PNB Metlife Insurance customers who are not satisfied with the customer care response of PNB Metlife may write to PNB Metlife Grievance Officer for unresolved complaints related to any banking service.
PNB Metlife Grievance Redressal
Level 1 ↓
For any complaint/grievance, please approach any of our following touchpoints: Call at 1800-425-6969 (Toll-free) or 0802-650-2244. Email at [email protected]. Visit the nearest PNB MetLife branch and contact the designated Grievance Officer.
Write to “Grievance Redressal Team” PNB MetLife India Insurance Co. Ltd, Platinum Towers, 4th Floor, Sohna Road, Sector – 47, Gurgaon – 122002
Visit the nearest PNB MetLife branch and contact the designated Grievance Officer (GO).
Below are the details of the Grievance Officer of different Zones, 1. East Zone 2. North Zone 3. South Zone 4. West Zone
Level 2 ↓
If you are not satisfied with the resolution provided, please write to – Sameer Chibber – Director Branch Operations & Controls & Services. Grievance Redressal Officer. PNB MetLife India Insurance Co. Ltd, Platinum Towers, 4th Floor, Sohna Road, Sector – 47, Gurgaon – 122002. E-Mail – [email protected]
Level 3 ↓
In case you are not satisfied with the decision from the above offices, you may approach the Insurance Ombudsman. Contact details are available at http://ecoi.co.in/ombudsman.html