Zomato Customer Care Number

Zomato is an Indian restaurant aggregator and food delivery start-up serving food delivery services around the world. It provides information, menus, and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities. You can use the Zomato website or download the app to place a food order online and your food will get delivered to your location. If you need any help related to your query then call on Zomato customer care number for help & assistance.


Zomato Customer Support Option

Download App Download and Visit Order Section for Support Option
Contact Forum Post your Query on Zomato Forum Support

Zomato Customer Support Email

 

[email protected] Chat Support on Zomato Platform
[email protected] For any assistance with your Restaurant page
[email protected] Merchant Related Query
[email protected] The review was Deleted error
[email protected] Direct Violation Employee Contracts
[email protected] Queries Related Terms and Hygiene queries with regard to Hygiene Ratings

Zomato Customer Grievance Redressal Mechanism

For any order related issue, you may first reach out to us via chat support on the Zomato app for real time basis resolution. You may write to us at [email protected] and we will strive to resolve your order related grievance within the timelines prescribed under applicable laws.

For a complaint raised on [email protected], you will receive a unique ticket number to track the status of your complaint.

In case you do not receive a satisfactory response from the chat support and [email protected] as the case maybe, you can escalate the matter to our Grievance Officer by giving reference of the ticket number generated from [email protected] and we shall address your concern within an estimated time of forty-eight (48) hours.

Zomato Grievance OfficerZomato Private Limited, Ground Floor, Tower C, Vipul Tech Square, Sector 43, Golf Course Road, Gurugram – 122009, Haryana, India. Contact Person – Kanishk Chaturvedi, Email address: [email protected], Time: Monday – Friday (09:00 a.m. to 18:00 p.m.)

Zomato Nodal OfficerZomato Private Limited, Ground Floor, Tower C, Vipul Tech Square, Sector 43, Golf Course Road, Gurugram – 122009, Haryana, India. Contact Person – Ankit Agarwal, Email address: [email protected], Time: Monday – Friday (09:00 a.m. to 18:00 p.m.)

For Customers residing in the United States:

Grievance Officer – Zomato USA, LLC. 601 S. Cedar Street, Suite 111, Charlotte, NC 28202. Email address: [email protected].


Zomato Customer Support Pages


Zomato Registered Office Address

Zomato Private Limited, GF-12A, 9A Meghdoot, Nehru Place, New Delhi – 110019

Zomato Corporate Office Address

Zomato Private Limited, Ground Floor, Tower C, Vipul Tech Square, Sector 43, Golf Course Road, Gurugram– 122009. Email at – [email protected]


Zomato International Registered Office

For Users residing in EU/EEA – Zomato Media Portugal, Unipessoal LDA, Avenida 24 de Julho, N 102-E, 1200-870, Lisboa, Portugal
For Users residing in the USA – Zomato USA, LLC. 7427 Matthews Mint Hill Rd., STE 105, #324, Mint Hill, NC 28227
For Users residing in any other part of the world – Zomato Private Limited, Ground Floor, Tower C, Vipul Tech Square, Sector 43, Golf Course Road, Gurugram– 122009. Email at – [email protected]