email at [email protected]
Write to Us – Customer Service Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708
Visit the Branch Grievance Redressal Officer (GRO)
Walk into any of our nearest branches and request to meet the GRO.
- We will acknowledge receipt of your concern within 3 business days.
- Within 2 weeks of receiving your grievance, we will respond to you with the best resolution.
- We shall regard the complaint as closed if we do not receive a reply within 8 weeks from the date of our response.
Step 2
If the resolution you received, does not meet your expectations, you can directly write to our Grievance Id. After examining the matter, the final response would be conveyed within 15 working days from the date of receipt of your complaint on this e-mail id.
Email Us – [email protected]
Drop-In Your Concern – Grievance cell, Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane – Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708
Step 3
In case, you are not satisfied with the decision/resolution of the above office or have not received any response within 15 working days, you may write or email to:
Ms. Varsha Gujarathi. Chief Grievance Redressal Officer. Email – [email protected]
Universal Sompo General Insurance Co Ltd 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093
Step 4
Email Us at – [email protected]
Register Your Complain Online at https://www.cioins.co.in
Emergency Contact
Rita Thimmayya, Ph No – 91 7400446339, Email – [email protected]
Vishal Koli, Ph No – 91 8655719551, Email – [email protected]
Download Grievance Redressal Policy
Universal Sompo General Insurance Regd & Corp Office
Universal Sompo General Insurance Co Ltd. Office No 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093, Maharashtra Tel – 022–41659800, 022-41659900