Level – 1 (Branch Level)
Please approach your Branch Manager / Branch Operations Manager for any feedback/complaints that you wish to lodge with us. Our officers will assist in resolving the issues for you.
Level – 2 (Regional Office/ Circle Office)
If any customer is not satisfied with the reply at the Branch level then the complaint same may be taken up with the concerned Regional Office/Circle Office.
Level – 3 (Nodal Officer)