Yes Bank is an Indian private sector bank headquartered in Mumbai, India, and was founded by Rana Kapoor and Ashok Kapur in 2004. It offers a wide range of banking and financial products for corporate and retail customers through retail banking and asset management services. The bank has around 380 branches strewn over 360 cities in India and is a well-marketed bank among the private Indian banks operating at the moment. It has the strength of over 600+ ATMs. For more details related to banking products and services then you can call on the below given Yes Bank customer support staff number.
Yes Bank Phone Banking Customer Care Number
| 1800 1200 | Yes Bank Customer Care Toll-Free Number (Timings: 8:00 AM – 8:00 PM) |
| +91 22 61219000 | Yes Bank Customer Care Tolled Number (Immediately Connect) |
| [email protected] | Yes Bank Customer Support Email |
SMS ‘HELP’ space <CUST ID> to +91 9552220020
Yes Bank Credit Cards Customer Care Number
| 1800 103 1212 | Yes Bank Credit Card Toll-Free Number (Timings: 8:00 AM – 8:00 PM) |
| +91 22 4935 0000 | Yes Bank Credit Card Support Calling from Outside India |
| [email protected] | Yes Bank Credit Card Customer Support Email |
Yes Bank Corporate Queries Customer Care Number
| + 91 22 4935 0000 | Yes Bank Corporate Queries Customer Support Number |
| + 91 22 6669 9000 | Yes Bank Corporate Queries Customer Support Number |
Yes Bank Customer Support Number Calling from Outside India
| +91 22 4935 0000 | Yes Bank Customer Calling From Outside India |
| 1833 380 0149 | Yes Bank Customer Calling From USA |
| 1833 491 0559 | Yes Bank Customer Calling From Canada |
| 800 048 9153 | Yes Bank Customer Calling From UK |
| 8000 3570 2510 | Yes Bank Customer Calling From UAE |
Yes Bank Grievance Redressal Mechanism
Level 1
Branch Channel ↓
Visit Yes bank branch and log your complaint in the complaint register maintained at all our branches (during working hours of the branch). In each of the Bank branches, Bank has displayed the name and contact details of officers whom you can contact for raising your complaints.
Write in or meet the Branch Business Leader (Branch Manager) of the nearest Branch in your city explaining the details concerned and he will respond to you. In each of our branches we observe 7th of every month (between 3 pm to 5pm) as the Customer Day (previous day if 7th is a holiday or half day). Customers are free to use such a day to give their opinions on Products & services of the Bank, express their concerns, appreciate a specific service or product trait, etc.
Electronic / Telephonic Channel ↓
- You may register your complaint through the Online Complaint Form at https://www.yesbank.in/
- You may call us at Yes Touch Phone Banking service 7 days a week, 24 hours in a day.
- You may write to us at [email protected]
- For queries specific to our digital banking platforms e.g. Yes Mobile, Yes Pay, etc. you may write to us using feedback/query link on the respective app.
- You may follow us on our social media platforms such as Facebook, Twitter, Instagram or LinkedIn and write to us regarding your queries
Level 2
If the resolution provided at Level 1 does not meet your expectation, you can approach our Grievance Redressal Officer at [email protected]. Contact details of Grievance Redressal Officer are available at all our branches and our website.
Level 3
If the resolution provided at Level 2 does not meet your expectation, you can approach our Principal Nodal Officer at [email protected]. Contact details of Principal Nodal Officer are available at all our branches and our website.
If you are is still not satisfied with the response of the Bank, you have an option to approach the Banking Ombudsman with your complaint or to other avenues available for grievance redressal. We would like to inform all our customers that our Bank is covered under the Banking Ombudsman Scheme, 2006 of the Reserve Bank of India. Under this scheme, any grievance against the Bank, if not addressed within 30 days can be addressed to the Banking Ombudsman of the concerned city.
Important Links
Yes Bank Corporate Headquarter
Yes Bank House, Off Western Express Highway, Santacruz (East), Mumbai – 400055
Yes Bank Northern Regional Corporate Office
Yes Bank Ltd, Max Towers, Level 4, 5 & 14A, Sector 16B, Noida, Uttar Pradesh 201301
Yes Bank Abu Dhabi Representative Office
YES Bank Representative Office, 205, AL Ghaith Office Tower, Hamdan Street, PO Box 30848, Abu Dhabi, UAE. Ph No – +971 2304 1999, +971 2304 1900