Customers can contact Yes bank customer care, if customer care is unable to solve your query then you can go on below given Yes bank customer grievance redressal mechanism.
Level 1 ↓
Branch Channel: You can meet the Branch Business Leader (Branch Manager) of the nearest branch in your city explaining the details concerned and he/she will respond to you
You may write to us at [email protected]
Level 2 ↓
If the resolution provided at Level 1 does not meet your expectation, you can write to Yes Bank Grievance Redressal Officer or Yes Bank Nodal Officer as below.
Sangeeta P, Head – Grievance Redressal, YES Bank Limited, YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055. Phone No – 022-39489373 Email – [email protected]
Level 3 ↓
If the resolution provided at Level 2 does not meet your expectation, you can write to Yes Bank Principal Nodal Officer as below
Shefali Singh Moza, Principal Nodal Officer Yes bank, Yes Bank Limited, Yes Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055. Phone No: 022-39489374. Email: [email protected]
| Name and Address of Yes Bank Nodal Officers | Download PDF | ||||
| Sr. No. | Area of Operation | Centre | Nodal Officer of YES Bank | Yes Bank Nodal Officer Contact Details |
| 1 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Mr. Sharad Saraiya | YES Bank Ltd – Unit No.G/3, 102-103, “C.G.Centre” C.G.Road, Ahmedabad Pin Code : 380009.
Tel No : 079 – 49023101. Contact Centre : 1800 1200 E mail : [email protected] |
| 2 | Karnataka | Bengaluru | Mr. Vinodh Sarran
Back-up: Ms. Hitha A.P. |
YES Bank Ltd – Ground Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore 560001
Tel No : 080 – 61176500 Contact Centre : 1800 1200 E mail: [email protected] |
| 3 | Madhya Pradesh | Bhopal | Mr. Sharad Saraiya Back-up: Mr.
Chandan Kumar |
YES Bank Ltd – Plot No 215, Ground Floor Phase 1 M.P Nagar, Bhopal, Madhya Pradesh Pin Code : 462011
Tel No: 0755 – 6612002 Contact Centre : 1800 1200 Email: [email protected] |
| 4 | Odisha | Bhubaneswar | Mr. Tushar Kanti Roy
Back-up: Mr. Saswat Jena |
YES Bank Ltd – Plot No. 31, Bapuji Nagar, Janpath, Bhubaneswar, Orissa. Pin Code :751009 Tel No: 0674 – 2598012
Contact Centre : 1800 1200 E mail: [email protected] |
| 5 |
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
Chandigarh | Mr. Bhupinder Pal Singh | YES Bank Ltd – SCO No- 179 and SCO No -180, Sector 17C, Chandigarh Pin Code :160017
Tel No : 0172 – 5037064 Contact Centre : 1800 1200 Email : [email protected] |
| 6 | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Mr. Vinodh Sarran
Back-up: Shylaja Srinivas |
YES Bank Ltd – Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai. Pin Code : 600 034
Tel No : 044 – 66765022. Contact Centre : 1800 1200 E mail: [email protected] |
| 7 | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Mr. Tushar Kanti Roy
Back-up: Mr. Ashim Kumar Das |
YES Bank Ltd – Ground & First Floor, Building No. – 115, Goyal Enclave, G.S Road, Bhangagarh, Guwahati. Pin Code: 781 005
Tel No: 0361 – 7187552, Contact Centre : 1800 1200 E mail: [email protected] |
| 8 | Andhra Pradesh and Telangana | Hyderabad | Mr. Ravindra Kumar Maley
Back-up: Mr. Manoj Pohar |
YES Bank Ltd – Ground Floor, Mayank Towers, Sy. No 31(Old) 31/2(New) Rajbhavan Road, Somajiguda, Hyderabad-500 082
Tel no : 040-46739048 Contact Centre : 1800 1200 E mail: – [email protected] |
| 9 | Rajasthan | Jaipur | Mr. Sharad Saraiya
Back-up: Mr. Vijender Wadhwa |
YES Bank Ltd – Ground Floor , Plot No: O-19A , Ashok Marg, Nr. Ahinsa Circle, C-Scheme, Jaipur, Rajasthan Pin Code : 302 001
Tel No: 0141-4983758 Contact Centre : 1800 1200 E mail: [email protected] |
| 10 | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Mr. Pawan Kumar Tejpaul
