The customer care number for HDFC Bank is 1800 202 6161 / 1860 267 6161 (toll-free) or +91-22-61606160 (for international customers). Customers can also reach out to the bank through their website or mobile app for assistance.
HDFC Bank is India’s largest private sector bank with a network of 1416 branches spread over 550 cities across India. The Bank also has a network of over 3382 networked ATMs across these cities. If you’re holding an account in HDFC Bank or need help related to Reporting the loss of your Debit / Credit / ATM / Forex / Prepaid / Bearer Card or any of your banking queries then you can contact the below given HDFC Bank customer care number. These phone banking numbers are available 24 hours on all days including Sundays and Holidays. Just call the phone banking number in your Location. For more detail visit the official bank website or call on the below-given number for help.
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IOS
HDFC Bank Customer Care Number
| 1860 267 6161 | HDFC Bank Phone Banking Customer Care Number |
| 1800 267 1006 | HDFC Bank Mutual Fund-Related Queries |
| 1800 425 4332 | HDFC Bank Credit Card-Related Queries |
HDFC Bank NRI Existing Account Holder Queries (24×7)
| 855-999-6061 | USA* |
| 855-999-6061 | Canada* |
| 800-101-2850 | Singapore* |
| 0-800-721-740 | Kenya* |
| 91-2267606161 | Other Countries* |
HDFC Bank NRI Account Opening Assistance (Toll-Free)
| 855-207-8106 | USA* |
| 855-846-3731 | Canada* |
| 800-756-2993 | UK* |
| 800-101-2798 | Singapore* |
Other Countries Click here to receive a call
Timing
Banking:
HDFC phone banking IVR services are available 24×7 and phone support services are available between 8.00 am to 8.00 pm on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.
Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
Loan Services: Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
Demat and Loan Against Securities Account Services: Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday (This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holidays)
Mutual Fund or Investment Services Account-related Services: Services are available between 9:30 a.m to 6:30 p.m from Monday to Saturday. (This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holiday).
Important Pages
HDFC Bank Complaints
For reporting a complaint please call on HDFC Bank Toll-Free number at 1800 258 3838 (only for India). This service is available only between 8.00 a.m to 8.00 p.m on all days.
HDFC Bank Queries / Feedback / Complaints
HDFC bank offers multiple ways to solve your complaint. You can choose the below options to raise your complaint. It will take up to 10 working days to resolve your complaint or query.
- Online Dispute Resolution
- Call to above-given customer care number
- Visit Branch
- Write to us
- Email at
- Report unauthorised e-transactions (transactions not done by you)
4. Write to
For Credit Cards Related Queries
For Regular Post – Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai – 600 041
For Courier – Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041
For products (other than Credit Cards ) mail at – HDFC Bank Ltd. Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai – 400 083
HDFC Bank Grievance Redressal Officer
If the resolution provided in Step 1 does not meet your expectation, you can approach HDFC Bank Grievance Redressal Officer through any of the access channels mentioned below. Please share the previous complaint number while accessing these channels.
- Write your Complaint in the Forum
- Call at Below Given Number
- Write to Grievance Officers
HDFC Bank Grievance Redressal Cell
Contact the below-given number for your unresolved queries. This facility is not available on 2nd & 4th Saturdays, all Sundays, and Bank Holidays.
| 1800 266 4060 | HDFC Bank Grievance Redressal Cell (Banking Products) Monday to Saturday, 9:30 am to 5:30 pm |
| 044 – 61084900 | HDFC Bank Grievance Redressal Cell (Credit Cards) Monday to Saturday, 9:30 am to 5:30 pm |
Write to HDFC Bank Grievance Officers
For Banking Products and Depository Services write to – Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Ltd, 1st Floor, Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai – 400083
For Credit Card specific complaints write to – Mr. Shanmugasundar R (Grievance Redressal Officer), HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.
HDFC Bank Nodal Officers / Principal Nodal Officer
If the resolution provided in Step 2 does not meet your expectation, you can approach our Principal Nodal Officer through any of our access channels mentioned below: Monday to Saturday (excluding second and fourth Saturday) 9.30 a.m – 5.30 p.m
Nodal Officers Contact Forum
| Area of Operation | Centre | Nodal Officer of HDFC Bank | Nodal Officer Contact details |
|---|---|---|---|
| Andhra Pradesh and Telangana | Hyderabad | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034 Email Us |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Bihar | Patna | Shikha Jacob | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Chattisgarh | Raipur | Vikas Vijayvergiya | Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Email Us |
| North, North-West, West, South-West, New Delhi and South districts of Delhi | New Delhi I | Sameer Tiwari | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| North-East, Central, Shahdara, East and South-East districts of Delhi | New Delhi III | Sameer Tiwari | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Alpa Kothari | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009 Email Us |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Manish Anand | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar | Chandigarh | Ashok Puri | Address : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.
Area Pin Code: 160002 |
| Jammu and Kashmir | Jammu | Manish Anand | Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Email Us |
| Jharkhand | Ranchi | Shikha Jacob | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Karnataka | Bangalore | Anil Varughese | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 Email Us |
| Kerala, Union Territory of Lakshadweep, and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Meenakumari B | Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram – 695010 Email Us |
| Madhya Pradesh | Bhopal | Vikas Vijayvergiya | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Email Us |
| Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Email Us |
| Maharashtra, (except the districts of Mumbai, Mumbai Suburban, and Thane) and Goa | Mumbai II | Punam Naik | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Email Us |
| Odisha | Bhubaneswar | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 Email Us |
| Rajasthan | Jaipur | Parul Sharma | Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021 Rajasthan Email Us |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Sundar Krishnamoorthy | Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002. Email Us |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Basant Kumar | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow
Area Pin Code: 226001 |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Basant Kumar | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001Email Us |
| West Bengal and Sikkim | Kolkata | Shikha Jacob | Address : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001 |
| Principal Nodal Officer for HDFC Bank Ltd. |
|---|
| Mr. Ripal Kiritkumar Sheth
HDFC Bank Ltd. |
HDFC Bank Offices
Registered Office → Ramon House, 169, Backbay reclamation, H T Parekh Marg, Churchgate, Mumbai – 400020. Tel: +91 (22) 66316000, +91 (22) 22820282. Working Days: Monday to Friday / Working Hours: 9:30 am to 5:15 pm
Corporate Office → HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai – 400020. For Deposits – +91 (22) 66316060. For Others – Tel: +91 (22) 66316000. ( Working Days: Monday to Friday / Working Hours: 9:30 am to 5:15 pm)