UCO Bank, formerly United Commercial Bank, established in 1943 in Kolkata, is a major nationalized bank. It is under the ownership of the Ministry of Finance, Government of India. If you are holding an account in UCO Bank and need help with your queries then you can directly contact UCO Bank phone banking numbers. For more details related to UCO Bank product services and other customer support options, you can visit the UCO Bank official website.
UCO Bank Customer Care Number
| 1800 103 0123 | UCO Bank Customer Care Toll-Free Number |
| 1800 103 7188 | UCO Bank Door Step Banking Facility |
UCO Bank Customer Care Email
| [email protected] | UCO Bank ATM Hot listing & helpline |
| [email protected] | UCO Bank Other ATM Queries |
| [email protected] | UCO Bank E-banking Related Queries |
| [email protected] | UCO Bank M-banking Related Queries |
| [email protected] | UCO Bank Customer Grievance Related |
| [email protected] | UCO Bank Customer Feedback/Suggestions |
| [email protected] | UCO Bank RTGS/NEFT Related Assistance |
| [email protected] | UCO Bank SPGRS Related Assistance |
UCO Bank Debit Card Hotlisting
| Option | SMS Format | Example | SMS to be sent on |
| 1 | HOT | HOT | 9230192301 |
| 2 | HOT<space><last 4 digit of card no.> | HOT 1234 | |
| 3 | HOT<space><14 digit account no.> | HOT 12345678901234 |
UCO Bank Important Link
- E-Banking Login Portal
- Digital Banking Services
- Branch / ATM Locator
- Other Link For Branch Locator
- International Banking
- Track Your Loan Status
- EMI Calculator
- Faq’ on Loan
- Faq’s on Digital Products
- Careers
- Aadhaar Enrolment Centre
- Complaints /Grievances – Registration
- Grievance Redressal Officer
UCO Bank Grievance/Nodal Officer
If you are holding an account in UCO Bank and facing any service-related issue then you can raise your complaint through multiple ways, or report your issue to UCO Bank Nodal officer. Please note that if your complaint is not resolved within 30 days, you may approach the Banking Ombudsman and not prior.
Level 1
Contact at Toll-Free number 1800 103 0123 or write to us through the email address – [email protected]
Level 2
Internal Mechanism to handle Customer Complaints/Grievances.
A customer can lodge a complaint in writing to a branch, Zonal Office or Head Office under this policy. Complaints can also be lodged with the Helpline number of the Bank over telephone, Customer Care e-mail ID, SPGRS or any other mode as convenient to the customers. Various modes through which a customer can lodge the complaint are explained hereunder.
Complaints in person
A customer, if not satisfied with services of the branch or has a grievance can lodge a complaint in person at the branch by submitting a written letter to the Branch Manager and can obtain an acknowledgement. Customer may also drop his complaint in the complaint box.
Complaint over phone
Customer can lodge his grievance over telephone to the branch, Zonal Office and Head Office. Complaint may be lodged at Bank’s call centre on Toll Free Number 18001030123 – UCO SAMPARK which is accessible on 24/7 basis.
Complaint through Mail
Customer can submit their grievance by e-mail at [email protected] Complaint received by mail shall be acknowledged by e-mail to the extent possible.
In case the customer is not satisfied with the handling of his complaint, he may contact the General Manager, Strategic Planning Department, Head Office at the following contact details – Telephone: 033-4455-7977 | 033-4455-8424 & Email: [email protected]
Nodal Officer and Other Designated officials to Handle Grievances
Nodal Officer of the rank of General Manager (or its equivalent) of the Bank will be responsible for the implementation of customer service and complaint handling for the bank as a whole. Zonal Managers will act as Customer Relation Officer (Nodal Officer) at Zonal Offices who will handle complaint/grievances in respect of branches falling under their control. Aggrieved customer can write directly regarding their grievances quoting the complaint no. at the following address:
General Manager, Strategic Planning Department, Head Office, UCO Bank, 2nd Floor, 10, BTM Sarani, Kolkata -700001. Telephone: 033-4455-7977, 033-4455-8424. Email- [email protected]
For more detail visit the link for Grievance Redressal link.
Grievance Redressal link
- Click here for Submitting COVID -19 Scheme Related Grievance
- Click here for Submitting General Grievance
- Click here for Submitting Failed Transaction Grievance
- Click here for Track your Grievance Status
UCO Bank Staff Pension Grievances Cell
Mr. R. J. Iyer, Asst. General Manager, Contact No – 033-44558427
Staff Pension Grievances Cell, Personnel Services Department, Head Office-2, Salt Lake City, Sector-1, Kolkata- 700 064. Contact No – 033- 4455 9358. Email – [email protected]
For more detail – click here
UCO Bank Corporate Head Office
UCO Bank Head Office, 10, BTM Sarani, Kolkata – 700 001, West Bengal, India. Toll-Free Number – 1800 103 0123