Back-up: Mr. Atin Khare |
YES Bank Ltd – 14-113 Padam Tower , Civil Lines, Kanpur, Pin Code : 208 001
Tel No: 0512 – 6710139 Contact Centre : 1800 1200 E mail : [email protected] |
| 11 | West Bengal and Sikkim | Kolkata | Mr. Tushar Kanti Roy
Back-up: Ms. Jayati Ghosh |
YES Bank Ltd – Ground Floor, 45, Jhowtala Road Kolkata. Pin Code : 700019
Tel No: 033-40581300 Contact Centre : 1800 1200 E mail: [email protected] |
| 12 | Districts of Mumbai, Mumbai Suburban, and Thane | Mumbai (I) | Mr. Taroon Shahani | YES Bank Ltd – YES Bank Tower, IndiaBulls Finance Centre – Tower 2, 5th Floor, Senapati Bapat Marg, Elphinstone (W), Mumbai, Pin Code : 400013
Tel No : 022-33574248 Contact Centre : 1800 1200 Email :[email protected] |
| 13 | North, North-West, West, South-West, New Delhi and South districts of Delhi | New Delhi (I) | Ms. Sunaina Gupta | YES Bank Ltd – Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi – 110057 Tel. No. : 011-49433455
Contact Centre : 1800 1200 E mail : [email protected] |
| 14 | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | New Delhi (II) | Ms. Sunaina Gupta | YES Bank Ltd – Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi – 110057
Tel. No. : 011- 49433455 Contact Centre : 1800 1200 E mail : [email protected] |
| 15 | North-East, Central, Shahdara, East and South-East districts of Delhi | New Delhi (III) | Ms. Sunaina Gupta
Back-up: Ms. Reetu Singh |
YES Bank Ltd – Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi – 110057
Tel. No. : 011- 49433455 Contact Centre : 1800 1200 E mail : [email protected] |
| 16 | Bihar | Patna | Mr. Tushar Kanti Roy
Back-up: Mr. Anand Kumar |
YES Bank Ltd – Ground & Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Plot No: 875, Holding No: 373, Circle No: 6, Exhibition Road, Patna Pin Code: 800 001
Tel No: 0612 – 3009003/ 02 Contact Centre: 1800 1200 E mail: [email protected] |
| 17 | Jharkhand | Ranchi | Mr. Tushar Kanti Roy Back-up: Mr.
Himanshu Kumar |
YES Bank Ltd – Crosswindz, 41, Court Road, Ranchi, Jharkhand, Pin Code : 834001
Tel No : 0651 – 2212711 / 2212713 Contact Centre : 1800 2000 E mail: [email protected] |
| 18 | State of Uttarakhand and seven districts of Western Uttar Pradesh namely, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Mr. Tejpreet Singh
Back-up: Mr. Rahul Agrawal |
YES Bank Ltd Ground Floor, 56 Rajpur Road, Dehradun, Uttrakhand, Pin Code : 249201
Tel No: 0135 – 3061056 Contact Centre : 1800 2000 E mail : [email protected] |
| 19 | Chhattisgarh | Raipur | Mr. Tushar Kanti Roy Back-up: Mr.
Priyadutta Panigrahi |
YES Bank Ltd – Ground and 1st Floor, Golchha Chambers, Near Holy Heart School, Civil Lines, Raipur, Chhattisgarh, Pin Code: 492001
Tel No: 0771 – 4210202 Contact Centre : 1800 2000 E mail: [email protected] |
| 20 | State of Jammu and Kashmir | Jammu |
Mr. Bhupinder Pal Singh Back-up: Mr. Kapil Gupta |
YES Bank Ltd Ground Floor, Plot No. 20 Block B/C, Gandhi Nagar, Green Belt, Jammu, Pin Code : 180004
Tel No: 0191 – 2439871 Contact Centre : 1800 2000 Email: [email protected] |
| 21 | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Mumbai (II) | Mr. Taroon Shahani | YES Bank Ltd – YES Bank Tower, IndiaBulls Finance Centre – Tower 2, 5th Floor, Senapati Bapat Marg, Elphinstone (W), Mumbai, Pin Code : 400013
Tel No : 022-33574248 Contact Centre : 1800 2000 Email : [email protected] |
| 22 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Thiruvananth– apuram | Mr. Vinodh Sarran
Back-up: Mr. Binoj Davies |
YES Bank Ltd – Ground Floor, No. 37, Thycaud Village, Opp. Tagore Theatre, Vazhuthacaud, Thiruvananthapuram Pin code: 695014
Tel No: 0484-2809828 Contact Centre : 1800 1200 E mail: [email protected] |